It was overpriced
Had a great deal of charm. Staff were accommodating and helpful. Liked the small continental breakfast, poolside where one could chat with others staying there and the Server there was really friendly and helpful about what to do and where to go. The only negative thing was the walls were quite thing and could hear much of what was going on in the room next door in the middle of the night. (We were poolside bottom floor). Everything else was great!
The shower room is to small.
Property is okay and is in key west shape. It is very old and they are doing there best keeping it up
Quiet and clean but close enough to downtown
Very quiet, great pool, helpful staff.
Very Key Westy and fun place. Staff were friendly
Good location and easy to get around.
Typical old Key West house, quiet and convenient for me.
Beautiful place to stay. Staff are great, and the price was really good compared to everything on the Island.
This place was an okay place to stay. The room showed a fair amount of wear but seemed clean. The gal that served up breakfast in the mornings was super friendly. It was a bit of a walk to the party area but that was fine to be a bit away for us.
I was not able to stay. Orbitz somehow changed the dates I entered when booking and I ended up with a reservation for a date when I was not in the area. Orbitz and the hotel refused to refund my payment.
I liked that it was walkable to Duval street. It was in a quiet neighborhood. The pool was a nice feature too.
The Palms Hotel places you in Key West Historic District, within a leisurely stroll of popular sights such as Duval Street and Ernest Hemingway Home and Museum. This 32-room, 3-star guesthouse has free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 8 AM to 10:30 AM.
The 32 rooms are air-conditioned and have refrigerators and ceiling fans. Guests can expect free WiFi and flat-screen TVs with cable channels. Rooms also include free toiletries.
At The Palms Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You'll find limited parking. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a microwave in a common area, a computer station, and free newspapers.
It was overpriced
Had a great deal of charm. Staff were accommodating and helpful. Liked the small continental breakfast, poolside where one could chat with others staying there and the Server there was really friendly and helpful about what to do and where to go. The only negative thing was the walls were quite thing and could hear much of what was going on in the room next door in the middle of the night. (We were poolside bottom floor). Everything else was great!
Dear Jonathan, The hotel was originally built in the 1800’s, and due to this we are limited on the amount of renovations that can be made. Though, we will go ahead and inform management in regards to the issue at hand. We are glad to hear that you enjoyed our facilities!
The shower room is to small.
Dear MZ, thank you for your feedback. We do apologize for the inconvenience but unfortunately there are many limitations on what we can renovate since we are part of the Historical Society. We hope that you enjoyed the rest of your stay and we hope to see you again!
Property is okay and is in key west shape. It is very old and they are doing there best keeping it up
Quiet and clean but close enough to downtown
Hello John, We are so happy to hear from you, hoping you are doing well, thank you so much for giving us your feedback, it is very helpful to us, and we are truly and really happy that you like and enjoy your staying with us, hoping to see you again, be safe:), thank you again!.
Very quiet, great pool, helpful staff.
Thank You so much Jeanne, we are happy to see your feedback we appreciate and value so much, it is very flattering to us the good comments:), our guests are our top priority and we so thankful to see that you enjoy staying in The Palms Hotel!.
Very Key Westy and fun place. Staff were friendly
Thank You so much Alana, your feedback it very helpful to us, we appreciate your good comments to The Palms Hotel, Hope to see you again.
Good location and easy to get around.
Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)
Typical old Key West house, quiet and convenient for me.
Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay! The property is a Historical House build up at around 1890s. We look forward to seeing you again soon :)
Thank you for staying with us at The Palms Hotel, we appreciate all feedback. Unfortunately because of the lack of space in the old town most of Key West can get very expensive in high season. I hope this doesn't change your mind about coming back to us, we look forward to seeing you again soon :)