Hotel Sunroute Sopra Kobe3.0 out of 5.0
Recent guest reviews
Very old and outdated but reasonably clean. Good location and view. Amenities provided. Bed on the small side. Found a pubic hair on the toilet seat. Also, the hotel wants guests to finish up the roll of toilet paper in order to prevent wasting resources??? Interesting.
One of the chain hotels, this is located near Sannomiya station. If you cut across Isogami Park, it's about a 10 minute walk to the station. I stayed in a semi-double non-smoking room with my husband. The room is tight, only because they added a small armchair and side table (there's already a desk and chair near the bed, as well as a stand that holds the TV and minifridge). The amenities are standard. The hot water in the bathroom is reliable and consistent. Unfortunately, most of the labels in the room are in Japanese, so English speakers/readers will be a little challenged when trying to work the air cleaner or toilet options, for instance. I only interacted with the staff twice - once during check-in and again during check-out. I paid less than $300 USD for 3 nights/4 days (breakfast not included). It's a fair price for the short time we stayed in Kobe.
The room was pretty small but that's par for course in Japan. Shower had good pressure and was nice and hot. They had very nice shampoo and conditioner for us to use as well. Bed was no better or no worse then any other. The staff were all very friendly. I'd definitely stay here again
Don't know why we saw some fairly negative reviews before arriving. We stayed on May 28, 2017. Super location. Less than 10 minute walk from main subway and bus station as well as airport bus. Nice clean, fairly modern hotel, very comfortable even if it is not the Ritz but at this price it is a super value! Very courteous and helpful staff. Great place to stay!!
Nice hotel, clean and have a plasma cluster air purifier in every room ...... The breakfast also ok, with japanese and western style ........ Even a little bit far from train station by walk, but ok ........ near Lawson store ........
This hotel is located very close to a lot of attractions particularly Sannomiya and Sannomiya station. This makes it extremely easy to access all the major attractions by train. Also, restaurants and shops were nearby so you can grab a bite at any time and also go shopping as you like. The hotel staff are also very nice and will be happy to answer any questions. It seems most of them can converse in English just fine so do not worry about this. As for the rooms itself, it is definitely small as are most Japanese hotel rooms. However, it has everything you need and is clean so I expect no problems.
This hotel is below average. It is not a great location and you have to walk a bit to get to restaurants etc. Not so bad though. The rooms were small and had an "old" feeling - not in a good way. The hotel was clean though and reception etc. was good.
This hotel is located very closeto the centre of Kobe, a short walk from the main train station and a portliner station. There are lots of restaurants and shops around it. Our room was small but totally fine. It was equipped with a small fridge, a TV with one English-language channel, and a half size bathtub. The public areas of the hotel are also nice. Should your travels bring you to Kobe, this hotel is a good budget choice.
Made a reservation for a room with two beds, but once on arrivalhad to pay for the second person. Chose for the breakfastbuffet...not worth the extra additional cost... Hotel is outdated. Staff are unfriendly.
I had a bad Experience while staying on this hotel. Nightshift gave permission to cancel the breakfast and cashback option. When we checked out i was being told this was a misstake and i had to pay for the breakfast. Staff was not able to listen to my complaining about this so eventually we payed for the breakfast. Ok, misstakes can happen but my overall feeli g about this hotel is that the numbers on the calculator is are of higher importancy then the costumers experience. The site of the room was ok. The hotel's atmosphere was quite 90's look. Locationwise it's ok.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 215 reviews