See all properties

Cinnamon Citadel Kandy

4.0 star property
Hotel in Kandy with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Cinnamon Citadel Kandy

2 restaurants, breakfast, lunch, dinner served; local cuisine
2 restaurants, breakfast, lunch, dinner served; local cuisine
Superior King | Exterior
Superior King River View | Exterior
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000
  • Kandy Lake
    ‪4 min drive‬
  • Temple of the Tooth
    ‪5 min drive‬
  • Royal Palace of Kandy
    ‪5 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Twin River View

Superior Twin River View | Exterior

Superior Twin River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King River View

Deluxe King River View | 1 bedroom, minibar, in-room safe, desk

Deluxe King River View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Garden View

Superior Twin Garden View | 1 bedroom, minibar, in-room safe, desk

Superior Twin Garden View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Garden View

Superior King Garden View | 1 bedroom, minibar, in-room safe, desk

Superior King Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior King River View

Superior King River View | Exterior

Superior King River View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin River View

Balcony

Deluxe Twin River View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King

Shower, free toiletries, hair dryer, towels

Superior King

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | 1 bedroom, minibar, in-room safe, desk

Superior Twin

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Kandy

Cinnamon Citadel Kandy places you within 2 miles (3 km) of Asgiri Maha Viharaya and Commonwealth War Cemetery. This 4-star hotel has 119 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Bahirawakanda Vihara Buddha - 4 min drive - 1.2 miles
  • Kandy Lake - 4 min drive - 1.9 miles
  • Temple of the Tooth - 5 min drive - 2.1 miles
  • National Hospital Kandy - 5 min drive - 2.1 miles
  • Royal Palace of Kandy - 5 min drive - 2.1 miles

Getting around

  • Kandy Railway Station - 15 min drive
  • Bandaranaike Intl. Airport (CMB) - 158 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬6 min drive
  • ‪Salgado Hotel & Bakery - ‬6 min drive
  • ‪Kandyan Muslim Hotel - ‬6 min drive
  • ‪Global Kitchen - ‬6 min drive
  • ‪Cinnamon Citadel Panorama Restaurant - ‬1 min walk

About this property

Cinnamon Citadel Kandy

Hotel in Kandy with 2 restaurants and free valet parking
Cinnamon Citadel Kandy features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for USD 85 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Outdoor pool, sun loungers

Radisson Hotel Kandy

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 450 reviews
$61 nightly
The price is $73
Jun 29 - Jun 30
Total includes taxes and fees
Radisson Hotel Kandy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request
  • Onsite parking available only on request
  • Free secured self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Giri Sikara Lounge
  • Mahaveli Eliya
  • Pool Bar
  • Vel Eliya

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 85 per person
  • Rollaway bed fee: USD 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Cinnamon Citadel
Cinnamon Citadel Hotel
Cinnamon Citadel Hotel Kandy
Cinnamon Citadel Kandy
Cinnamon Kandy
Citadel Kandy
Kandy Cinnamon Citadel
Kandy Citadel
Chaaya Citadel Hotel Kandy
Chaaya Citadel Kandy Hotel Kandy
Kandy Chaaya Citadel Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Kandy
Cinnamon Citadel Kandy Hotel Kandy

Frequently asked questions

Are free cancellation options available at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Cinnamon Citadel Kandy?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Cinnamon Citadel Kandy on Jun 29, 2025 start from $60.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Cinnamon Citadel Kandy?

This hotel is located in Kandy, close to Bahirawakanda Vihara Buddha, Kandy Clock Tower, and Royal Palace of Kandy. You'll also find Kandy Lake and Udawatta Kele Sanctuary within a short drive.

Is parking available on site at Cinnamon Citadel Kandy?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available.

Does Cinnamon Citadel Kandy include a casino on the premises?

No, Cinnamon Citadel Kandy doesn't have a casino.

Will I find an indoor pool at Cinnamon Citadel Kandy?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

Is Cinnamon Citadel Kandy a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Cinnamon Citadel Kandy have a hot tub?

No, but this hotel does have a sauna.

Does Cinnamon Citadel Kandy feature a restaurant that includes a breakfast menu?

Yes, Cinnamon Citadel Kandy has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Cinnamon Citadel Kandy allow pets to stay for free?

