SureStay Hotel by Best Western Lenoir City

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Lenoir City

Lobby
Exterior
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Lobby
Seasonal outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Place, Turkey Creek Shopping Center
    ‪9 min drive‬
  • Place, University of Tennessee
    ‪25 min drive‬
  • Place, Neyland Stadium
    ‪27 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 2
  • Free WiFi

King Room - Smoking

  • Sleeps 2
  • Free WiFi

King Room with Mobility Accessible Tub - Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Work Desk, Whirlpool

  • Sleeps 3
  • Free WiFi

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Smoking Room, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 4
  • Free WiFi

Suite-2 Queen Beds, Non-Smoking, Sofa, Microwave And Refrigerator, Work Desk, Counter Top

  • Sleeps 5
  • Free WiFi

Suite-1 King Bed, Smoking Room, Sofabed, Microwave and Refrigerator, Work Desk, Whirlpool

  • Sleeps 3
  • Free WiFi

About the neighborhood

Lenoir City

Located within a mile (2 km) of Fort Loudoun Hospital, SureStay Hotel by Best Western Lenoir City is within 3 miles (5 km) of Avalon Golf and Country Club. This 40-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Turkey Creek Shopping Center - 9 min drive - 10.6 miles
  • University of Tennessee - 25 min drive - 28.4 miles
  • Knoxville Convention Center - 26 min drive - 29.3 miles
  • Thompson–Boling Arena - 27 min drive - 29.1 miles
  • Neyland Stadium - 27 min drive - 29.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Captain D's - ‬13 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬18 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

SureStay Hotel by Best Western Lenoir City

At SureStay Hotel by Best Western Lenoir City, guests have access to free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a vending machine.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Knights Inn Hotel Lenoir City

Knights Inn Lenoir City

Lenoir City Ramada

Knights Inn Lenoir City Motel

Surestay By Best Lenoir City

SureStay Hotel by Best Western Lenoir City Hotel

SureStay Hotel by Best Western Lenoir City Lenoir City

SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

Frequently asked questions

What's there to do around SureStay Hotel by Best Western Lenoir City?

This hotel is located in Lenoir City, close to Lenoir City Park, Willow Creek Golf Club, and Avalon Golf and Country Club. You'll also find Fort Loudoun Lake and Tennessee River within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Lenoir City?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lenoir City on May 25, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Lenoir City?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Lenoir City include a casino?

No, SureStay Hotel by Best Western Lenoir City doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Lenoir City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is SureStay Hotel by Best Western Lenoir City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include a jetted bathtub and free WiFi.

Does SureStay Hotel by Best Western Lenoir City have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does SureStay Hotel by Best Western Lenoir City have a restaurant that serves breakfast?

SureStay Hotel by Best Western Lenoir City offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Lenoir City allow pets to stay for free?

Although they can't stay for free, pets are welcome at SureStay Hotel by Best Western Lenoir City for a fee of USD 20 per pet, per night.

Does SureStay Hotel by Best Western Lenoir City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Lenoir City?

The closest major airport to SureStay Hotel by Best Western Lenoir City is McGhee Tyson Airport (TYS), which is 24.9 mi away (28 minutes by car).

Are there rooms with balconies at SureStay Hotel by Best Western Lenoir City?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western Lenoir City.

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 127 out of 488 reviews
Rating 8 - Good. 126 out of 488 reviews
Rating 6 - Okay. 73 out of 488 reviews
Rating 4 - Poor. 78 out of 488 reviews
Rating 2 - Terrible. 84 out of 488 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Christina

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. The comforter had burn holes all over them. Then when we pulled back the sheets, they had some type of fluid stain all over them. The worst room I’ve ever stayed in.
Pulled back the blanket to get in bed and saw the stains
I’m assuming these are burns on the comforter
Stayed 1 night in Mar 2026

8/10 Good

Michael

Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Was clean, quiet and great for pets. Large room and the spa tub was great.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large, clean and the spa tub was relaxing.
Stayed 1 night in Jan 2026

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice folks who run the place.
Stayed 3 nights in Dec 2025

10/10 Excellent

Walter

Stayed 2 nights in Jan 2026

4/10 Poor

Russell

Liked: Staff & service, amenities
Disliked: Cleanliness
We got a suite with a spa tub. The room was fine but the tub was nasty. I had a greasy ring around the tub. We brought cleaners and cleaned the tub squeaky clean. After we ran another tub there was the grease ring again. Have no idea how that could be happening. It was nasty.
Stayed 1 night in Dec 2025

2/10 Terrible

kiersten

Disliked: Cleanliness, property conditions & facilities
so this was my experience in less than 10 sentences. I booked on expedia at around 10 pm not knowing there was a pet fee, because it’s not possible to pay the fee before check-in. I then try to pay the pet fee when we checked in and it’s only cash. Then, when I finally use the ATM and get my room key, there are bugs. I don’t know if there was an infestation or anything and I was not staying to investigate. A bug is a bug and if I see something hide away into my sheets I’m not sleeping there. We arrived at almost 2 am so Im really upset it didn’t work. Also they are non refundable so keep that in mind.
Stayed 1 night in Dec 2025

8/10 Good

Kerri

Stayed 5 nights in Dec 2025

6/10 Okay

Lucky, Greenville

Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Food was good. Room was clean. Speedy check in. Great service
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Stayed 1 night in Nov 2025

10/10 Excellent

Theodore, Wheaton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect mid-range motel. Quiet, clean, everything worked well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dina B.

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Room very clean. Bed comfy.
Stayed 1 night in Nov 2025

2/10 Terrible

Lynda Gayle

Business traveler
Poor outdoor lighting, lobby smelled like someone’s dinner, clerk barely spoke English. Clerk illegally gave out my room outloud with a man standing behind me. Asked if he knew it was illegal to say room number outloud, he said”Yes.” Then he said room was on first floor outside and the key/door was hard to open. He made me a target for the man behind me. indeed the door was impossible to open so I left.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

christi

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I only liked the bed but everything else was very poor starting from cleanliness to breakfast. The staff was rude to my brother..the breakfast just had pancake and juice. And it was just felt dark inside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive accommodations. A very good value.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort
We drove 15 hours that day,after midnight we checked in an immediately walking in the door the smell was so bad my husband walked out and started looking for another hotel. Unfortunately there was nothing available so the attendant apologized and gave me a can of Lysol. He said there were no other rooms available. We slept 5 hours and left ASAP. Grabbed coffee and breakfast on the road. Found a much nicer hotel that cost less and we were able to get a good sleep. The wall by the door was full of holes and peeled off paint. When I turned the water on in the sink the smell was nasty but the room smell was a musty urine smell.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Traveled with family
Liked: Amenities
The metal platform beds allowed the mattress to slide when sitting on the edge, otherwise the room was ok
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Liked: Room comfort
Disliked: Property conditions & facilities
Adequate stay, breakfast room is quite small for the size of the hotel Rooms need refreshing!
Stayed 2 nights in Oct 2025

10/10 Excellent

wendy

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice n nice employee
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025