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Serene Kandy

Propiedad de 4.0 estrellas
Hotel en un lago con 8 albercas al aire libre y restaurante

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Galería de fotos de Serene Kandy

Terraza o patio
Super Deluxe Double or Twin - Main Wing | 7 habitaciones y ropa de cama de alta calidad
Junior Suite with Jacuzzi - East Wing | 7 habitaciones y ropa de cama de alta calidad
7 habitaciones y ropa de cama de alta calidad
Desayuno continental (USD 10 por persona)

Opiniones

7.8 de 10,
Buena

Servicios principales

  • Bar
  • Alberca
  • Desayuno disponible
  • Servicio a la habitación
  • Aire acondicionado
  • Lavandería

Explora la zona

Map
113, Rajapihilla Mawatha, Kandy
  • Lago Kandy
    ‪5 min a pie‬
  • Templo del Diente de Buda
    ‪12 min a pie‬
  • Palacio Real de Kandy
    ‪15 min a pie‬

Reserva hoy y ahorra en tu próxima estancia

Es así de fácil para los socios de Orbitz Rewards. Regístrate ya, ¡es gratis!

Opciones de habitación

Abrir todas las fotos de Super Deluxe Quadruple with Kitchenette - Main Wing

Super Deluxe Quadruple with Kitchenette - Main Wing | 7 habitaciones y ropa de cama de alta calidad

Super Deluxe Quadruple with Kitchenette - Main Wing

  • 4 personas
  • 2 camas individuales y 1 cama matrimonial

Abrir todas las fotos de Super Deluxe Double or Twin - Main Wing

Super Deluxe Double or Twin - Main Wing | 7 habitaciones y ropa de cama de alta calidad

Super Deluxe Double or Twin - Main Wing

  • 2 personas
  • 1 cama King o 2 camas individuales

Abrir todas las fotos de Super Deluxe Single - Main Wing

Super Deluxe Single - Main Wing | 7 habitaciones y ropa de cama de alta calidad

Super Deluxe Single - Main Wing

  • 1 persona
  • 1 cama matrimonial

Información de la zona

Kandy

En Serene Kandy estarás a unos 10 minutos a pie de Kandy Viewpoint y Monasterio Malwathu Maha Viharaya. Los huéspedes de este hotel de 4 estrellas con 21 habitaciones tienen a su disposición 8 albercas al aire libre, un restaurante y wifi gratis en la habitación.

Qué hay cerca

  • Lago Kandy - A 5 min a pie - 0.5 km
  • Santuario Udawatta Kele - A 8 min a pie - 0.7 km
  • Templo del Diente de Buda - A 12 min a pie - 1.0 km
  • Palacio Real de Kandy - A 15 min a pie - 1.3 km
  • Hospital General de Kandy - A 18 min a pie - 1.6 km

Medios de transporte

  • Estación de tren de Kandy - 8 min en auto
  • Colombo (CMB-A. Internacional Bandaranaike) - 170 min en auto

Restaurantes

  • ‪Hideout Lounge - ‬A 17 min a pie
  • ‪The Empire Café - ‬A 18 min a pie
  • ‪Soul Food - ‬A 16 min a pie
  • ‪Burger King - ‬A 15 min a pie
  • ‪Kandyan Muslim Hotel - ‬A 19 min a pie

Información de la propiedad

Serene Kandy

Hotel en un lago con 8 albercas al aire libre y restaurante
En Serene Kandy disfrutarás de 8 albercas al aire libre, chapoteadero y wifi gratis en las áreas comunes. Además, tendrás estacionamiento gratis, así como traslado desde/hacia el aeropuerto disponible las 24 horas por USD 80 por vehículo, solo ida. El personal de la recepción estará encantado de brindarte ayuda si necesitas almacenamiento seguro de objetos de valor, asistencia turística y para la compra de entradas y resguardo de equipaje. También tendrás terraza y lavandería.
La propiedad cuenta con 8 albercas al aire libre, además de chapoteadero.

Idiomas

Inglés

Propiedades similares

Alberca al aire libre y camastros

Radisson Hotel Kandy

  • Alberca
  • Spa
  • Estacionamiento incluido
  • Wifi gratis
8.8 de 10, Excelente, 449 opiniones
$71 por noche
El precio actual es de $85
2 jun. - 3 jun.
Total con impuestos y cargos incluidos
Radisson Hotel Kandy

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: internet por cable y wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Traslado de ida y vuelta al aeropuerto las 24 horas previa solicitud (con cargo)
  • Estacionamiento gratis en la propiedad

Alimentos y bebidas

  • Desayuno continental disponible todos los días de 06:00 a 10:30 con cargo: USD 10 para adultos y USD 5 para niños
  • 1 bar o lounge
  • 1 restaurante

