The Palms Hotel

3.0 star property
Victorian guesthouse with free breakfast and an outdoor pool

Choose dates to view prices

Photo gallery for The Palms Hotel

Property grounds
Front of property
Free daily continental breakfast
Front of property - evening/night
Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Duval Street
    ‪14 min walk‬
  • Place, Southernmost Point
    ‪17 min walk‬
  • Place, Mallory Square
    ‪4 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Deluxe King Room (Not Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds Second Floor (Not Pet Friendly)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Key West

The Palms Hotel places you in Old Town Key West, within a leisurely stroll of popular sights such as Duval Street and Ernest Hemingway Home and Museum. This 32-room, 3-star guesthouse has free breakfast and a bar/lounge, along with an outdoor pool.

What's nearby

  • Duval Street - 14 min walk - 0.8 miles
  • Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles
  • South Beach - 16 min walk - 0.9 miles
  • Southernmost Point - 17 min walk - 0.9 miles
  • Mallory Square - 4 min drive - 1.3 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Cafe - ‬5 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪The Best Coffee In Town - ‬7 min walk
  • ‪Dions Truman & White - ‬2 min walk

About this property

The Palms Hotel

Victorian guesthouse with free breakfast and an outdoor pool
At The Palms Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Free offsite parking is available if you drive. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a microwave in a common area, a computer station, and a garden.
Guests can expect to find flat-screen TVs with cable channels. Other standard amenities include ceiling fans and free toiletries.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 45 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

What can I see within easy reach of The Palms Hotel?

This guesthouse is situated in Old Town Key West within a short 12-minute walk of Duval Street and also 15 minutes on foot from Ernest Hemingway Home and Museum. You'll also find Florida Keys Beaches and South Beach within a short drive.

How much does it cost to stay at The Palms Hotel?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel on Oct 27, 2025 start from $176.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Palms Hotel?

Yes, though parking is limited.

Does The Palms Hotel include a casino on the premises?

No, The Palms Hotel doesn't have a casino.

Will I find an indoor pool at The Palms Hotel?

No, this guesthouse doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at The Palms Hotel?

Couples will appreciate amenities like a poolside bar, an outdoor pool, and free breakfast at this guesthouse.

Does The Palms Hotel have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does The Palms Hotel have a restaurant with a breakfast menu?

Yes, The Palms Hotel serves free continental breakfast at Papa Jack's Tiki Bar each morning.

Will The Palms Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Palms Hotel for a fee of USD 45 per pet, per night.

Are there connecting rooms at The Palms Hotel?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from The Palms Hotel?

The closest major airport to The Palms Hotel is Key West Intl. Airport (EYW), which is 3.1 mi away (8 minutes by car).

Are there rooms with balconies that I can book at The Palms Hotel?

No, there aren't any accommodations with balconies at The Palms Hotel.

Reviews

The Palms Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 588 out of 1015 reviews
Rating 8 - Good. 257 out of 1015 reviews
Rating 6 - Okay. 102 out of 1015 reviews
Rating 4 - Poor. 47 out of 1015 reviews
Rating 2 - Terrible. 21 out of 1015 reviews

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very nicely greeted and dealt easily with the staff - the hotel is eclectic like Key West is - the hallways are open and the rooms irregularly spaced - quirky like the whole island! The area very walkable but for most restaurants you would want to take transportation. My room very comfy and spotless - the place seemed very new - quite AC and a TV with a zillion channels. The breakfast somewhat limited but the coffee super. Would stay agin in a heatbeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Palms Hotel! We will definitely rebook here the next time we travel to Key West!
Stayed 2 nights in Oct 2025

10/10 Excellent

SASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy key west, without being in the noise areas.
Stayed 2 nights in Sep 2025

8/10 Good

Rebecca Robyn

Traveled with partner
Liked: Cleanliness, staff & service
We had a pleasant stay. The pool and breakfast were satisfactory and simple. We did not have a chance to enjoy tiki bar. The charm of the building is nice. Our room was comfortable however our shower didn’t work at first and had to use the room next door. Our shower also had someone’s hair it as well. The shower itself could use a lot of updating but served our purpose although minimal water pressure. The young lady who helped us was very accommodating. We came to relax and have some fun and we did. We never use room service so I can not comment. We rented bicycles for a day and enjoyed they were rented on site.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Great staying
Stayed 1 night in Jul 2025

10/10 Excellent

L.

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for bachelor party. Would recommend if you are looking for a central location
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Traveled with family
Liked: Property conditions & facilities
The room was a bit too small but it was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

J Evan

Stayed 4 nights in Jul 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

irina

Love the room breakfast can be better
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Jun 2025

6/10 Okay

Sudharshan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Rohit, Miramar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The real place looks nothing like the photos. Old and dingy. Couch in room was gross with stains.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. We loved the pool and bar.
Stayed 2 nights in Jun 2025

10/10 Excellent

Delilah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay, but...

Check in was very smooth and staff was very helpful. The room was small but comfortable. It was a challenge to find enough available electric outlets for our charging needs. The outlet in the bathroom was connected to the light switch - it was not "hot" when the bathroom light was turned off, so we could not use the nightlight we brought with us. The floor of the shower was slanted toward the drain and got quite slick when wet, resulting in a potential fall hazard (there wa not a rubber bathmat). Breakfast didn't start until 8a, but had quite a variety of items to chose from. Parking is a challenge in the area. Overall, we had a nice stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, more like a bed and breakfast. Staff was nice and helpful, breakfast had some hot options, room was perfect for 4 people. Will come back again
Stayed 2 nights in Jun 2025

8/10 Good

Warren

Liked: Staff & service, property conditions & facilities, room comfort
Old property which is charming. Well maintained, paint looks fresh. Off site parking can be challenging for physically challenged. One handicapped stall on site. Very few for able bodied. Breakfast does not start until 8am.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great, pet friendly hotel that was about a 10-15 minute walk to Duval Street. Staff was super friendly! The pool was lively. Easy to find parking and the bed was comfortable. Would definitely stay here again!!
Stayed 2 nights in Jun 2025

6/10 Okay

Donna

Traveled with group
Liked: Cleanliness, room comfort
This is an older property in the area of Key West consisting of homes built in the 1800's. Therefore, rooms are very small, luckily our room had a mini split A/C plus ceiling fan so I was able to maintain a comfortable temperature in the room. I was disappointed in the breakfast as it wasn't available until 8am and the coffee was terrible. Parking was difficult to find.
Stayed 3 nights in Jun 2025

6/10 Okay

Dana

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel walked us next door because our room had isssues. It was decent but not great.
Stayed 1 night in May 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfect! I love the old Victorian style home. The hotel is well maintained. If I ever get back to Key West, I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Stayed 1 night in Jun 2025