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Pullman Kuching

4.5 out of 5.0

Recent guest reviews

Only stayed one night, so didn't really utilize much of the facilities. Bedding and linens were clean and crisp, and shower was equipped with separate tub and shower. Their Nu Er Hong Chinese Restaurant is very food, and there was a live band playing when I was staying.

Hotel location is good, a street/few mins away from the waterfront (other hotels are clustered along the waterfront, this is a street away slightly uphill). Hotel and room is well maintained, clean. Bfast is very average. Wi-Fi connection is stable. Good live music in the lobby during evenings. Staff are very friendly. There was confusion if we booked a river view room or not, they upgraded us to river view (view itself isn’t that fancy but room was good). Concierge is helpful, linked us with Kuching car rental (friendly guy Jacky +6016-8893132). At the international airport, there is no food after immigration (not even a vending machine) so pls eat before u board.

I had a wonderful wedding experience at my nephew wedding. The entire entourage stayed in the hotel of course. All around good experience and satisfactory. Food was great and so was the service. Ambience was perfect for the occasion. I would recommend this place for any wedding reception. Thank you pullman.

Visited my friends who are staying at Pullman Kuching. Accompanied them for the Superheroes Hi-Tea at Puzzle restaurant. It's more to a family concept where the kids have a designated for children's activities from colouring to watching movies and mingle with the Super Heroes. There was also a clown and the same time doing balloon knotting who is very expert at it. Food is in abundance, tasty, good variety and is value for money at RM49 per person. Staff are friendly too. According to my friends they like the rooms which is spacious. It was a good day.

Ideal location in centre of the city and is situated on a hill for a good view from the room. Ask for a room on a higher floor. Bathroom of spacious too. A walking distant to Kuching Waterfront. Friendly service from check in to restaurant. I have to admit I had a pleasant visit.

It is a wonderful chance to be at Pullman Kuching again. As always I enjoy my visit here probably due to the unique Sarawak hospitality. Accommodating and friendly staff from arrival to the food and beverage outlets. I recommend the Flavours of India buffet which is every Thu, Fri & Sat. Overall good food and value for money.

Been here quite often and I could see there are some improvements all around. Hope to see this continue to the level. Spacious room. Friendly service. Good location and recommended. I would nit hesitate to be back again.

My husband and I enjoyed staying at the hotel. check-in/check-out process is very efficient and fast . although they did not tell me where to go for breakfast. I need to phone the counter my self to ask. Midnight guy keliman is very helpful even though he seems like have a lot of work to do but he still explains the surrounding area with a smile :). we go almost everywhere that he pointed out. "matang wildlife" (if im not mistaken) it's worth it though it's quite far from the city and it takes forty-five minutes to arrive. the rooms are very spacious and the views are very beautiful. we got a room facing the sunset which is a plus. the housekeeping is super slow, had to wait 3hour just for 1 towel and a shaver. need to pay attention on your houskeeping staff. the hotel is located in the middle of the city can save a few bucks on the transportation. overall i had the pleasant stay. we will definitely come again in the future. *p/s u need to ask the a few guys to pin out the surrounding as we had to ask few person at the counter until we met the midnight guy which know the surrounding well. the so-called concierge seems like no idea where we should go instead just pass the flyers and explain what is stated in it or do your homework before u go to kuching. and ask for room away from the elevator which we had to request on the 2nd night .

The staff are very welcoming, especially the Front Office guy called Shafik. Check in on line is easy, we got to the hotel early so sat in the lobby area until our room was ready. We asked for a room high up floor 18 wow the views are amazing of Kuching the room was perfect a king bed & a sofa bed in a little part on its own gorgeous white crisp bed linen, the room was clean & had everything you could need. Breakfast is amazing especially the local corner such as Laksa Sarawak everything you could ever want and high quality. I was made to feel very special as it was my birthday a birthday card & fruit basket & cookies where delivered to my door. WHAT MORE COULD YOU ASK FOR FANTASTIC HOTEL & STAFF!

There was no recognition of my Accor status when I checked in for my 3days 2 nights stay at Pullman Hotel. Hotel is located centrally and within walking distance to Waterfront and food alleys. Room is very spacious but amenities are limited. The house keeping did not put give me bath towels on the second day. Had trouble with the hotel room card access to my room and have to change a few times.

1a Jalan Mathies Kuching Sarawak

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Pullman Kuching places you next to Hills Shopping Mall and within a 5-minute walk of Tun Jugah Shopping Center. This 389-room, 4.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Centrally located in Kampung Surabaya, the hotel is also a short walk from Tua Pek Kong and Chinese History Museum.


Enjoy dining at Puzzle, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


All 389 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities.

Property features

At Pullman Kuching, guests enjoy a full-service spa, an outdoor pool, and a health club. Airport transportation is made easy with a shuttle from the hotel to the airport (available on request) for MYR 95 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 2156 reviews