Great location. Beautiful property and friendly staff.
Our absolute favorite resort in Key West! Have stayed there several times and we are never disappointed. Hot tin roof on-site restaurant is fabulous and location cannot be beat
North end of Duval, next to Mallory Square ("Zero" Duval St address). Close to restraunts, bars, shops.BEST customer service on an island that is service oriented. Recommend breakfast at Hot Tin Roof in resort, drinks on Sunset Pier and reservations for dinner at Latitudes on nearby Sunset Key. Check out Mallory Square 2 hours before sunset for local live entertaiment AND sunset.
One of the best hotel experiences I've ever had. Excellent staff, especially David who helped us carry our bags up when we checked in and then got ice for us. Awesome location, very clean and great amenities. This is my new go-to hotel in Key West.
The resort looked beautiful but there was a fairly hard rain and the roof leaked into our room. the lockset on the door was very loose and we had to push it back into the door everytime we closed it or the door would just bounce back open.
We arrived and were greeted with open arms. The staff was great. They immediately upgraded us to a top level ocean view suite which was fantastic and directly in front of sunset pier. Would definitely stay here again. Also ate at Tin Roof which was the best dinner on the trip.
From the moment we entered the resort lobby until the time we left, every staff member we encountered was friendly, accommodating and helpful. We booked a partial ocean view room, but after exploring the property we decided we would like an oceanfront room. The bartender at the pool offered to check on this for us, and without any problem the upgrade was arranged. The room was spacious, and the view of Sunset Pier and the ocean was spectacular. Beautiful sunsets every night, and we were able to enjoy the live music on the pier from our balcony. The resort is located next to Mallory Square and is easy walking distance to Duval Street and all of the shops and restaurants, all well as the shops and restaurants surrounding the marina.
The staff, location, quality of the food are all on point. The only negative we experienced was with the climate control of the room. Even with keeping the "blackout" curtains drawn during the day, we were unable to cool the room to or below 80 degrees (at night) and a constant battle against the humidity. I get its the Keys, summer, surrounded by water etc. but it did make sleeping difficult as you were never not sweating. I know there were some maintenance issues in the room adjoining ours for at least 4-5 days, with the gap at the bottom of the adjoining door greater than 1" I am assuming our room AC unit was trying to cool 2 rooms and never able to keep up.
The air filters in the rooms needed changed it was visibly dirty and allergies kicked in. Also wish the room had a full length mirror.
Great location. Close to all the action on Duval St. Great spot to view the sunset from the pool area. Good service and clean and spacious room.
Staff was extremely friendly and helpful. Great location
Great hotel. Friendly staff, excellent location, and fun pool area.
Fantastic views, very chic and comfortable vibe. The staff was very helpful, and the rooms spacious and relaxing.
Close to entertainment areas beautiful location. Very nice
Great view of the ocean. Right above the pier, perfect viewing location for the sunset. Super comfortable and clean room. Warm staff. Excellent service at the pool lounge. The sunset pier food menu is the absolute best.
Located in Key West Historic District, Ocean Key Resort - A Noble House Resort is next to popular attractions like Duval Street and Mallory Square. This 4-star resort has 100 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 11:30 AM.
Ocean Key Resort - A Noble House Resort's 100 rooms provide balconies, iPod docks, and minibars. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free newspapers, and ceiling fans.
Guests staying at Ocean Key Resort - A Noble House Resort enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Valet parking is available for USD 25 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa resort include a meeting room, express check-out, and free newspapers.
Great location. Beautiful property and friendly staff.
We are sorry to learn of your 2/5 review. Please contact our hotel so that we may discuss your recent stay with us. Thank you
Our absolute favorite resort in Key West! Have stayed there several times and we are never disappointed. Hot tin roof on-site restaurant is fabulous and location cannot be beat
Thank you for staying with us! We appreciate the feedback.
Thank you for staying with us. We appreciate the feedback!
North end of Duval, next to Mallory Square ("Zero" Duval St address). Close to restraunts, bars, shops.BEST customer service on an island that is service oriented. Recommend breakfast at Hot Tin Roof in resort, drinks on Sunset Pier and reservations for dinner at Latitudes on nearby Sunset Key. Check out Mallory Square 2 hours before sunset for local live entertaiment AND sunset.
Thank you for the review. We hope to see you again soon. Best Regards
One of the best hotel experiences I've ever had. Excellent staff, especially David who helped us carry our bags up when we checked in and then got ice for us. Awesome location, very clean and great amenities. This is my new go-to hotel in Key West.
Thanks for staying with us. We appreciate your feedback!
The resort looked beautiful but there was a fairly hard rain and the roof leaked into our room. the lockset on the door was very loose and we had to push it back into the door everytime we closed it or the door would just bounce back open.
Hello and thank you for your review and for choosing to stay with us. We apologize for the leak that occurred during our last heavy rain and can assure you that our Engineering team is taking steps to insure that it is repaired along with the guest room door.
We arrived and were greeted with open arms. The staff was great. They immediately upgraded us to a top level ocean view suite which was fantastic and directly in front of sunset pier. Would definitely stay here again. Also ate at Tin Roof which was the best dinner on the trip.
We are so glad to hear that you enjoyed your time with us! Thank you for your positive feedback! Come back and see us again real soon!!
Thank you for your positive review.
From the moment we entered the resort lobby until the time we left, every staff member we encountered was friendly, accommodating and helpful. We booked a partial ocean view room, but after exploring the property we decided we would like an oceanfront room. The bartender at the pool offered to check on this for us, and without any problem the upgrade was arranged. The room was spacious, and the view of Sunset Pier and the ocean was spectacular. Beautiful sunsets every night, and we were able to enjoy the live music on the pier from our balcony. The resort is located next to Mallory Square and is easy walking distance to Duval Street and all of the shops and restaurants, all well as the shops and restaurants surrounding the marina.
Thank you for your positive feedback. Come back and see us again real soon! Warm Regards,
Thank you for staying with us! We appreciate your feedback.