Queen's Hotel

3.0 star property
Colonial hotel with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Queen's Hotel

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool
Front of property - evening/night
Exterior
Family Room | 1 bedroom, minibar, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
D S Senanayake Veediya, Kandy
  • Kandy Lake
    ‪1 min walk‬
  • Temple of the Tooth
    ‪4 min walk‬
  • Royal Palace of Kandy
    ‪6 min walk‬

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Room options

Junior Double Room

  • Lake view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

  • Lake view
  • 290 sq ft
  • Sleeps 4
  • 2 King Beds

Superior Twin Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • Lake view
  • 340 sq ft
  • Sleeps 4
  • 2 King Beds

Standard King

  • Lake view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Kandy

Queen's Hotel places you next to Kandy Lake and within a 5-minute walk of Natha Devale. This 91-room, 3-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Kandy Lake - 1 min walk - 0.1 miles
  • Temple of the Tooth - 4 min walk - 0.2 miles
  • Wales Park - 4 min walk - 0.3 miles
  • Royal Palace of Kandy - 6 min walk - 0.4 miles
  • Udawatta Kele Sanctuary - 7 min walk - 0.4 miles

Getting around

  • Kandy Railway Station - 11 min walk
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬4 min walk
  • ‪Salgado Hotel & Bakery - ‬4 min walk
  • ‪The Empire Café - ‬1 min walk
  • ‪Soul Food - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Queen's Hotel

Colonial hotel with 2 restaurants and free valet parking
At Queen's Hotel, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free valet parking, and an airport shuttle (available 24 hours) for USD 75 per room one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have free toiletries and bidets. Balconies, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

Are free cancellation options available at Queen's Hotel?

Queen's Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Queen's Hotel?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Queen's Hotel on May 20, 2025 start from $63.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Queen's Hotel?

This hotel is located in Kandy, just steps from Kandy Lake and Natha Devale, and within a short walk of Temple of the Tooth. You'll also find Wales Park and Kandy Clock Tower less than a mile away.

Is parking available on site at Queen's Hotel?

Yes, valet parking is offered for free at the hotel.

Does Queen's Hotel feature a casino on the premises?

No, Queen's Hotel doesn't have a casino.

Will I find an indoor pool at Queen's Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Queen's Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Queen's Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Queen's Hotel feature a restaurant that includes a breakfast menu?

Yes, Queen's Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Queen's Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Queen's Hotel.

Are there connecting rooms at Queen's Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Queen's Hotel?

Yes, every guestroom at Queen's Hotel comes with a balcony with some featuring lake or city views.

Does Queen's Hotel host weddings?

There are wedding services available at Queen's Hotel if that's in your vacation plans.

Queen's Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 153 reviews
Rating 8 - Good. 62 out of 153 reviews
Rating 6 - Okay. 30 out of 153 reviews
Rating 4 - Poor. 15 out of 153 reviews
Rating 2 - Terrible. 14 out of 153 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rathna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Stayed 11 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
Stayed 3 nights in Nov 2024

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel
Stayed 1 night in Aug 2024

6/10 Okay

dominique, london

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

daljeero

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

2/10 Terrible

Dhanushka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel in Kandy

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022

10/10 Excellent

mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022

4/10 Poor

Alexander

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.
Stayed 1 night in Feb 2020

8/10 Good

Hirammya, Sri Lanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.
Stayed 1 night in Feb 2020

6/10 Okay

Sarah, Faversham

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very tired and in need of an update but somehow charming like it was from another era. Room very noisy but nice pool
Stayed 2 nights in Feb 2020

4/10 Poor

RS, Toronto

Traveled with family
Disliked: Amenities, property conditions & facilities
The location of the the property is the best. Right across from the temple of the tooth relic. Walkable to restaurants and shops. The property needs to be updated. Hot water was hit and miss. The staff need to be more attentive. Breakfast was acceptable. Definitely not worth the price.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
This is a heritage hotel with lots of history and class but unfortunately it's maintenance hasn't kept up with it's reputation. The bathrooms need to be updated. It is otherwise clean and adequate for a night's stay.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty..............................................................................................................................
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Everything very close by. The room was very clean. The decor could do with a refresh but in general everything was good.
Stayed 2 nights in Dec 2019