No, pets and service animals aren't allowed at Cinnamon Citadel Kandy.

Are there connecting rooms at Cinnamon Citadel Kandy?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Cinnamon Citadel Kandy?

Yes, every guestroom at Cinnamon Citadel Kandy comes with a balcony with some featuring river or garden views.

Cinnamon Citadel Kandy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 317 reviews
Rating 8 - Good. 112 out of 317 reviews
Rating 6 - Okay. 33 out of 317 reviews
Rating 4 - Poor. 9 out of 317 reviews
Rating 2 - Terrible. 7 out of 317 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Margaret

Stayed 2 nights in Feb 2025

10/10 Excellent

Neloufer

Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene spot in Kandy

The hotel was clean and well furnished. We had a balcony room which had fabulous view of the river, a great place for watching nature around you. It was very peaceful. The pool area is good with separate pool for toddlers. This also overlooks the river. The staff were excellent. All polite and helpful which you find a lot in Sri Lanka. The restaurant was buffet style and food good quality. We had an excellent 2 nights in Kandy. Hotel situated short distance from Town centre, uphill. Just a short ride in tuk tuk.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Buffet

One of the best buffets that I've ever had. Very authentic. The pool was nice, and the balcony was a nice surprise as well. The resort sits on the bank of a river so walking is a bit limited. The staff goes above and beyond.
Stayed 1 night in Oct 2024

8/10 Good

Vivek, LosAngeles

Liked: Cleanliness
Overall old but good. Nice stay
Stayed 2 nights in Jan 2025

8/10 Good

Vivek, LosAngeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As
Stayed 1 night in Jan 2025

8/10 Good

tyler, Pleasant Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel & staff
Stayed 2 nights in Dec 2024

8/10 Good

Ramasamy

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad, but could be better

Service, rooms and comfort was spot on. Can do better with food options and quality.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramasamy

Stayed 1 night in Dec 2024

10/10 Excellent

Kolitha

Stayed 1 night in Dec 2024

10/10 Excellent

Jocelyne

Liked: Cleanliness, property conditions & facilities, room comfort

Great Place to Stay…

Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Simren

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a great stay! Comfortable and clean rooms. We loved the buffet breakfast, the hoppers were amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kay

Stayed 1 night in Oct 2024

10/10 Excellent

Francesca

Stayed 1 night in Jun 2024

10/10 Excellent

Hareesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting.
Stayed 1 night in Jun 2024

10/10 Excellent

Vaseharan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Catharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless.
Stayed 4 nights in Apr 2024

10/10 Excellent

Pathmal, Holmdel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to see more vegetarian/vegan options on the dinner buffets. Location is about 15min from Kandy downtown -- depending on traffic this could be even longer. However, if you are looking for quite location this is perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Sudhir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dilip C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property with excellent service
Stayed 2 nights in Dec 2023

8/10 Good

Ravitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

rajadurai noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location Friendly staff, Insipid food

Stayed 2 nights in Oct 2023

8/10 Good

Amika, brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

Hotels

Oceanfront Hotels in Cocoa Beach
REDWOOD HOLLOW Cabana
Cheap Hotels in Chico
Cheap Hotels in Jamestown
Avenra Garden Hotel
Green View Resort - Anuradhapura
Hotels near American University of Antigua
DoubleTree by Hilton Miami - Doral, FL
The Argyle
Hotels in Bernkastel-Kues
Krystal Grand Los Cabos - All inclusive
Eureka Springs Treehouses, Hobbit Caves & Castles
Charming 3-bed Holiday Home at Primrose Valley

Flights

Flights from Sacramento to Bangkok
Flights from Toronto to Málaga
Flights from Binghamton to Nashville
Flights from Dayton to Sacramento
Flights from Boston to Delray Beach
Flights from Erie to Fort Myers
Flights from Houston to Georgetown
Flights from Bozeman to Phoenix
Flights from Charlotte to Erie
Flights from Kansas City to Spokane
Flights from Albany to Maui
Flights from New York (JFK) to Charlotte (CLT)
Flights from San José to Fort Lauderdale

Cars

Car rentals in Orlando
Car rentals in Canton

Packages

Chichen Itza Vacations