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Pullman Kuching

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Pullman Kuching

Terrace/patio
Lobby sitting area
Exterior
Sauna, hot tub, steam room, body treatments, hot stone massages, facials
Poolside bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • Pool

Explore the area

View in a map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Place, Hills Shopping Mall
    ‪1 min walk‬
  • Place, Kuching Waterfront
    ‪10 min walk‬
  • Place, Plaza Merdeka
    ‪11 min walk‬
  • Airport, Kuching (KCH-Kuching Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Deluxe)

Executive Suite, 1 King Bed (Deluxe) | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed (Deluxe)

  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Deluxe)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds (Deluxe)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds (Executive)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Kuching

Pullman Kuching places you within a 5-minute walk of popular attractions such as Riverside Shopping Complex and Tun Jugah Shopping Center. This 389-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Hills Shopping Mall - 1 min walk - 0.0 miles
  • Tun Jugah Shopping Center - 3 min walk - 0.2 miles
  • Jalan Padungan - 7 min walk - 0.4 miles
  • Kuching Waterfront - 10 min walk - 0.6 miles
  • Plaza Merdeka - 11 min walk - 0.6 miles

Getting around

  • Kuching Intl. Airport (KCH) - 26 min drive

Restaurants

  • ‪K11 Box Karaoke & Entertainment - ‬2 min walk
  • ‪Nu Er Hong - ‬1 min walk
  • ‪Café Ch@t - ‬1 min walk
  • ‪Warong Nusantara - ‬2 min walk
  • ‪The Cottage - ‬1 min walk

About this property

Pullman Kuching

Luxury hotel with 2 restaurants and a full-service spa
Guests of Pullman Kuching enjoy a full-service spa, an outdoor pool, and a children's pool. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for MYR 194.40 per vehicle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and satellite TV. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 73.44 for adults and MYR 37.80 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nu Er Hong
  • Puzzle

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to November 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 108 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 73.44 for adults and MYR 37.8 for children
  • Airport shuttle fee: MYR 194.40 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: MYR 108 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Frequently asked questions

Is a free cancellation option available at Pullman Kuching?

Pullman Kuching offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Pullman Kuching?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Pullman Kuching on Dec 20, 2025 start from $80.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pullman Kuching?

This hotel is located in Kuching, just steps from Hills Shopping Mall and Riverside Shopping Complex, and within a short walk of Jalan Padungan. You'll also find Kuching Waterfront and Plaza Merdeka less than a mile away.

Is parking available on site at Pullman Kuching?

No, this hotel doesn't offer parking.

Is there a spa available at Pullman Kuching?

There is a full-service spa available for guests to enjoy and services include hot stone massages, reflexology, and body treatments.

Does Pullman Kuching feature a casino?

No, Pullman Kuching doesn't have a casino.

Will I find an indoor pool at Pullman Kuching?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Pullman Kuching good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Pullman Kuching have a hot tub?

Yes, this hotel has a spa tub.

Does Pullman Kuching have a restaurant that serves breakfast?

Yes, Pullman Kuching has 2 restaurants, and serves buffet breakfast each morning for a surcharge. Please note that the dining venue will be closed between February 15 2025 and November 30 2025 (subject to change).

Will Pullman Kuching allow pets to stay for free?

No, pets aren't allowed at Pullman Kuching.

Does Pullman Kuching have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pullman Kuching?

The closest major airport to Pullman Kuching is Kuching Intl. Airport (KCH), which is 6.2 mi away (26 minutes by car).

Can I book a room with a balcony at Pullman Kuching?

No, there aren't any guestrooms with balconies at Pullman Kuching.

Does Pullman Kuching host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Pullman Kuching.

Reviews

Pullman Kuching Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Renovations were underway so the hotel was doing their best to stay functional. The staff were fantastic but the smell of building dust every morning as you left your room got a bit too much after a few days, even though we were on the 19th floor. I would return but only once the hotel was back to normal as the renovations made the hotel more like a prison where they confine you to your room rather than a social hotel.
Stayed 8 nights in Jul 2025

6/10 Okay

Jenny

Business traveler
Liked: Staff & service

Good location.

