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The Mercy Luxury Business Hotel

4.0 star property
Waterfront hotel with free valet parking and a health club

Choose dates to view prices

Photo gallery for The Mercy Luxury Business Hotel

Reception
Restaurant
Outdoor pool
Property entrance
Executive Room | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
M.G Road, Ravipuram, Kanayannur, Kerala, 682015
  • Place, Marine Drive
    ‪4 min drive‬
  • Place, Mattancherry Palace
    ‪13 min drive‬
  • Place, Fort Kochi Beach
    ‪15 min drive‬
  • Airport, Cochin (COK-Cochin Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Ernakulam

The Mercy Luxury Business Hotel places you next to Mahatma Gandhi Road and within a 15-minute walk of Cochin Shipyard. This 4-star hotel has 60 rooms and welcomes guests with a restaurant, an outdoor pool, and free valet parking.

What's nearby

  • Cochin Shipyard - 6 min walk - 0.4 miles
  • Marine Drive - 4 min drive - 1.8 miles
  • Wonderla Amusement Park - 12 min drive - 5.5 miles
  • Mattancherry Palace - 13 min drive - 6.2 miles
  • Fort Kochi Beach - 15 min drive - 7.2 miles

Getting around

  • Kadavanthra Station - 3 min drive
  • Lissie Metro Station - 6 min drive
  • Cochin International Airport (COK) - 65 min drive

Restaurants

  • ‪Hotel Aryaas Park - ‬18 min walk
  • ‪Ali Baba & 41 Dishes - ‬17 min walk
  • ‪Golden Dragon Chinese Restaurant - ‬1 min walk
  • ‪Happy Cup Cafe - ‬16 min walk
  • ‪Edam Art Cafe - ‬18 min walk

About this property

The Mercy Luxury Business Hotel

Waterfront hotel with free valet parking and a health club
Guests staying at The Mercy Luxury Business Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch LED TVs come with cable channels, and guests can stay connected with WiFi. Memory foam beds sport premium bedding and bathrooms offer free toiletries and bathrobes. Washers/dryers, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an outdoor pool and a health club.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: INR 200 for adults and INR 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately INR 200 for adults and INR 200 for children
  • Rollaway bed fee: INR 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Mercy Luxury Business
Mercy Luxury Business Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business Hotel Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business
Hotel The Mercy Luxury Business Hotel
Mercy Luxury Business Kochi
The Mercy Luxury Business Hotel Kochi
Mercy Luxury Business Hotel Kochi
Hotel The Mercy Luxury Business Hotel Kochi
Kochi The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business
The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business Hotel Kanayannur
The Mercy Luxury Business Hotel Hotel Kanayannur

Frequently asked questions

Is free cancellation available at The Mercy Luxury Business Hotel?

The Mercy Luxury Business Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near The Mercy Luxury Business Hotel?

This hotel is located in Kanayannur, a short 10-minute walk from Cochin Shipyard and also 1 minutes on foot from Mahatma Gandhi Road. You'll also find Marine Drive and Jawaharlal Nehru Stadium within a short drive.

Will I be able to park at The Mercy Luxury Business Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Mercy Luxury Business Hotel?

Spa services at the hotel include facials.

Does The Mercy Luxury Business Hotel feature a casino on the premises?

No, The Mercy Luxury Business Hotel doesn't have a casino.

Will I find an indoor pool at The Mercy Luxury Business Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Mercy Luxury Business Hotel?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Mercy Luxury Business Hotel?

No, this hotel doesn't have a spa tub.

Does The Mercy Luxury Business Hotel feature a restaurant that includes a breakfast menu?

Yes, The Mercy Luxury Business Hotel serves breakfast each morning for a surcharge from its restaurant.

Will The Mercy Luxury Business Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Mercy Luxury Business Hotel.

Does The Mercy Luxury Business Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Mercy Luxury Business Hotel?

The closest major airport to The Mercy Luxury Business Hotel is Cochin International Airport (COK), which is 20.1 mi away (65 minutes by car).

Are there rooms with balconies at The Mercy Luxury Business Hotel?

No, at The Mercy Luxury Business Hotel, there aren't any guestrooms that list a balcony.

Does The Mercy Luxury Business Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Mercy Luxury Business Hotel.

Reviews

The Mercy Luxury Business Hotel Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 12 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

Reviews

8/10 Good

ANSI

Stayed 1 night in May 2025

2/10 Terrible

uma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad stay

Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
It was disappointed that the room service. They don't know how to manage the customer
Stayed 1 night in Jun 2019

8/10 Good

SENTHIL KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Poor service at the restaurant and disappointing food with a very limited buffet.
Stayed 2 nights in Nov 2018

10/10 Excellent

JC, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
Stayed 1 night in Jul 2018

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for around 3k

Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..

8/10 Good

DEBA PRASAD

Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel. Cockroaches were seen in the room

Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.

10/10 Excellent

Taraj, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location.

Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star comfort at the hotel.

Truly good hotel and superb service.

10/10 Excellent

HEEMANSHU, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

----

Good Hotel

8/10 Good

VENUGOPAL, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good. Value for money.

Nice experience. Staff is good. Breakfast served was tasty. Location convenient.

6/10 Okay

Julie, Ottawa, ON

Not so Luxury Business Hotel

Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.

8/10 Good

Rakesh, Mumbai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Centrally Located

Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.

10/10 Excellent

Dr John, kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre

10/10 Excellent

Vipin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel, great service in a good location

We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel

We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

sujit nair, ahmedabad

Liked: Staff & service, room comfort

great location

i can say one think i found more to it that what i expected.. nice hotel.

6/10 Okay

Rajeev Bhaskar, Delhi

Disliked: Staff & service, property conditions & facilities

Pretty Ordinary

Very Ordinary Hotel. Room quality is also not upto the mark. Location also is not right. Had to change room because of non-functioning AC.

8/10 Good

Des H, Limerick Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the Mercy Hotel for 2 nights while visiting Kochi and overall it was a good experience and was worth the money paid. The room I got overlooked the shipyard which to me was fascinating but may not be to everyones taste. It was clean, the bathroom was good and the staff were very helpful. The rooftop pool was also a bonus. As a cheaper alternative to the expensive hotels in Old Kochi, I would certainly recommend this hotel as it is only a short distance from the main ferry terminal.

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