Name: Wonder House: A Peaceful Desert Oasis With Great Views, Pool & Hot Tub
Rating: 0.0

We have stayed at this property many times. It has really gone down the drain. This time, due to Covid19m, we were informed at check in that there would preferably be no daily maid service, which we found perfect as I had brought disinfecting materials and prefered not to do the disinfection every day. Little did we know that the room was already filthy, with a sticky floor( we were in a suite, so at least no carpet) , food remains on the floor in all corners, hence a happy cockroach i spotted, .When I undertook the wiping of the counters, the one in the bedroom left a pile of dust on my rag. I had planned on wiping clean, not imagining a thick layer of dust. I am allergic to cigarette smoke, but the room reeked of stale tobacco. In front of our room, so outside where staff can clean, there were several cigaret butts, plus a plastic toy between the tiles, which we had seen at our last visit in December, so 6 months earlier! The pool and spa were open with absolutely no mandated physical distancing rule in spite of the mandate It was packed with people partying every late afternoon/evening, so we did not go. Prices have not been adjusted with the absence of free seated breakfast, but we had been told we could go in the room and get pastries, oatmeal and juice. On the second day, I asked about unsweetened ( original, most common) oatmeal and was told they were out. By day 3 there was NOTHING at all.