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Smile Hotel Kobe Motomachi

2.5 star property

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Photo gallery for Smile Hotel Kobe Motomachi

City view from property
Point of interest
Cleanliness standards
Point of interest
Cleanliness standards

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Motomachi-dori 2-5-8, Chuo-ku, Kobe, Hyogo, 650-0022
  • Place, Meriken Park
    ‪4 min walk‬
  • Place, Kobe Tower
    ‪7 min walk‬
  • Place, Kobe Harborland
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪117 min drive‬

Room options

View all photos for Single Room, Non Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Semi-double Room, Non Smoking

Semi-double Room, Non Smoking | Down comforters, desk, blackout drapes, free WiFi

Semi-double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi-double Room, Smoking

Semi-double Room, Smoking | Down comforters, desk, blackout drapes, free WiFi

Semi-double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room, Smoking

7.2 out of 10
Good
(7 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Twin Room With Bath

  • Sleeps 2
  • Free WiFi

Triple Room With Bath

  • Sleeps 3
  • Free WiFi

Semi Double Room-Smoking

  • Sleeps 2
  • Free WiFi

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All taxes and fees included in total
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About the neighborhood

Kobe

Located in Kobe City Centre, Smile Hotel Kobe Motomachi is a leisurely stroll from popular sights such as Kobe Tower and Kobe Harborland. Each of the 47 rooms at this hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Motomachi Shopping Street - 1 min walk - 0.1 miles
  • Meriken Park - 4 min walk - 0.3 miles
  • Kobe Tower - 7 min walk - 0.4 miles
  • Kobe Harborland - 10 min walk - 0.6 miles
  • Kobe Anpanman Children's Museum & Mall - 15 min walk - 0.8 miles

Getting around

  • Motomachi Station - 3 min walk
  • Kobe Sannomiya Station - 16 min walk
  • Kobe Airport (UKB) - 20 min drive

Restaurants

  • ‪観音屋 元町本店 - ‬1 min walk
  • ‪福龍菜館 - ‬1 min walk
  • ‪holly’s cafe 神戸元町店 - ‬1 min walk
  • ‪上海飯店 - ‬1 min walk
  • ‪中華旬菜 華鳳 - ‬1 min walk

About this property

Smile Hotel Kobe Motomachi

Guests staying at Smile Hotel Kobe Motomachi enjoy free WiFi in public areas, laundry facilities, and a vending machine. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, electric kettles, and desks.

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Books

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Motomachi
Smile Kobe Motomachi
Smile Motomachi
Smile Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Hotel
Smile Hotel Kobe Motomachi Hotel Kobe

Frequently asked questions

Is free cancellation available at Smile Hotel Kobe Motomachi?

Smile Hotel Kobe Motomachi provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Smile Hotel Kobe Motomachi?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Kobe Motomachi on Jun 29, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Smile Hotel Kobe Motomachi?

This hotel is situated in Kobe City Centre within a short 14-minute walk of Kobe Harborland and also 16 minutes on foot from Kobe Anpanman Children's Museum & Mall. You'll also find Motomachi Shopping Street and Meriken Park less than a mile away.

Will I be able to park at Smile Hotel Kobe Motomachi?

No, this hotel doesn't offer parking.

Does Smile Hotel Kobe Motomachi have a casino on the premises?

No, Smile Hotel Kobe Motomachi doesn't have a casino.

Is there an indoor pool at Smile Hotel Kobe Motomachi?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Smile Hotel Kobe Motomachi?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as a 24-hour front desk.

Are there hot tubs at Smile Hotel Kobe Motomachi?

No, this hotel doesn't have a spa tub.

Does Smile Hotel Kobe Motomachi have a restaurant that serves breakfast?

No, Smile Hotel Kobe Motomachi doesn't have a restaurant that serves breakfast.

Will Smile Hotel Kobe Motomachi allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Kobe Motomachi.

Are there connecting rooms at Smile Hotel Kobe Motomachi?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Smile Hotel Kobe Motomachi?

The closest major airport to Smile Hotel Kobe Motomachi is Kobe Airport (UKB), which is 5.7 mi away (20 minutes by car). Another top airport is Itami Airport (ITM), which is located 22.3 mi away (61-minute drive).

Can I book a room with a balcony at Smile Hotel Kobe Motomachi?

No, you won't find guestrooms with balconies at Smile Hotel Kobe Motomachi.

