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Recent guest reviews

It was overpriced

Had a great deal of charm. Staff were accommodating and helpful. Liked the small continental breakfast, poolside where one could chat with others staying there and the Server there was really friendly and helpful about what to do and where to go. The only negative thing was the walls were quite thing and could hear much of what was going on in the room next door in the middle of the night. (We were poolside bottom floor). Everything else was great!

The shower room is to small.

Property is okay and is in key west shape. It is very old and they are doing there best keeping it up

Quiet and clean but close enough to downtown

Very quiet, great pool, helpful staff.

Very Key Westy and fun place. Staff were friendly

Good location and easy to get around.

Typical old Key West house, quiet and convenient for me.

Beautiful place to stay. Staff are great, and the price was really good compared to everything on the Island.

This place was an okay place to stay. The room showed a fair amount of wear but seemed clean. The gal that served up breakfast in the mornings was super friendly. It was a bit of a walk to the party area but that was fine to be a bit away for us.

I was not able to stay. Orbitz somehow changed the dates I entered when booking and I ended up with a reservation for a date when I was not in the area. Orbitz and the hotel refused to refund my payment.

I liked that it was walkable to Duval street. It was in a quiet neighborhood. The pool was a nice feature too.

White St Key West FL

Hotel highlights

  • Walking distance to Duval Street and Ernest Hemingway Home and Museum
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Pool bar

The Palms Hotel places you in Key West Historic District, within a leisurely stroll of popular sights such as Duval Street and Ernest Hemingway Home and Museum. This 32-room, 3-star guesthouse has free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 8 AM to 10:30 AM.


Rooms

The 32 rooms are air-conditioned and have refrigerators and ceiling fans. Guests can expect free WiFi and flat-screen TVs with cable channels. Rooms also include free toiletries.


Property features

At The Palms Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You'll find limited parking. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a microwave in a common area, a computer station, and free newspapers.

Room options

Two Queen Beds Hallway

2 Queen Beds | Sleeps 4

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

2 Double Beds | Sleeps 4

Two Queen Beds Second Floor

2 Queen Beds | Sleeps 4

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for The Palms Hotel

Everyone (19) Couples (6) Family (4)
3
Partner Couples

It was overpriced

By on Apr 30, 2022

Review comment responded on May 3, 2022

Thank you for staying with us at The Palms Hotel, we appreciate all feedback. Unfortunately because of the lack of space in the old town most of Key West can get very expensive in high season. I hope this doesn't change your mind about coming back to us, we look forward to seeing you again soon :)

4
Everyone

Had a great deal of charm. Staff were accommodating and helpful. Liked the small continental breakfast, poolside where one could chat with others staying there and the Server there was really friendly and helpful about what to do and where to go. The only negative thing was the walls were quite thing and could hear much of what was going on in the room next door in the middle of the night. (We were poolside bottom floor). Everything else was great!

By , from Cedar Hills on Jan 1, 2022

Review comment responded on Jan 4, 2022

Dear Jonathan, The hotel was originally built in the 1800’s, and due to this we are limited on the amount of renovations that can be made. Though, we will go ahead and inform management in regards to the issue at hand. We are glad to hear that you enjoyed our facilities!

3
Everyone

The shower room is to small.

By on Dec 23, 2021

Review comment responded on Jan 4, 2022

Dear MZ, thank you for your feedback. We do apologize for the inconvenience but unfortunately there are many limitations on what we can renovate since we are part of the Historical Society. We hope that you enjoyed the rest of your stay and we hope to see you again!

4
Everyone

By , from Taylors on Dec 12, 2021

3
Partner Couples

Property is okay and is in key west shape. It is very old and they are doing there best keeping it up

By on Oct 30, 2021

5
Everyone

Quiet and clean but close enough to downtown

By on Oct 25, 2021

Review comment responded on Oct 25, 2021

Hello John, We are so happy to hear from you, hoping you are doing well, thank you so much for giving us your feedback, it is very helpful to us, and we are truly and really happy that you like and enjoy your staying with us, hoping to see you again, be safe:), thank you again!.

5
Friends

Very quiet, great pool, helpful staff.

By on Oct 16, 2021

Review comment responded on Oct 16, 2021

Thank You so much Jeanne, we are happy to see your feedback we appreciate and value so much, it is very flattering to us the good comments:), our guests are our top priority and we so thankful to see that you enjoy staying in The Palms Hotel!.

5
Family

Very Key Westy and fun place. Staff were friendly

By on Oct 5, 2021

Review comment responded on Oct 7, 2021

Thank You so much Alana, your feedback it very helpful to us, we appreciate your good comments to The Palms Hotel, Hope to see you again.

4
Family

Good location and easy to get around.

By , from Hazel Green on Sep 6, 2021

Review comment responded on Sep 6, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

5
Everyone

Typical old Key West house, quiet and convenient for me.

By , from Beaver Falls on Sep 3, 2021

Review comment responded on Sep 7, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay! The property is a Historical House build up at around 1890s. We look forward to seeing you again soon :)

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