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The Palms Hotel

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Palms Hotel

A covered porch with wicker furniture, potted plants, and a sign for the "Office" at the Palm Hotel.
A pink building with a white door, a balcony with a white railing, and a view of a pool area.
A compact kitchen with white cabinets, a microwave, and a small dining area with two wicker chairs.
A hotel with a white facade, multiple balconies, and lush tropical landscaping.
A row of bicycles parked in front of a building with a white balcony and a palm tree.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

A hotel room with two beds, a ceiling fan, an air conditioning unit, a window with curtains, a nightstand with a lamp, and a wall painting.

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

A modern bedroom with a large bed, a sofa, a TV, and a ceiling fan.

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

A white bedroom with a bed, bedside tables, and a painting on the wall.

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

A bedroom with a large bed, a ceiling fan, and a window with curtains.

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

A bedroom with a bed, two bedside tables, a nightstand, a window with blinds, and a door.

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

A spacious attic bedroom with a bed, a sofa, a TV, and a small table.

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

A bedroom with a bed, a television, a mirror, a sink, and a door.

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a bed, a bench, a desk, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a bed, ceiling fan, air conditioning unit, bathroom, and a TV on the wall.

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

A hotel room with two single beds, a ceiling fan, an air conditioning unit, a window with blinds, and a small bedside table with a lamp.

Two Queen Beds Second Floor (Not Pet Friendly)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

A hotel room with two beds, a ceiling fan, a nightstand with lamps, and a small table.

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Key West

The Palms Hotel places you in Old Town Key West, within a leisurely stroll of popular sights such as Duval Street and Ernest Hemingway Home and Museum. This 32-room, 3-star guesthouse has free breakfast and a bar/lounge, along with an outdoor pool.
View more Guest Houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.1 miles
  • Duval Street - 13 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 17 min walk - 0.9 miles
  • Clarence S. Higgs Memorial Beach Park - 17 min walk - 0.9 miles
  • Southernmost Point - 20 min walk - 1.1 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬3 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • Harpoon Harry's Restaurant and Bar
  • ‪Square Grouper Key West - ‬13 min walk

About this property

The Palms Hotel

At The Palms Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Free offsite parking is available if you drive. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a microwave in a common area, a computer station, and a garden.
Guests can expect to find flat-screen TVs with cable channels. Other standard amenities include ceiling fans and free toiletries.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Southwinds Motel
Old Town Key West
  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,370 reviews
$155 nightly
The price is $175
Aug 23 - Aug 24
Total with taxes and fees
Southwinds Motel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 55 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

What can I see within easy reach of The Palms Hotel?

This guesthouse is situated in Old Town Key West within a short 12-minute walk of Duval Street and also 18 minutes on foot from Florida Keys Beaches. You'll also find Ernest Hemingway Home and Museum and South Beach within a short drive.

How much does it cost to stay at The Palms Hotel?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on Sep 8, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Palms Hotel?

Yes, though parking is limited parking.

Does The Palms Hotel include a casino on the premises?

No, The Palms Hotel doesn't have a casino.

Will I find an indoor pool at The Palms Hotel?

No, this guesthouse doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is The Palms Hotel good for couples?

Couples will appreciate amenities like a poolside bar, an outdoor pool, and a free daily breakfast at this guesthouse.

Does The Palms Hotel have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does The Palms Hotel have a restaurant with a breakfast menu?

Yes, The Palms Hotel serves free continental breakfast at Papa Jack's Bar (THU-SAT) each morning.

Will The Palms Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Palms Hotel for a fee of USD 55 per pet, per night.

Does The Palms Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this guesthouse.

How close is the airport from The Palms Hotel?

The closest major airport to The Palms Hotel is Key West Intl. Airport (EYW), which is 3.1 mi away (8 minutes by car).

Can I book a room with a balcony at The Palms Hotel?

No, there aren't any accommodations with balconies at The Palms Hotel.

The Palms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1009 reviews
Rating 8 - Good. 230 out of 1009 reviews
Rating 6 - Okay. 84 out of 1009 reviews
Rating 4 - Poor. 32 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, walking distance to everything, would definitely stay again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, was super cute and comfortable! Would definitely stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very accommodating staff. Very well run hotel.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property was clean, staff were very kind and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Key West!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The pool bar is awesome and they serve a good basic breakfast included. Would recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay room was clean. Beds were comfortable would stay again if in the area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Great location —you can walk to almost everything. Great staff. Very clean rooms. Nice pool and breakfast buffet.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location, Wonderful staff Loved breakfast, pool, bikes Just great place to stay
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were very nice. It’s a little further from Duval than I would’ve liked but not far at all. Cutest hotel ever!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms. Nice breakfast. Friendly staff. The pool was very nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay walk ability to everything! Nice pool area
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place away from the craziness of Duvall street but close enough to walk to!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here… clean, comfortable and friendly. The breakfast was plentiful and delicious. The staff was very helpful and considerate. The hotel is located at the edge of the historical district, but still within walking distance through nice neighborhoods and short Uber rides. We will definitely stay here again when we visit Key West!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was very clean. Saw the staff cleaning constantly. Breakfast was great and had a lot to choose from. Pool was nice and tiki bar opened in the afternoon.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities
Such a quaint & quiet place to stay, very relaxing and off the busy path, yet not too far from the happenings on Duval Street. Would definitely stay at The Palms again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with old fashioned charm! Loved the swing on the front porch the was so peaceful and calm. Wonderful pool and full breakfast around the pool each morning. Staff was very friendly and helpful. Bicycle rental was available at the site, and they were perfect for getting around the downtown area. Will definitely stay here again!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be away from all the hustle and bustle but yet be able to get to Duval in a fifteen minute walk this is the place for you.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in excellent condition. The room was super clean and updated! The staff was very friendly and helpful. Breakfast was out by the pool and had many options. We enjoyed our stay and definitely would stay here again!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Darija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby all tourist spots,easily walkable . Breakfast was good,variety of items available . Did us for what was required on our trip but property needs a bit of an upgrade.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a single night as a couple. Loved our room with a balcony and comfortable outdoor seating. Shower was nice & hot, but a little weak with the water pressure. Quiet stay for a good night’s sleep. Breakfast buffet included was very nice, eggs, bagels, cereal, muffins, yogurt, and more! Very friendly staff. Would love to stay here again!
Stayed 1 night in Apr 2026

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