Holiday Inn Express Hotel & Suites Katy2.5 out of 5.0
Recent guest reviews
Right off I-10 in Katy, TX (Houston) very nice public park less than 1/3 mile away- nice area for a stroll. Close to shopping and restaurants. Wal-Mart nearby as well. Rooms are specious and clean- microwave, fridge and Keurig in rooms. Breakfast is good and staff is very friendly and helpful. Disclaimer- my nephew works for the parent company of Holiday Inn so I took his suggestion to stay here but am receiving NO benefits! My first time at a Holiday Inn in 20 years and they met my expectations.
Booked a corner room for the weekend and the room was cozy and clean. My husband and I really enjoyed the breakfast bar with warm, fresh food. The TV gets plenty of great channels and the bed was fairly comfy. Friendly staff that are very welcoming. The only complaint is a bit more expensive than other hotels in the area, though it might be that most of the average priced rooms were booked solid that weekend.
I went to stay with my husband while he was away with work and it was so nice. I had no problems at all. The hot tub was so cozy and relaxing. Even tho we were at the end of the hall the noise wasn't bad at all. Truly a great stay.
Checked Inn on Wednesday night after I travelled up from Louisiana. Few ants but nothing to worry about. Fell asleep for half an hour and woke up to the place infested.a packet of biscuits I had open was bloody black with ants. Rang Reception from my mobile as the room phone doesn't work room 306. Have me another room then came back to se me in 306 and came out with!!! THERE ONLY ANTS DO YOU REALLY NEED TO MOVE. Unreliable I work all over the world and others places and would not expect this service in some of the third world countries I visit. Shocking. For some reason it will not let me upload videos
I was surprised to hear the neighbors across the hall from my room. They were talking in a normal loud tone and their words carried through their door, across the hallway, through my door to me. This is also on the 1-10 Freeway so you have that noise, also. I was disappointed at the breakfast service as the coffee was empty twice. In 25 minutes I was able to get one cup of coffee because people were running up when she brought out more. I mentioned to the front desk attendant that coffee should never be empty...never.
We stayed there two nights for a quick shopping trip. The hotel seems dated but not bad looking. Rooms are decent size and beds were comfortable, bathroom was clean with little amenities. Only ate breakfast once and it was Ok, (nothing outstanding) pool and jacuzzi were small and crowded. I would stay here if I do not find other higher options and at a decent price. Front desk service was great and staff were attentive.
Seamless Check in. Clean room, lots of pillows, quiet, comfy room, acknowledged by name by front desk staff, pool, fitness area, good parking lot, friendly staff, great breakfast!! My second time to stay here, will stay again!
So we picked this hotel for a conference we were attending in Katy. The facilities were modern, nice and clean, and staff was friendly. The hot breakfast was really great also! But the craziest thing, the bathrooms had NO FANS whatsoever. So when you needed to use the bathroom, there was NOTHING to block usual bathroom noises! I was bunking with 3 other ladies & when they used the bathroom, they had to turn on the sink, for privacy. THEN because there was no fan, the stench would linger, finding its way into the room.... how embarrassing! Also, the 3 ladies told me they were in the hallway, on their way to the room, when they were waiting to get into the room, they heard the neighbor pass gas! I would NOT go back to this hotel for this very reason. When I pass gas in the bathroom, I want it to be in private without the neighbors hearing me, & I surely don't was the smell following me back inside the room to assault my roommates.
MOLDY SMELL! Stayed this past weekend for an event in the area. I checked into 429. By 11:30 pm I could not take the mold smell any longer. My eyes were swollen and itching. There was no hot water to even take a shower. I almost just drove home. I called the front desk and asked if they had another room. I was told not until the morning. I said well I will not make it til morning. I said I will most likely be canceling my reservation for the next night. I was told I could not since it was a non-refundable rate. ( this was not true and even the corp. number I called right after said I would be able to cancel. they lied in order for me to stay) Shortly after they did find me a new room. The room was much better but still had a tiny musty smell. The property overall was clean..... just the room smell was bad. I will never return to this location.
Old rooms, mine both smelled bad. Not the greatest internet. Alot of noise from the highway nearby. Water was always pretty hot. Good front desk help. It was close to where I was working, so I would stay here again mostly because of the location.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Holiday Inn Express Hotel & Suites Katy places you within a 5-minute drive of Forbidden Gardens and within a 10-minute drive of Golf Club at Cinco Ranch. This 88-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. In central Katy, the hotel is also close to Second Baptist Church West Campus.
Start your day off right with a free buffet breakfast.
All of Holiday Inn Express Hotel & Suites Katy's 88 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and minibars. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.
At Holiday Inn Express Hotel & Suites Katy, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 98 reviews