Kilford Arms Hotel3.0 out of 5.0
Recent guest reviews
Great location and easy to find hotel with the parking behind the hotel. We found that the staff were very helpful with information of the town and polite and friendly. The room we had was really nice and clean and bed was comfortable. The food at the hotel was very good. Close walk to Kilkenny castle and there're many shops and restaurants around.
Dirty room there was blood on the wall that looked like a blood clot from someone's nose. There was a nail sticking out of the wall where the lock off the room was and there were cum stains on our sheets dirty tissues under the beds dirt all over the room the shower was dreadful and dirty also very uncomfortable to stand in as it had a horrible floor on it that sticks into your feet and is very uncomfortable. I also went down and told the man about it at reception and he sent a cleaner up and she was a bit shocked and said it looked as if it wasn't cleaned properly by the people on the day shift still not acceptable as I paid €270 for this triple room as there was no double rooms left but after paying €270 for 1 night I would expect a better cleaner room
On arrival for check in, I had an encounter with two gentlemen at the entrance to the bar. Where I was refused entry and was told to go away, even though I had should them my booking confirmation email. When I asked for their names one of them said his name was Mickey Mouse, later I found out it was Seamus , extremely rude and unhelpful person to have working there. The other guy Patsy, apparently the owner! acted like a mad man for some reason and still refused me entry until an hour later when he came to have some sence and actually read the email confirmation! Be careful in this place and the room wasn't like the pictures either!
Only a few minutes walk from the train station & and the great night life and restaurants Kilkenny has to offer this a good place to stay,a warm welcome was had and everything was explain clearly,the rooms were a decent size and really warm and clean,hotel had a couple of decent size bars and the parking was free,breakfast was buffet style and even though I'm not a fan of this type of breakfast it was nice,I've been to Kilkenny a few times but never stayed here,but I think it's by far the best value compared to what I have previous paid in the other hotels Kilkenny has to offer,so I'll definitely stay here again.
My partner and I stayed here on the Bank holiday weekend, August. Unbelievable atmosphere. Friendly girl on Reception checking us in and checking us out. The bar was completely packed but amazing atmosphere. Residence bar was open until late.
When I was in having a shower I slipped and fell in shower. Etc bath was very slippery very dangerous. I’ve now a cut on my nose and a big bruise/ lump over my eye. Staff were very friendly and made sure I was ok.
Hotel was lovely, really friendly stay all through the hotel from reception, both bars and the wait staff really nice. Great location within walking distance of the train station, kilkenny castle and the City Centre. Room a bit on the small side but only two of us so didn't matter that much.
I stayed here 2 nights and was very happy with this choice. The staff were friendly, the room was clean, warm and very comfortable. The hotel was easy find, free parking and only a short walk from Kilkenny castle and the town centre. The food in their restaurant was superb and great value.
I booked Kilford Arms because it seemed to be good value - and it was. The room was very nice: too big, in fact, for someone on their own. It had a double bed and a single bed. The bathroom was also a fine size. Staff were friendly and the breakfast was good quality. The hotel is ideally located in the city centre and has excellent parking facilities (which are a problem in Kilkenny). My only (minor) complaint is that I was woken in the middle of the night by a rattling sound. I discovered that it was the window sash (of the old-fashioned type) being a bit loose. I had to jam some toilet paper into the gap. That solved the problem and I slept soundly for the rest of the night. Not much to complain about!
Customer service training is a must!!! Rude bar staff, being told to wait an hour on a coffee as it's a bar not a cafe, also being selective on cash back with card payments because they couldn't be bothered. Lunch food was awful, however breakfast was fantastic. This hotel is a party hotel for stags and hens definitely not for families.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Kilkenny City Centre, Kilford Arms Hotel is adjacent to St John's Church and within a 10-minute stroll of Shee Alms House. This 60-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Tholsel and National Craft Gallery are also a short walk from this Kilkenny hotel.
Enjoy a leisurely bite to eat at White Oak Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10 AM.
Kilford Arms Hotel's 60 rooms provide free bottled water and ironing boards. Guests can expect free WiFi and wired Internet, along with cable TV.
A nightclub and free WiFi in public areas are features at Kilford Arms Hotel. If you decide to drive, there's free parking. Staff members are on hand to provide luggage storage and a safe deposit box at the front desk.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 820 reviews