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Radisson Hotel Kandy

4.0 star property
VIP Access

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Photo gallery for Radisson Hotel Kandy

Bar (on property)
Restaurant
Reception
Premium bedding, down comforters, memory foam beds, minibar
Suite, Lake View | Premium bedding, down comforters, memory foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Place, Kandy Lake
    ‪2 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪5 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kandy

Radisson Hotel Kandy places you within a mile (2 km) of popular attractions like Temple of the Tooth and Kandyan Art Association & Cultural Centre. This 122-room, 4-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.

What's nearby

  • Kandy Lake - 2 min walk - 0.1 miles
  • Udawatta Kele Sanctuary - 5 min walk - 0.3 miles
  • Wales Park - 8 min walk - 0.5 miles
  • Temple of the Tooth - 10 min walk - 0.6 miles
  • Royal Palace of Kandy - 12 min walk - 0.6 miles

Getting around

  • Kandy Railway Station - 6 min drive
  • Bandaranaike Intl. Airport (CMB) - 160 min drive

Restaurants

  • ‪World Of Spice - ‬19 min walk
  • ‪Balaji Dosai - ‬16 min walk
  • ‪Hela Bojun Hala - ‬12 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Trees Kandy - ‬13 min walk

About this property

Radisson Hotel Kandy

Guests of Radisson Hotel Kandy enjoy a full-service spa, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, free toiletries, and bidets. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Is a free cancellation option available at Radisson Hotel Kandy?

Radisson Hotel Kandy provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Radisson Hotel Kandy?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Radisson Hotel Kandy on Mar 8, 2026 start from 108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Radisson Hotel Kandy?

This hotel in Kandy is within a 10-minute walk of Kandy Lake and Kandy Viewpoint. You'll also find Wales Park and Kandy Clock Tower less than a mile away.

Is parking available on site at Radisson Hotel Kandy?

Yes, self parking is offered for free at the hotel.

Is a spa located at Radisson Hotel Kandy?

There is a full-service spa available for guests to enjoy and services include massages.

Does Radisson Hotel Kandy include a casino on the premises?

No, Radisson Hotel Kandy doesn't have a casino.

Will I find an indoor pool at Radisson Hotel Kandy?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Radisson Hotel Kandy good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Radisson Hotel Kandy have a hot tub?

No, this hotel doesn't have a spa tub.

Does Radisson Hotel Kandy have a restaurant that serves breakfast?

Yes, Radisson Hotel Kandy has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Radisson Hotel Kandy allow pets to stay free of charge?

No, pets and service animals aren't allowed at Radisson Hotel Kandy.

Are there connecting rooms at Radisson Hotel Kandy?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Radisson Hotel Kandy?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 518 reviews
Rating 8 - Good. 182 out of 518 reviews
Rating 6 - Okay. 40 out of 518 reviews
Rating 4 - Poor. 14 out of 518 reviews
Rating 2 - Terrible. 12 out of 518 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

A

Stayed 4 nights in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Most staff were polite and helpful, disappointed with our check-in experience. Felt ignored and didn’t help when we couldn’t connect to the WiFi. Restaurant was good, we ate from the al a carte menu. Plenty of choice at breakfast. Nice clean room, bed and pillows were exceptionally comfortable so good nights sleep. Was a bit out the way, didn’t feel we could walk into town on our own (2 senior ladies).
Stayed 3 nights in Nov 2025

10/10 Excellent

DIANA

Stayed 1 night in Nov 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff and excellent views from room. Staff very friendly too. Highly recommend.
Stayed 2 nights in Nov 2025

8/10 Good

Sherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast. Had lunch & dinner only & was given 15% off. The reception needs people who could converse in English. They were helpful but found it difficult to communicate with them in English
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lake views. Big rooms..air conditioning works well. Buffet breakfast has a great selection and variety.
Stayed 2 nights in Oct 2025

4/10 Poor

Abhijeet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not there and may items were finished always
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great staff are super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jay

Stayed 1 night in Oct 2025

10/10 Excellent

Anuk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and super helpful. The lake view rooms are wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shehani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel situated in a convenient location with all facilities. Pool, gym, spa and wonderful food.
Stayed 1 night in Oct 2025

10/10 Excellent

Premkumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying in this Radison hotel in Kandy. Staffs services are excellent throughout and very attentive. Staffs are very friendly willing to help with a smile. They have variety of food and very tasty. Always staffs are very helpful and polite. We enjoyed the buffet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Udaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close place to visit temple

Pillows and bed can be more sturdy compare to same level hotels
Stayed 1 night in Sep 2025

6/10 Okay

Jagath

Stayed 2 nights in Sep 2025

6/10 Okay

Jagath

Traveled with family

Meh

The place has great potential unfortunately the place doesn’t hit the mark. There is many things lacking - service, cleanliness, attention to detail etc. The bed is uncomfortable gave me a back ache. Think for a night or so it would be fine for guests staying longer than that wouldn’t recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bhavik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the lake, decent food all walkable
Stayed 1 night in Aug 2025

6/10 Okay

Louise

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yogaraja

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice place for a quick stay and comfortable room. Unfortunately the WiFi never worked but the service to fix the TV was exceptional!
Stayed 1 night in Aug 2025

10/10 Excellent

Nipuna

Stayed 1 night in Aug 2025

10/10 Excellent

VIBHUTI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Stayed 3 nights in Aug 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options very good included vegetarian and vegan. Bed was large and supportive. Slept well and very quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are a good standard, rooms perfect, very well cleaned and modern, breakfast was great and good value for money, staff are friendly. The general atmosphere is as you would expect from hotels in this price range. Only negative is the taxes that are added on to the meal prices and drinks bought when we checked out. The prices should be transparent when ordering. This is what I am used to in the UK, but I understand different countries operate differently. It’s on a steep hill but there are Tuk Tuks everywhere and costs about LKR 200 to LKR 500 into town, also Kandy is lively with lots to see and do. Finally though, this hotel I would recommend, it’s excellent and we were very happy there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Lovely food and the location. Very clean. My family I enjoyed the holiday and we will come back again
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient hotel, about a 20 minute walk to The Temple of the Sacred Tooth Relic. Ideal for a quick stay.
Stayed 1 night in Jul 2025

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