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Country Inn & Suites by Radisson, Katy (Houston West), TX

3.0 out of 5.0

Recent guest reviews

Everyone was nice, we enjoyed being with our family. Having Denny's nearby was a great advantage to us. We will be back when we are in the area. There was complimentary cookies, coffee & tea when we arrived.

The lobby and room is very clean. The Staff is friendly and helpful. the Continental is breakfast good. It is centrally located next to highway for easy access and close to many convenience stores and local shopping. The is our second time to stay at this hotel for a family function.

Super assistance from the front desk especially the manager on duty. We had an issue with FEMA and he took the bull by the horns to address the situation. He did not push the problem on. He was dedicated smoothing out the issue with patience and persistence. I will return to this hotel for a variety of reasons especially because the manager was willing to go above and beyond. dt

I had cold showers every morning I was there. I was not a happy camper. I reported it the first morning. Maintenance was called. I was told that everything was okay. But the next three mornings I had cold showers. It was so hot in the business center in the afternoons while I was trying to work. The staff was extremely nice and helped as much as possible. I would not stay here again. I don't like cold showers.

My Sons Birthday. High Vaulted Ceilings Beautiful Elegant Furniture I though I was in New York or Washington DC , the Kitchen was Modern with stools and all. Convenient to shopping the Bedroom was out of this Workd. The Best Stay ever. Staff was Superb!!

I usually don’t write reviews but I felt I needed to review this hotel to inform people of the lack of organization. Hotel was overbooked and we were never informed prior to arrival of the overbooking, until I called 5 minutes before arrival as a courtesy call to inform them we were arriving. We then had to turn around to go to a lower quality “sister” hotel. My understanding is that if you'll need to be transferred to a different hotel , you should be transferred to a hotel of equal or better quality to compensate for the inconvenience caused not a lower quality hotel. Upon arrival to the “sister” hotel, not to mention way past check in time, we came to find out the room that we would be staying in was not even clean and wouldn’t be for a while. I was informed I would be contacted and compensated by the hotel manager, which I never was until 5 days after when I finally called myself. I book hotels on a daily basis for a major oil and gas company and never have I dealt with such unorganized staff and hotel.

Minimal service, staff not helpful. Hideous, strong smell of cheap cleaning product in hallway. Much confusion about a previously arranged shuttle to a wedding. Staff did not lift a finger to help out, were completely disinterested in fixing the problem. Do not recommend. Very disappointing.

The hotel is ok, but I expected more due to its cost. The breakfeast could be better and have more options. They don't provide shuttle to Energy corridor and other competitors in the are do for the same cost. Also, if you want an early checkin, plan yourself to not to be able to.

My room was clean quiet and comfortable. I came from out of town and was allowed to check in an hour early which was extremely nice after driving 9 hours. Only stayed the one night but would recommend to anyone traveling.

This was a planned stop while crossing Texas on I-10. The staff was friendly and helpful. The room was roomy and had a microwave, fridge and wifi. Hot breakfast was average (not quite like the pictures on the Country Inn website:) but coffee was delicious and plentiful. No complaints. There were children in our hallway and nearby and they could be heard easily. Don't know is the walls are thick enough or soundproofed. Luckily there was no noise at our bedtime. Nice stay. Would stay again.

25218 Market Place Dr Katy TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Katy Mills Mall, Country Inn & Suites by Radisson, Katy (Houston West), TX is within 2 miles (3 km) of Katy Veterans Memorial Museum. This 3-star hotel welcomes guests with 63 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's also near Katy Park and Typhoon Texas.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

Country Inn & Suites by Radisson, Katy (Houston West), TX's 63 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

Built in 2015, the brand new Country Inn & Suites by Radisson, Katy (Houston West), TX offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 199 reviews