The rooms were clean and updated. The on site restaurant had delicious food. What we didn't enjoy was the other guests smoking that smelled up the whole floor.
Poorly maintained, noisy and sad. Will not stay there again.
Northfield Square Mall is a short stroll from Best Western Plus Bourbonnais Hotel & Suites, and other popular attractions like Olivet Nazarene University are within a few miles (5 km). This 104-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
All 104 air-conditioned accommodations feature sitting areas. 46-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
At Best Western Plus Bourbonnais Hotel & Suites, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
The rooms were clean and updated. The on site restaurant had delicious food. What we didn't enjoy was the other guests smoking that smelled up the whole floor.
Poorly maintained, noisy and sad. Will not stay there again.
I apologize if you did not enjoy your stay. We are working on making improvements daily and hope you will give us another try. Thanks.
Thank you for rating us a 5. I am glad you enjoyed your stay and we hope to see you again soon!
I apologize for the smoke smell. We hope you will stay with us again.