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Best Western Richland Inn & Suites

2.5 out of 5.0

Recent guest reviews

Such a nice stay here. The staff is so nice and the room was clean and cozy. The morning breakfast was delicious and many choices. The beds are very comfortable and relaxing and the housekeeping staff does a good job at keeping the place clean inside and out. I didn't use the pool but looked clean and other people looked to be enjoying their time in it. Overall if I had to stay near Jackson I would stay here again..

Very clean and comfortable. Also, everything was handy. We had our little schnauzer and there was a nice grassy spot for her to potty and well lit. There were two large TV's, which was nice, but we were so tired, we didn't even turn the TV on.

I was traveling with my daughter from Florida to Los Angeles and we took a northern route in order to avoid hurricane Harvey and the roads that were flooded and closed in Texas. The accommodations were excellent and the ease of parking the car right in front of the room made it easy for unpacking and packing again. As with most hotels we have issues being able to eat the breakfast which are provided as an amenity. We have gluten and pork allergies. However the fruit was fresh

This particular hotel is a good place when you're just passing through and need a quick place for one night. The room could be better but has plenty of nice aspects. Although there were some obvious migrant workers staying there, they did not pose a problem as some other hotels can. The room was clean and I wasn't afraid to sleep on their sheets and pillows.

Safe clean in tip top shape EXCEPT fridge not working....I had been on the road for several days and really wanted/needed a fridge ...don't like eating out all meals and had to throw away some stuff that didn't get to stay cold..even with ice

If you do not want to stay in Jackson, this is a nice alternative. I was pleasantly pleased with everything. They had a nice pool, they have suites, and I loved the whole separation of the bedroom from the "office" I was able to leave everything when I wanted to watch TV.

Good value for attractive room. Check cleaniness first. Dead cricket & animal feces behind far bed discovered late night on arrival day. Staff was told the next morning just clean the floors but it didnt happen. Finally told manager at check out to see for himself. Just got a nod from him, no words. Nice overall stay otherwise. The kids loved breakfast and the pool.

I reserved this hotel when we were planning our vacation in Gulf Shores, Alabama. It was on a website for a very good price, and I knew it was for just one night, so I figured that it would suffice. First of all, it was extremely hot when we opened our hotel room and it took about two hours to cool it to a decent livable temperature where we were not sweating like we were in a sauna. It wasn't the cleanest place, but there were no sign of bugs, so I was OK with this. The beds were adequate. The breakfast that is provided was unattended when we went down there(7:45am) in the middle of the time for the breakfast (6-9:00am). Almost everything was not stocked, and no one was in sight. I rang the bell at the front desk, and someone appeared shortly and filled up a few things, but mostly they were "out of most everything". Yes they had waffles, but the batter was almost like water and they did not turn out correctly. I say all this to say, if I would've been required to pay one penny more for this room, or had planned to stay any longer, neither would have happened. Very disappointed in this Best Western.

The hotel was clean and appeared to have new paint and some decor. The toilet had a problem and ran all night. Breakfast was poor. The bed, however, was very comfortable and the hotel offered cable tv that actually told you what program was on.

This is a very Safe, secure location,no worries. Upon check in, two very friendly women at the counter. They have a saltwater outdoor pool. This was a first for me. Our two bed suite was awesome and the price was unbeatable. Upon entering the suite you have a small area with a convertable loveseat/sleeper sofa bed, end table, desk with chair and a flat screen TV. Next is the walk thru sink area with a Kurig type coffee maker, microwave and fridge (not the mini and not a large, it's the in-between size). The toilet area and shower/tub are seperated from the bathroom sink by a door. Then the closet and two nice beds with a flat screen TV and chest of drawers and end table. This was great for us since we had two small kids and 8 yr old and a 5 yr old, they loved the sleeper/loveseat, had their own flat screen TV so they could watch cartoons and the 2 adults had a bet to themselves and could watch what they chose to watch, non cartoon channels!! We ordered Pizza delivered right to our room after the kids had a nice swim in the pool. The next morning we enjoyed the free breakfast, make your own waffles, fresh fruit, yogurt, cereal, muffin, etc. It is pet friendly, several people with pets checking in, felt like home, I also have pets but not traveling with us. Everyone was pleasant, even other guests. I would highly recommend this hotel.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 100 reviews