Lyrath Estate Hotel Spa & Convention Centre5.0 out of 5.0
Recent guest reviews
I recently stayed here with my husband over the mid-term and we had a pleasant stay. The receptionist was friendly but there was no concierge which was fine as we didn't have much luggage. I had ordered a cake and bubbly on arrival as it was my husband's birthday but unfortunately it wasn't there, the hotel was very apologetic about this. One thing I didn't like was that when I checked in the receptionist never informed me I needed to book the spa to use their thermal suite which resulted in an unpleasant experience with the manager of the spa. However, on the plus the bar staff were fantastic and the food was beautiful. We would return to this hotel but it is not a 5star. We've stayed in some of the best 5 star hotels in the country from Galghorm to Monart. This is a 4 start at best.
We spent two nights here recently, expecting a top-class experience in an expensive 5 star hotel. While the grounds and bedroom were of a high standard, the service in general, and in particular, the breakfast was certainly not up to the standard one would expect. A 5 star hotel should provide a menu of hot dishes for breakfast, not a buffet of lukewarm food. Even the simplest items such as bacon and scrambled eggs were poor. The strips of bacon were covered in those nasty white deposits you get when you use low quality bacon. There was a pool of watery liquid lying in the base of the scrambled egg container. The range of cereals was very basic, with no attempt to provide the ingredients to make up a decent muesli or granola dish. The porridge was dreadful - it had the texture of something that had been blitzed in a liquidizer. While there appeared to be enough staff around during breakfast, most of them stood around chatting to each other rather than checking that guests were being looked after. On both mornings we had to try and catch someone's attention to get tea and coffee after we had been ignored for 10 minutes.
Attended a wedding here recently the food was amazing, but the bar staff let this hotel down with a bang. Over charged, short changed and when I questioned the transactions no apology given. Two times by the same guy just handed money back and gone. Cocktails for the prices you guys are charging I'm sorry but at least use proper ingredients not that muck from a packet, no garnish nothing I couldn't believe my eyes. your a 5 star hotel train your staff accordingly. Would be back for food only, it's a fabulous looking hotel otherwise.
Let me start by saying that in my opinion 5 star standard is achieved by a combination of excellence is service, facilities and an eye for detail ,with attention to detail this hotel could be 5 star standard , the grounds / public areas could certainly be of 5 star standard . Rooms are the reason I would not give it 5 star standard as they a definitely only 4 star at very best, toilet has damp in it (picture attached) ,beds were very hard and uncomfortable , no mattress topper, quilt was very very light and well used, we had a triple room which was tight enough, toiletries were very poor only 1 bottle of shampoo and 1 bottle of shower gel in room. We lunched in Tuppers bar which was fine, dinner in La Perla, food was very nice but the service whilst very prompt seemed to be carried out by young students or commis waiters.There were children running free in the restaurant which was an issue, I had to ask for the piped music in restaurant to be turned down( which was done immediately). I would expect a five star hotel to provide table service for drinks in the bar at night, strangely not the case here. Spa area is nice , €15 to use which is well worth it as the pool in the health centre is quite small and packed with children (and I mean rammed!) Overall it was an ok bland unremarkable stay, would I stay here again ...no , would I recommend ... yes but definitely not as a 5 star destination!
From the moment you enter any 5-star hotel, you can immediately tell that you're in a hotel that's a cut above. As a 5-star hotel, Lyrath fails to impress in so many ways. How does one measure 5-star service? Apart from the requirement to meet minimum room sizes, it is actually very difficult to measure. Take some of the 5-star hotels in Dublin -not mentioning any names -but you just know by the way you are welcomed at the door on arrival, by the way the staff are immaculately dressed; conducting themselves with graceful elegance when they serve you afternoon tea ...and going the extra mile to make you feel as if you're a very special guest. I'm afraid that Lyrath falls flat on its face in this regard... and I would be writing none of the above; were this hotel to be classified as 4-star. As a 5-star hotel, I would expect the gardens to be stunning, or at least have some sort of aesthetic appeal -unfortunately, they look rather neglected, withered and a shadow of their former glory. Don't bother with the camera... Finally, very little effort has been made to include the original house in the hotel -I believe only a couple of bedrooms are housed in the original building. In fact, it is quite possible that you would come and go and never see any of the original 18th century interior; bar the Conservatory or Tupper's Bar -though the latter is so contemporary in design and furnishings; it really doesn't feel as if you're in a former country house. It completely lacks the charm and elegance of a bygone era. My overall rating of the property and the service levels is 4 ...as it would make a good 4-star hotel.
Just back from a fantastic mini break in the Lyrath. We loved it from the minute we arrived. Our kids were delighted with the two dogs greeting them. The reception staff were extremely friendly and helpful even though it was a very busy Bank Holiday weekend. Our room was amazing. Kids club staff were fantastic!!we had a lovely meal in Yindees. All staff throughout the hotel were welcoming. The choice at breakfast was outstanding. Will definitely be returning!
A beautiful estate from where to wander/cycle around the grounds. The food from the bar to breakfast & main restaurant was very very good. Would go back again just for the food and grounds. The staff were very friendly and helpful. The bedroom was fine slightly tired looking ! The big disappointment was the pool. It was like when they built the hotel they forgot about the pool and at last minute slapped up something down the back. It is was down the bedroom corridors. It is purely functional. It's not a chill out zone. I understand the spa is for this but that is in a totally different part of the hotel. Some hotels combine some spa features with the pool. It's a pity it's not done here. The bikes are also down here & where there are plenty of decent bikes they are just thrown around a room. Think they should be made a feature of & given more care & put up by front of house. Cycling around the estate was my boys highlight of the stay. Kids were made feel very welcome from the moment we arrived (with a small welcome pack) the kids club was nice for them to dip in and out of. I understand the hotel is going through upgrades since there would have been no investment in it during the recession. I look forward to our next visit to see will it be wonderful !
We are annual visitors to lyrath usually around Oct bank holiday weekend for the savour festival. Again as usual we had a great stay. We booked the family suite which was really impressive. Staff are always super friendly and helpful. Tom as usual is a true gent! Breakfast is epic! Layout had changed slightly since our last visit.food is awesome with something for everyone. One small criticism I would have is the gym. Equipment hasn't been upgraded in years and the air con is basically non existent. It just doesn't match the calibre of the rest of the facility. I did read the notices about the pending renovation so maybe this will include the gym. Overall definitely a 5 star experience at the lyrath.
Glorious grounds, fabulous foyer, pleasant staff. Top hatted concierge in foyer made no attempt to assist with greeting bags, removal of taxi plunked in centre of path for what became 25 mins. Reception ok . Had to advise (very young) bell boy to acquire trolley rather than struggle with 4 bags as he attempted to do. Husband meanwhile waiting patiently behind above mentioned taxi. Room fine at first glance. Heating refused to work. Called for assistance. No problem. Cracked wash basin in bathroom. Miserable supply of toiletries provided, certainly not enough for 2 people. Dinner fine Breakfast on Sunday morning fine. Had to acquire newspaper.....not offered. Breakfast Monday morning poor. Food was fine. Ordered tea for 2. Got a 1 person small pot. Had to request refill. No apology/2nd pot. Build up of used tableware not removed to the point of clutter leading to having to stack the plates etc ourselves. Far from 5 star. Very disappointing.
Back from my second stay this year. It's one of my favourite places to stay in. The spa is fabulous. So relaxing. Yindees the thai restaurant is excellent. Tuppers bar also serves great no nonsense pub food. I had a wonderful sleep on both nights, the beds are so comfortable. Already planning a return visit in December. Great hotel
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 2507 reviews