The hotel is in a good location. It has multiple shops and eternity in the same building. However its in a middle of renovation. The pool and gym was not open. It did not mention on the advertisement.
Stayed 5 nights in Apr 2025

10/10 Excellent

ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Undergoing Renovations

The hotel was undergoing extensive renovations when I stayed. The reception was tricky to locate first time as you have to go via a shopping centre, but there are staff that get you to the right place at every point. The pool, restaurant and gym were closed, but they have alternative sites which are not particularly convenient. I was surprised that there was no choice of wines on the menu, it was just red or white and the white was not good, especially as it was served warm! This is not uncommon in Malaysia, but I expected more from the Pullman. My main issue was communication. I had tried to contact the hotel via the app, then via the website email address, on several occasions with no response. I commented on this and was given an upgrade, but this did not resolve the problem. I even tried going via accor hotels, so I would not stay again as it was impossible to contact the hotel by email prior to my stay. This is not a problem I have ever had before. On the positive side, the breakfast was amazing.
Stayed 1 night in Jun 2025

6/10 Okay

RENU

Stayed 5 nights in Jun 2025

6/10 Okay

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Had 2 glasses of wine in the restaurant which were the smallest measures I have ever seen. Very poor in this regard.
Stayed 1 night in May 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

My “go to” Hotel in Kuching. Very comfortable 5 night stay. Really lovely staff, excellent breakfast choices and spacious accommodation.
Stayed 5 nights in Apr 2025

8/10 Good

DR K

Stayed 2 nights in Apr 2025

6/10 Okay

Mihir

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Absolute state of disrepair. They’re refurbishing but I can’t believe they allowed to get to such a state.
Stayed 1 night in Apr 2025

10/10 Excellent

KIA LIH

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

2/10 Terrible

Vivian, Burnaby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping was terrible. The room was more dirty after they cleaned it!! Left a glass cup with brown liquid & tissue in it that was not our's in the room.When we complained to the front desk, they did not understand english. After cleaning, they did not give us towels and missing toilet paper. We will NOT stay at Pullman Kuching again.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and professional, ensuring your safety. The hotel is centrally located making it easy to walk to nearby shops and attractions. The Pullman is currently under renovation, which it sorely needs as its age is showing in the west and year of its rooms. Once the renovations are done, the hotel will be more pleasant.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Excellent services but room condition should be improved.
Stayed 3 nights in Feb 2025

8/10 Good

Wil

Stayed 2 nights in Jan 2025

8/10 Good

Dyana

Traveled with family
Disliked: Staff & service, amenities
Hotel staffs were not friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Dyana

Traveled with family
Disliked: Amenities
Good Location except the Housekeeping lady was inconsistent with the towels & left cleaning items in the bathroom.
Stayed 3 nights in Dec 2024

6/10 Okay

Teng Cheng

Stayed 4 nights in Dec 2024

10/10 Excellent

Khairiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been my choice for my stay in Kuching
Stayed 5 nights in Nov 2024

6/10 Okay

Phillip

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

SE HYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the arrival to departure! Reasonable price for the executive room. Great location to the Sarawak River boardwalk and close to shopping area and Chinatown
Stayed 16 nights in Oct 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Swimming Pool out of order for a long period due to hotel renovation works. We should see tremendous improvement in the near future, kudos!
Stayed 3 nights in Oct 2024

6/10 Okay

Michel

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Potential is there

This hotel has a lot of potential but you should know that it’s being renovated right now until January 2025. So no access to the pool. Although they have an arrangement to access the pool of another hotel, it’s a bit far and the pool is kind of indoor. The food and beverage are very expansive for Malaysia. The breakfast especially and it’s not worth the price. The rooms also need to be refreshed. Location is ok but up a little hill from the main area near the river.
Stayed 4 nights in Oct 2024

6/10 Okay

Alan, Banning

Its alright
Stayed 3 nights in Aug 2024