Excellent hotel, Nicely appointed rooms, great restaurant. The only opportunity to improve is the flow and water temperature. We had a tub with jets but could not use it because the water temperature was not hot enough and the tub could not even be filled due to low water force. The water was barely warm and uncomfortable for shower.
Lovely hotel with excellent staff. Dinner buffet well priced and with a wide variety of dishes.
New hotel - staff and restaurant not yet equal to the quality of the facility, which is first class. 1st day no hot water in the shower, but once raised, was repaired quickly. Breakfast buffet is OK; dinner buffet was awful - eat elsewhere for lunch and dinner. Staff tries hard, but still in training. Spa was very good.
Located within a mile (2 km) of Kandy Lake, The Golden Crown Hotel is within 2 miles (3 km) of Lakeside Adventist Hospital. This 90-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Balconies or patios, sitting areas, and minibars are other standard amenities.
Built in 2017, the brand new The Golden Crown Hotel features a full-service spa, an outdoor pool, and a gym. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 160 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Excellent hotel, Nicely appointed rooms, great restaurant. The only opportunity to improve is the flow and water temperature. We had a tub with jets but could not use it because the water temperature was not hot enough and the tub could not even be filled due to low water force. The water was barely warm and uncomfortable for shower.
Thank you.. hope to greet you again..
Lovely hotel with excellent staff. Dinner buffet well priced and with a wide variety of dishes.
Dear Cari,Wow! It has really made my day to read your fantastic review - thank you for taking the time to write such kind words. We were delighted to welcome you to The Golden Crown Kandy !Thank You!Warm Regards!
New hotel - staff and restaurant not yet equal to the quality of the facility, which is first class. 1st day no hot water in the shower, but once raised, was repaired quickly. Breakfast buffet is OK; dinner buffet was awful - eat elsewhere for lunch and dinner. Staff tries hard, but still in training. Spa was very good.
Thank you for the review and and we appreciate your comments & suggestions. We work hard to deliver memorable experience for our guests and we are sorry to hear that your expectations were not met. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great experience that so many of our guests have had.
Hi , Thank you for perfect rating.We are looking forward to welcome you back at the Golden Crown Hotel.Thank You!