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Radisson Hotel Kitchener Waterloo

3.5 out of 5.0

Recent guest reviews

The staff was great.. Professional and courteous; they answered all my questions and helped us out.. The accommodations were clean and just as described.. I'd stay here in a heartbeat.. Can't go wrong..

My stay at the Radisson/ Kitchener was COMPLETELY enjoyable and I was absolutely satisfied. I WILL stay there again! Thank-you! The room was clean and neat, the morning breakfast was economical and delicious and staff were more than friendly.

Clean, great customer service, great location. Will definitely stay at this hotel again. Loved the pool. The Grill Burger restaurant beside the hotel is worth the trip. Staff is very helpful and professional.

Great service from reservation to check out. All staff were helpful and pleasant. This hotel has great beds. The room was very clean and the hot breakfast was good. The breakfast staff were there to refill and clean up constantly. Wifi in the room worked well. If there was one negative about this hotel, the pool was not clean which I found strange considering how clean everything else was. It is a pretty small pool but we did not book for the pool. Another great thing about this hotel is it is in the same parking lot as one of my favourite restaurants - The Charcoal Steakhouse. They even have a room service menu from the restaurant if you prefer to eat in your room.

Average stay, wish they had breakfast included and not 10$ per person per morning, however the breakfast staff was really nice. Housekeepers were really nice. Stayed for 8 days. Parking included. There was an asian lady at the front desk who was really nice.

This hotel does not have "modern rooms" as it specifies on their site. The hotel is clean, I will give them that, however we had several Issues when we were there. The first room we had to change to another one because of the smell in first room-the pull out sofa bed has a mattress on it about an inch thick so we had to run out and buy an air mattress for our kids. The AC unit wasn't working and would not shut off so it was 67 degrees in our room at night. Rooms are very outdated - bathroom was nice that's about it. Kids went to swim in pool and there was stuff floating around on top of the pool which was very tiny. Hair, and looked to be skin or other "things" floating around. Sadly we will not be back.

Pet friendly and still very clean. Staff really nice. Quiet hotel. The restaurant next door is high end. Down the road 3minutes from big mall and shopping. Breakfast was good too, not included on all bookings FYI

Receieved Up-Grade and gift of free breakfast. Room was spotless and very comfortable. A/C functioned perfectly, sometimes it doesn't in Hotels but okay here. Checked in early and it was not a problem at all. Borrowed a phone charger from the front desk, again, no problem.

Found out we are not big fans of the sleep number bed. Will choose another room with out that type of bed. Other than that the room met our needs, it was clean, roomy and quiet for the time we spent in the room.

We stayed here for 2 nights and look forward to returning next month on our next visit to Kitchener and any other occasion we are in Kitchener , very helpful, professional and courteous staff. Extremely clean, well run hotel. A buffet breakfast was included in our room rate, which had well prepared hot food with several choices as well as cold choices, the staff were attentive and pleasant too. Our room was well appointed and spacious with a very comfortable bed and linens. The price is very comparable to other lesser well run hotels.

2960 King St E Kitchener ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Radisson Hotel Kitchener Waterloo places you within a leisurely stroll of Fairview Park and Chicopee Tube Park. This 172-room, 3.5-star hotel has 4 restaurants, an indoor pool, and free in-room WiFi. It's near the airport and also close to Chicopee Ski and Summer Resort and Rockway Golf Course.


Enjoy dining at Lobby Breakfast Cafe, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start weekdays off right with buffet breakfast served for a fee.


Radisson Hotel Kitchener Waterloo's 172 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free bottled water, and phones are also standard.

Property features

At Radisson Hotel Kitchener Waterloo, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 4 meeting rooms, conference space, and a 24-hour business center.

Room options

Premium Room, 2 Queen Beds, Microwave

Queen 2 | Sleeps 4

Suite, 1 Bedroom

King 1 | Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 662 reviews