We had a short visit and it was unique and older as I knew. The rooms were clean and area is safe. Long drive to Rapid City if you are going back and forth, but it is a beautiful drive. The only downside was the walls are pretty thin in that you can hear your neighbors very well. It is a pet friendly hotel and there were barking dogs quite often. I did complain to the front desk and they resolved it with the people staying with pets very quickly.
We loved how centrally located this hotel was to many different things, not only Mount Rushmore. It was quiet and the hot breakfast was great!
Value for money , good location Near Mount Rushmore Polite staff, room amenities good
Staff was great. Room was better than expected. Location was exactly what I wanted. Would definitely repeat.
Very accomodating and really glad that we "rolled the dice' with a non chain hotel. Nice rooms, excellent location, VERY nice staff that let you know that thet really appreciate your business.
Great place to stay with friendly and helpful staff. The location was walking distance to town.
Clean but very old. Bed was horrible. Bathroom tiny.
The staff was great. The lobby and exterior was beautiful and the location could not have been any better. The room was just ok. The chairs in the room were very dirty and the furniture was old and dated and just used up.
very clean, staff was amazing! would stay here again!
Two lights between the beds didnt work. Even with new bulbs. Tv is eas going out,worked on and off. A.C. was freezing up and worked on and off. Swimming pool was not the greatest.. Game room was dark. No ice after 10:00 pm
Great location for Mount Rushmore Ok breakfast Close to downtown and dining Parking was not easy if you didn’t have a compact car
Spacious room with a loft for the kids. Small bathtub and toilet room but not a problem for us. Everything was clean. Super friendly staff. Great breakfast. Excellent location. Would stay again.
Kitchen backs up against the first floor bedrooms. Your cheaper rates placed me in a room which backs the kitchen sink. My family and I were woken up at 4am by cooks preparing the instant breakfast. Extremely loud and rude
Location was very good. Rooms and bath area a little dated.
Great stay here! We were in a superior room and it was fantastic. Had an elevated area with a small table and chairs for two. Room was spacious and very clean, even had a ceiling fan. Bed and bedding were comfortable. The Rushmore Tramway Adventures is across the street and some shops and eateries are nearby. Great location for Mt Rushmore and riding Iron Mountain Road.
They need to pay attention to detail. Bed making needed help. We had to ask for tissues. Breakfast was just OK.
Big Thunder Gold Mine is within a mile (2 km) of Roosevelt Inn Mount Rushmore, and other popular attractions like Mount Rushmore are within a few miles (5 km). This 40-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.
All of Roosevelt Inn Mount Rushmore's 40 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other standard amenities include free local calls and hair dryers.
Guests of Roosevelt Inn Mount Rushmore enjoy features like an indoor pool, free WiFi in public areas, and an arcade/game room. If you plan to drive, free parking is available. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include express check-out, a terrace, and laundry facilities.
We had a short visit and it was unique and older as I knew. The rooms were clean and area is safe. Long drive to Rapid City if you are going back and forth, but it is a beautiful drive. The only downside was the walls are pretty thin in that you can hear your neighbors very well. It is a pet friendly hotel and there were barking dogs quite often. I did complain to the front desk and they resolved it with the people staying with pets very quickly.
We loved how centrally located this hotel was to many different things, not only Mount Rushmore. It was quiet and the hot breakfast was great!
Thank you for your review. We are happy to see you enjoyed our location. We are walking distance to downtown Keystone, we where you can find some great food, excellent shopping, and fun entertainment. We are also a easy drive to major attractions like Custer State Park, Crazy Horse Memorial, Wind and Jewell Cave, Lake Sylvan, and much more. We are also just a couple minutes to the granddaddy of them all Mount Rushmore. We are glad you found the hotel peaceful and enjoyed our hot breakfast. We are doing our best during these crazy times to make your stay as normal and safe as we can. That means a hot meal in the morning where we serve a delicious breakfast each morning. Many hotels have put a pause of breakfast do to Covid, we haven't and we know our guests appreciate this. We thank you for staying with us and we are glad you had a wonderful stay and vacation. We would love to have the pleasure and honor of seeing you again, so please come back soon.
Thanks for your review. It looks like you had a good stay. We hope you like the decor and our remodeled rooms. We also have a free game room and seasonal pool. We have invested a lot in updating and remodeling and we hope you enjoyed those. We thank you for staying with us and hope your had a great vacation in the Black Hills.