Smile Hotel Kobe Motomachi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 153 reviews
Rating 8 - Good. 49 out of 153 reviews
Rating 6 - Okay. 46 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 6 out of 153 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HUEY LIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is close to shopping streets and Chinatown. Lots of places to eat and shop.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. good staffs. and reasonable price! I'd like to stay this hotel again at next time.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ho

Liked: Staff & service

Fair stay at an affordable price.

For the price i payed it was good! Small room but the bathroom is clean, overall I would do it again. Good location next to Chinatown
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and helpful. My friend lost her wallet and they helped us contact the police even though it was close to midnight. The hotel in overall was shiny clean and in walking distance from almost all famous tourist attractions in Kobe city, the closest being the China Town. Totally recommend!
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely not helpful and caused even more problems.
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

EUMMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
부실했어요
Stayed 1 night in Dec 2025
Verified

8/10 Good

Norihiro

Liked: Cleanliness, staff & service, amenities
施設は古いですが、繁華街に近く便利 スタッフも質問に丁寧に対応いただきました。
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Masatomo

Disliked: Cleanliness, amenities, property conditions & facilities
立地だけ良かった
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ハルカ

Liked: Cleanliness, amenities, property conditions & facilities
泊まるだけなら満足なお部屋でした。
Stayed 1 night in Dec 2025
Verified

4/10 Poor

TORU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
商店街そばなので買い物や食事に不便はない。しかし、洗顔料の容器に水垢がたまっているのはよろしくない。施設が古いので建物はしょうがないが容器は別問題。
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Yoshinori

Disliked: Amenities, property conditions & facilities
サービスは問題ないがシャワーが未だお湯と水を手動で調整するタイプだったのが残念。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方は丁寧でした。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋は狭い感じでしたが寝るだけには充分でした。立地がいいです。
Stayed 1 night in Oct 2025
Verified

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いです

スタッフの対応、立地ともに良いです
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025
Verified

4/10 Poor

KOICHI

Disliked: Cleanliness, amenities
値段に釣られたけど2度と選ばない。
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

喫煙ルームは臭い残りあり

喫煙者ではないが、喫煙ルームが安価な料金だったので、2泊しました。 タバコ臭が気になるくらい残っていた。 気になる方は、高くても禁煙ルームに宿泊すべきです。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kyohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
阪神元町駅の西口改札を出て徒歩1分で着きます。途中にセブンイレブンもあるので便利です。ユニットバスは少し狭いですが、周辺のホテルと比べて安かったので値段相応だと思います。部屋の掃除も行き届いており、ウェルカムコーヒーがあるのも一息つくにはいいです。
Stayed 1 night in Jun 2025
Verified

6/10 Okay

JUNKO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

サービスはよいのですが。

イベントのため5人で利用しました。朝食などや、フロントの対応などは満足でしたが、部屋の壁に埃の糸がくっついていたり、カーペットは隅に埃が溜まっていたり、ゴミが落ちていたり、風呂に髪の毛が落ちていたりと、清潔感は全くありませんでした。残念です。
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Mitsuo

Disliked: Amenities
ホテルから中華街までとても近く商店街も近くて動きやすかった。
Stayed 1 night in Mar 2025
Verified

8/10 Good

AKIMOTO

Liked: Staff & service
Disliked: Cleanliness

寝るだけなら問題無し

値段も安く、タバコも吸えたので良かったです。駅からも近く、食事する所も多くあり良かったです。 ユニットバスは昔のタイプなので、浴槽は狭いです。タバコ部屋だから匂いなどは仕方ないかかな。ファブリーズはありました。 加湿付き空気清浄機があり良かった。 机は小さく、作業はしにくいです 寝るだけなら問題無し
Stayed 1 night in Feb 2025
Verified

6/10 Okay

tomohide

チェックイン前とチェックアウト後に、荷物を預かってもらって助かりました。ありがとうございました。。
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

tomohiro

Disliked: Cleanliness, amenities, property conditions & facilities
バスルームに毛が落ちていた。 ベットからコンセントまでの距離があり延長コードがないと不便を感じた
Stayed 1 night in Dec 2024
Verified

6/10 Okay

?

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
カビが酷いけど、そこさえ見なければ安くて駅、商店街、中華街も近く便利なホテルだと思います。
Stayed 1 night in Dec 2024