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The Cityview

4.0 out of 5.0

Recent guest reviews

I didn’t like the entrance area of the hotel. I like the staffs and the restaurant.

The staff member went beyond and above to check us in without the wait time. Also upgrade. Room was clean and decent size being that rooms in HK is small.

Easy access to MRT. Only drawback bed is hard. Had to toss and turn while sleeping.

Good location, but the property is old and the room is too small.

Good location, convenient to all. Room is clean and staff is courteous.

Horrible for the price, ive stayed in cheaper and much better hotels in Hong Kong. It feels like a Motel

Great location and price, Close to everything, First stop to shuttle bus,

For the price I paid, you can get much better elsewhere. The lobby of the hotel looks much fancier than the actual rooms- which I feel is very misleading. The overall hotel rooms are old, and you can tell they try their best to maintain cleanliness, however what they really need is to renovate the entire hotel. The bathrooms end up smelling like backed up sewage unless you leave the vents on. The beds were old and uncomfortable. On top of that, checking into the hotel requires about an hour (I'm not even exaggerating). We arrived a bit earlier than the checkin time. There was no wait to checkin however the process of checking in takes about 20-30 min. They tell us to come back at 2pm since the room was not ready, so we did. However, when we arrived there was a line, waited on the line, and the whole check in process started all over again (not sure why). In addition - our room was not ready, and we just opted for the 2 bed room-- Certainly not ideal after a 15 hour flight

Booked through Orbitz. Staffs at the hotel are friendly & helpful. Location was great.. 5 mins walk from Yau Ma Tei MTR station. Easy to find food.

Stayed in this hotel for one day before catching a flight home. I usually stay on HK island but needed a place that's easier to get to the airport for a 7:30a flight. Small, decent hotel that is close to the MTR. The room looked clean; however, I thought the bed sheets and pillows smelled a bit. The toilet also didn't flush very well and would emit a slight smell after every flush. The AC was strong which helped with the heat and humidity in HK.

Nice hotel especially for the price. Only wish is that it did smell a little pungent. Maybe there used to be smoking allowed in the rooms? the staff was nice and speedy even at the odd hour that I arrived.

Good location. Rooms and bathroom a little small but very clean. Would recommend

Great location convenient to MTR, eateries, shops, markets, etc. Clean and quiet room. Helpful staff.

you can go anywhere from here, and can eating anything delicious

Second time staying at Cityview. Easy check-in/out. Got a free room upgrade to the newer side of the hotel. Definitely much better than the standard room since it was newer and bigger (standard room's bathroom is way too small, especially the sink where you brush your teeth). Great location! Steps from the MTR Yau Ma Tei A2 exit. Walking distance to Temple Street and Lady Street! Airport Bus A21 to and from airport is closeby on Nathan Road!

hotel is situated near many shopping strips and subway.

The first time we stay room is ok , 2nd time room is very small, Bathroom even can't move .

Staff not friendly but the room was comfortable. No gym. Breakfast was not that good. No omelet. Chef running around - should have help for them. Seems like chef not treated well.

23 Waterloo Road Kowloon

Hotel highlights

  • Walking distance to Nathan Road Shopping District and Victoria Harbour
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Mong Kok, The Cityview is adjacent to Nathan Road Shopping District and within a 10-minute walk of other popular attractions like Victoria Harbour. This 422-room, 4-star hotel has 3 restaurants and a coffee shop/café, along with free in-room WiFi.


Dining

There are ample dining options with 3 onsite restaurants, including The Balcony, which specializes in Asian cuisine. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free bottled water.


Property features

Guests of The Cityview enjoy free WiFi in public areas, 2 meeting rooms, and a banquet hall. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a porter/bellhop.

Room options

Premier Room

King 1 | Twin 2 | Sleeps 2

Family Room - Interconnecting

Full 1 | Sleeps 4

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Premier Double Double

TwinXL 2 | Sleeps 4

Guest reviews for The Cityview

Everyone (15) Couples (19) Business (8) Family (8) Other (9) Friends (3)
4
Everyone

I didn’t like the entrance area of the hotel. I like the staffs and the restaurant.