Actividades

  • 8 albercas al aire libre
  • Chapoteadero

Para familias

  • 8 albercas al aire libre
  • Chapoteadero
  • Habitaciones insonorizadas
  • Lavandería

Servicios generales

  • Caja de seguridad en la recepción
  • Lavandería
  • Periódicos en el lobby
  • Resguardo de equipaje
  • Servicio de recepción con horario limitado

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Servicio de limpieza (diario)

Exteriores

  • A la orilla de un lago
  • Camastros en la alberca
  • En las montañas
  • Terraza

Facilidades para personas con discapacidad

  • Elevador

Más

  • Áreas designadas para fumadores

Amenidades en la habitación

Habitación

  • Ropa de cama de alta calidad

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Jabón
  • Papel de baño
  • Regadera
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo

Entretenimiento

  • TV de pantalla plana de 42 pulgadas con canales satelitales

Alimentos y bebidas

  • Botella de agua gratuita
  • Cafetera y tetera
  • Servicio a la habitación limitado
  • Tetera eléctrica
  • Toallas de papel

Más

  • Aire acondicionado
  • Caja de seguridad
  • Escritorio
  • Habitaciones insonorizadas
  • Los artículos de limpieza son ecológicos
  • Periódicos gratis todos los días
  • Plancha y burro de planchar (previa solicitud)

Políticas

Check-in

Inicio de check-in: 07:00. Fin de check-in 23:30
Check-in fuera del horario establecido sujeto a disponibilidad
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 12:00
Check-out sin contacto

Instrucciones especiales de check-in

La propiedad ofrece servicios de traslado desde el aeropuerto (pueden aplicar cargos). Los huéspedes deberán ponerse en contacto con la propiedad con su información de llegada antes de viajar, utilizando los datos que aparecen en la confirmación de la reservación.
La recepción está abierta todos los días, de 06:00 a 00:00.
La recepción tiene un horario limitado.

Formas de acceso

Servicio de recepción (horario limitado)

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito y efectivo
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, detector de humo, sistema de seguridad y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Otros nombres de la propiedad

Serene Kandy Hotel
Serene Kandy Kandy
Serene Kandy Hotel Kandy

Opiniones de Serene Kandy

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 10 de 33 opiniones
Puntuación de 8, es decir, Bueno. Basada en 13 de 33 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 6 de 33 opiniones
Puntuación de 4, es decir, Malo. Basada en 3 de 33 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 33 opiniones

8.2/10

Limpieza

7.8/10

Servicio y personal

10/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

nerina

Le gustó: Servicio y personal
Se hospedó 3 noches en febrero de 2025

8/10 Bueno

Mads

Se hospedó 5 noches en febrero de 2025

6/10 Aceptable

Ishbel

Viaje familiar
Le gustó: Limpieza

Ridiculously expensive room

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
Se hospedó 2 noches en febrero de 2025

10/10 Excelente

keith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
Se hospedó 1 noche en septiembre de 2024

10/10 Excelente

Ganesh

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Se hospedó 3 noches en septiembre de 2024

10/10 Excelente

Barry

Le gustó: Servicio y personal y condiciones de la propiedad
Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Dylan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Unwelcome, down the road and someone has a key!

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Recommend

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Soeren

Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en enero de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Not a 4 star hotel..very disappointed

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
Se hospedó 2 noches en enero de 2018

8/10 Bueno

Ajit, Colombo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Take Care to avoid injury

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
Se hospedó 2 noches en enero de 2018

10/10 Excelente

Raman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Serene grand

Awesome. Great location. Scenic view. Nice comfy rooms
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Nick, perth

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal

Nice hotel

Charged for beers from mini bar that weren't there to begin with
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Do it

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.
Se hospedó 2 noches en diciembre de 2017

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good stay in Kandy

Attentive staff, good food
Se hospedó 3 noches en noviembre de 2017

6/10 Aceptable

Traveller, USA

Le gustó: Limpieza y servicio y personal

Not as bright as 4 stars, but good for a night

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.
Se hospedó 2 noches en octubre de 2017

8/10 Bueno

Scott, American living in Singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Fairly priced hotel with mountain view of Kandy ci

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.
Se hospedó 2 noches en octubre de 2017

4/10 Malo

Chris

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Dreadful service!!!!

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).

4/10 Malo

Andrew

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Disappointing stay due to overbooking by the hotel

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!

10/10 Excelente

Mette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Skønt hotel !

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.

10/10 Excelente

Kathy, Texas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Recommend for your stay in Kandy

My husband and I thoroughly enjoyed our stay at the Serene Grand Hotel. We had a balcony to the front and each morning the monkeys would come to visit. The bed was comfortable, room was large and clean, and the location was convenient. I would recommend this hotel for your stay in Kandy.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Ranadeep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Amazing hotel. Best location n view

It was an amazing stay at Serene grand. Simply Awesome