Value for money , good location Near Mount Rushmore Polite staff, room amenities good
Thank you Vic for your review.We are excited to hear you found us a good value for your money. We try very hard to provide a unique, enjoyable lodging experience. We are always upgrading and maintain the hotel for the guests and adding the little extras like in room coffee, microwave, and refrigerator. We aksi believe there is no greater joy then to serve. We treat our guests like family and want you to know just how much we appreciate your trust in us. Thank you for sharing your experience and thank you for staying with. We are so pleased you had a great stay and enjoyed the wonderful Black Hills of South Daktoa.
Staff was great. Room was better than expected. Location was exactly what I wanted. Would definitely repeat.
Thanks Scott for the wonderful review. We appreciate your staying so much. Our staff loves to know that guests had a great time. We are glad you enjoyed our rooms. We are also happy that you are pleased with our location, close to Mount Rushmore and walking distance to great food, shops, and entertainment. We loved having you stay. We are very excited you had a great time on your trip. Please come see us again soon, as there is so much to do and we loved having you.
Very accomodating and really glad that we "rolled the dice' with a non chain hotel. Nice rooms, excellent location, VERY nice staff that let you know that thet really appreciate your business.
Thank you Mike for the wonderful review. Our guests are our primary focus and we will always give our best for the guests. The nice thing about an independent property is we fail or succeed based solely on we take care of the guest and great word of mouth. We personalize our care and make your great stay a primary focus. Glad you loved the rooms and our location by Mount Rushmore. We really do appreciate your business and our glad you had a nice stay. The Black Hills is a great family vacation destination and we are glad you had an excellent time. Please come see us again and discover even more great thigs to see.
Great place to stay with friendly and helpful staff. The location was walking distance to town.
Thanks Mingo, we appreciate your review. It is a very nice compliment that you feel we are a great place to stay and have a friendly staff. We have spent a lot of resources on remodeling the hotel and rooms to creat a great guest experience. Our staff is top shelf, they are the best. The really care that you have a great stay and will pull out all the stops to make sure you have a wonderful stay. We are also glad you enjoyed our location, we are 3 minutes are so from Mount Rushmore and walking distance as you stated from downtown Keystone and many shops, restaurants, and great entertainment. We thank you for the 5 star review. Thank you for giving us the pleasure of having you stay. We are so glad you had a great vacation and we would loved to have you stay again.
Clean but very old. Bed was horrible. Bathroom tiny.
Thank you for your review. We are glad you found the hotel and rooms clean. We have remodeled the hotel over the past three seasons to keep things fresh. I am sorry if your bed was uncomfortable. We have replaced almost all the beds, except ones that were newer when we purchased the property. We are constantly keeping the hotel well maintained and making improvements as needed. Again, we apologize for any issue you had. We are thankful you stayed with us and hope your time in Keystone and the Black Hills was great.
The staff was great. The lobby and exterior was beautiful and the location could not have been any better. The room was just ok. The chairs in the room were very dirty and the furniture was old and dated and just used up.
Thank you for your feedback in your review. We love hearing the positive comments about the staff and how beautiful you felt the exterior and lobby was. I am sorry you felt the furnishings were dirty and dated. I wish you had left a name so we could review that room. but I will housekeeping do a check of rooms, so we can understand better your concerns. I can say I am surprised as the furniture in each room was replaced in 2017, with nice quality decorative pieces, so we are sorry and surprised. Please accept our apologies. I also thank you for staying with us and we hope you had a great vacation in Keystone and the Black Hills.
very clean, staff was amazing! would stay here again!
Thank you Larrrynlori fir this awesome review. We work very hard to provide clean and comfortable rooms and we are excited to see our hard work was recognized. In all honesty we do it all for you, our valued guest. We have an awesome staff. Our team first priority is the guest and your stay being awesome. We are pleased that we did a great job for you. We are grateful that you would stay with us again, that is the best compliment. Thank you for staying with us, that is the highest form of praise. We are glad you had a great stay and we do hope you come back and see us.
Thank you Samatha for your review. We appreciate hearing you found the hotel clean and safe. We love hearing that you enjoyed the beautiful scenery. The Black Hills has some spectacular scenery and the fall time there even more amazing, we are glad you appreciated the area. We strongly apologize for the noise. We honestly do not receive a tone of noise complaints. but we hate hearing you had this issue. We want your stay to be comfortable. We are sorry. We will try to identify what we can best do to eliminate this issue. Your happiness is paramount. We want every guest to understand how important you are to us and we hard to assure your stay exceeds your expectations. Thank you so much for choosing our hotel and we hope your vacation was wonderful. Thank you for your feedback.