By on May 13, 2019

Review comment responded on May 14, 2019

Dear our valued guest, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our staff performance and our restaurant; besides, we also noted your comment of the entrance area. We will certainly review with the team for further improvement. Once again, thank you for your feedback. We hope to have another opportunity to welcome you again in the near future.

5
Friends

The staff member went beyond and above to check us in without the wait time. Also upgrade. Room was clean and decent size being that rooms in HK is small.

By , from SF, USA on May 4, 2019

Review comment responded on May 6, 2019

Dear JH, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our location and room cleanness and service. We all look forward to extend our warmest welcome to you on your next return.

5
Families

Easy access to MRT. Only drawback bed is hard. Had to toss and turn while sleeping.

By on Mar 10, 2019

Review comment responded on Mar 11, 2019

Dear our valued guest, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our location; besides, we also noted your comment of the bedding issue, we will certainly review with the team for further improvement. Once again, thank you for your feedback and we hope to have another opportunity to welcome you again in the near future.

3
Everyone

Good location, but the property is old and the room is too small.

By on Feb 27, 2019

Review comment responded on Feb 28, 2019

Dear our valued guest, Thank you for sharing your experience with us. We are glad that you enjoyed our location and we also raised your comment with the team for review and further improvement. Once again, thank you for your feedback and we hope to have another opportunity to welcome you again in the near future.

4
Everyone

By on Nov 20, 2018

4
Everyone

By on Nov 3, 2018

4
Everyone

Good location, convenient to all. Room is clean and staff is courteous.

By , from New York, NY on Nov 2, 2018

Review comment responded on Nov 5, 2018

Dear Peggy, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the stay with us and appreciate your nice compliments on our courteous service. We all look forward to extend our warmest welcome to you on your next return.

1
Everyone

Horrible for the price, ive stayed in cheaper and much better hotels in Hong Kong. It feels like a Motel

By on Mar 20, 2018

Review comment responded on Mar 22, 2018

Dear our valued guest, Thank you for sharing your experience with us. We are sorry that your recent stayed with us was not satisfied and not up to your expectation. Once again, thank you for choosing The Cityview during your recent visit.

3
Everyone

Great location and price, Close to everything, First stop to shuttle bus,

By , from NY on Oct 23, 2017

Review comment responded on Oct 24, 2017

Dear our valued guest, Thank you for sharing your experience with us. We are glad that you enjoyed our location and price suitable for you. We appreciate your positive comment and we hope to have another opportunity to welcome you again in the nearest future.

2

disappointed. only highlight is the location

Everyone

For the price I paid, you can get much better elsewhere. The lobby of the hotel looks much fancier than the actual rooms- which I feel is very misleading. The overall hotel rooms are old, and you can tell they try their best to maintain cleanliness, however what they really need is to renovate the entire hotel. The bathrooms end up smelling like backed up sewage unless you leave the vents on. The beds were old and uncomfortable. On top of that, checking into the hotel requires about an hour (I'm not even exaggerating). We arrived a bit earlier than the checkin time. There was no wait to checkin however the process of checking in takes about 20-30 min. They tell us to come back at 2pm since the room was not ready, so we did. However, when we arrived there was a line, waited on the line, and the whole check in process started all over again (not sure why). In addition - our room was not ready, and we just opted for the 2 bed room-- Certainly not ideal after a 15 hour flight

By , from new york on Oct 5, 2017

Review comment responded on Oct 9, 2017

Dear Jing, Thank you for taking the time to share your experience with us. We regret to read that your stay is not yet up to your expectations. Please accept our sincerely apologize to cause any inconvenience and disappointment to you. We will certainly review by our management team and for further improvement. Once again, thank you for your useful comment and we hope to have another opportunity to welcome you again in the near future.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.