Quality Inn

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour front desk

Choose dates to view prices

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Jackson

Quality Inn places you within 2 miles (3 km) of R.A. Greene Park and Lions Park. This 52-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Art 634 - 4 min drive - 2.5 miles
  • Michigan Theatre of Jackson - 5 min drive - 2.9 miles
  • JAX 60 - 5 min drive - 2.5 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.6 miles
  • Cascade Falls - 8 min drive - 3.9 miles

Getting around

  • Jackson Station - 9 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn

Hotel in Jackson with free breakfast and a 24-hour front desk
Guests of Quality Inn enjoy free WiFi in public areas, a business center, and a vending machine. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 27-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Frequently asked questions

Is a free cancellation option available at Quality Inn?

Quality Inn provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Quality Inn on Jul 11, 2025 start from $134.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Quality Inn?

This hotel is located in Jackson, close to Art 634, JAX 60, and Michigan Theatre of Jackson. You'll also find Cascade Falls and Keeley Park within a short drive.

Is parking available on site at Quality Inn?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn feature a casino?

No, Quality Inn doesn't have a casino.

Will I find an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does Quality Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn have a restaurant that serves breakfast?

Quality Inn offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn for a fee of USD 25 per pet, per night.

Does Quality Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Quality Inn?

No, there aren't any guestrooms with balconies at Quality Inn.

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 46 out of 801 reviews
Rating 8 - Good. 101 out of 801 reviews
Rating 6 - Okay. 123 out of 801 reviews
Rating 4 - Poor. 195 out of 801 reviews
Rating 2 - Terrible. 336 out of 801 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

2/10 Terrible

Faith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! Someone tried breaking into our room in the middle of the night through the window. We were charged a security deposit which i dont expect to get back. NO breakfast! NO toiletries were provided. The fire alarm was missing and toilet paper was shoved in the hole. The curtains were shredded. The bed felt like it was 15 years old. The shower had mold. The room wasnt cleaned until we checked in so we had to wait. The outlets didnt work. One of the lights was held together with a bungee cord.
Stayed 1 night in Feb 2025

2/10 Terrible

Kayleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very clean

One he’d was broken, yellow stains on the sheets, towels dirty, mold in bathtub, there was an empty toilet roll left instead of fresh, toilet seat not attached to toilet.
Stayed 1 night in Jan 2025

2/10 Terrible

Denise

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst night ever

Terrible experience! Not only was there no front desk associate in the building but I waited over 30 minutes for anyone to show up. Our room was dirty from previous guest. There was no hot water and had to move rooms. Second room was even worse. There was roaches on the bathroom ceiling. The tub was dirty with hair in drain. Will NEVER stay again
Stayed 1 night in Jan 2025

2/10 Terrible

joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The lady at the desk was extremely rude. She told us where to go and not to bother her. I was upset because there was no elevator for us to take our stuff up. Asked for a different room. She cussed and argued with us. We will not ever stay in a quality inn again. There was a tv, no internet. Said deposit was 50.00 went to pay she said oh it's 100.00. she told me to shut up. Just kept arguing. We are elderly and would not listen to what I tried to exc plain.
Stayed 1 night in Jan 2025

2/10 Terrible

Angelo

Stayed 1 night in Jan 2025

2/10 Terrible

Jackie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs some serious attention. Black mold in the bathrooms, nothing between the beds worked, lights, plugs nothing. The TV was all static and fuzz, the remote barely worked, after you had to guess which buttons were what because there was no markings left on them. There was no toilet paper in the bathroom, the bathroom door looked like it had been kicked in more than once. They thought it was somehow acceptable to vacuum outside our door at 4am, oh, and that's after somebody was clearly trying to enter our room after midnight! Thank God my 3 year old had locked the extra locks. Beds are hard as a rock.... literally nothing good to say about my stay. My furnace broke which is the only reason we were forced to stay here
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

This place is no good no.hot water shower broke no heat no tv the ppl were rude and would not give me a refund never will I ever go back there stay away from there
Stayed 3 nights in Jan 2025

4/10 Poor

shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kat

Stayed 1 night in Nov 2024

2/10 Terrible

Caren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

2/10 Terrible

Todd

Stayed 2 nights in Nov 2024

2/10 Terrible

Jamie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty the people were rude bugs cockroaches
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were rude at the desk the place was dirty. I will never go there again
Stayed 1 night in Nov 2024

4/10 Poor

Yumi

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not good service
Stayed 1 night in Nov 2024

2/10 Terrible

Cherylnora

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maegan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth staying at!

Over 40 minutes to check in. Our card wouldnt open the door and gave us a different room. The TV in our room didn't work! Breakfast was terrible as well! I would not recommend staying here.
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zeyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Amalia

Disliked: Property conditions & facilities
The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10 Terrible

Mihaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cups and ice were not available, breakfast was advertised but was not an actual option. I paid for a king bed and the front desk got upset and rolled their eyes when I said I didn’t want the queen room since I had already paid extra for the king. There was construction inside that was loud and messy. No one was at the front desk to check out with in the morning. All around a bad experience unfortunately.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lisa, Mexico

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in terrible shape. One light switch didn't work. There was no smoke detector. There was an ice bucket but no glasses or cups. There was a coffee maker but no coffee, cups, or condiments. Building was not kept up well. There were no tissues in the room. There was no pen or paper or any extras of any kind.
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Business traveler
Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

2/10 Terrible

Rochelle

Stayed 1 night in Sep 2024