The property is very well kept. The pools are nice. The beach is beautiful. The food us your typical all inclusive. Some days it was cold, but overall it was good.
It was really crowded, more than other hotels around.
Location was good nice beach the pools are ok the food ok not bad but not great it was very busy the week that we where there so it was difficult to find a beach chair or pool chairs unless you got up a 6 am the rooms are decent the only thing I didn’t like was the hot water never got hot and the door for the balcony was really hard to slide ,hair dryer also didn’t work I was our first time in ixtapa so we didn’t know any better !!
Beach, bartenders, view, close to other restaurants,
Nice place with nice pools. Activities by staff were all in spanish so not sure what was going on and the time. Clean rooms, food good.
we stayed there 2 weeks its not a 5 star but rooms where clean they had no probem to give us a water side room staff was nice
Overall we were pleased once we changed rooms for a panoramic view of the ocean. The food was good, the staff was pleasant and it had a great location. Our only suggestion for the hotel is get new beds and pillows.,
Had the old and the new feeling, if that makes sense. Felt comfortable. Staff was helpful, and saw to my needs. Great access to the beach area.
Good
hotel was fine with a great view and friendly people. the maid, [...], was extra special at making my roomfeel comfortable with animals made from linens and extra flowers on her shifts. somestimes the noise level was a bit high and too much.didn't use the resturant, but front desk was nice at answering questions and very good at using english.
Hotel is clean and staff friendly and English spoken here. Do not do all inclusive but eat at local places. Family hotel on weekends but not too crowded
The staff continuously interrupted in the mornings even when we put the sign on the door to not disturb and we came back to the room and the sign was turned around and someone had gone into our room and moved things around. definately do not leave anything in the room you dont want messed with or stolen.
When we arived and were given our room I was shocked to see two beds that weren't much bigger than single beds. I went to the front counter and the lady gave me another room which was very nice and did have double beds. Tipping does help with service however for the most part service was very good. If you wanted strutured activities this was not the place! The young woman at the counter outside by the towels was miserable and never did a thing other than dance around a lot! The other thing that was annoying was that other people we had met all got a coupon for a night at the Hacienda. [...] Overall the stay was very nice. It is incredibly clean both inside and out, the location is supurb right on the ocean which is also very clean. We had nice decorations in our rooms from the cleaning staff - we left tips for them. We mostly stayed at the hotel and went across the street to the market which was fun - most deals were very expensive though. Be careful about buying vanilla as they want $100 pesos which is equivalent to 10.00.
The hotel is ok for the price, a bit crowded and noisy.
Every night there was an event taking place and it was very loud. They did not provide us with a blow dryer, an iron or and ironing board. They only gave us 3 hangers and there was no drawers to put our clothing in. Uncomfortable beds.
bad service, old without remodelations, the only good thing was the location. I will never return that hotel. sorry.
Pleasant!
I went to Ixtapa to be in a friend's wedding; EVERYONE else stayed at the Barcelo, but I decided to save a few bucks by staying at Fontan. This place was not bad at all, don't get me wrong, but it was just ok. I should've ponied up the cash and stayed with my friends! Fontan is a solid choice though; my room was immaculately clean-- every time I stepped foot outside, the cleaning crew swept in and straightened everything up. The rest of the staff was ok, but not super helpful on any front. The food was fair to good. Not much else to say. Overall it was pretty pleasant-- If you want to come stay and pretty much be left alone, this is a good choice.
Fontan Ixtapa Beach Resort - All Inclusive places you within a leisurely stroll of Magic World Aquapark and Ixtapa Golf Course. This 474-room, 3-star property welcomes guests with 2 outdoor pools, 4 restaurants, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. Get your fill of international cuisine for breakfast, lunch, or dinner at Real Palapa, one of 4 onsite restaurants, or enjoy the ocean views at Miramar. At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect to find LCD TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available. Housekeeping is available on request.
Guests staying at Fontan Ixtapa Beach Resort - All Inclusive enjoy access to 2 outdoor pools, a nightclub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a business center, a free kid's club, and free use of bicycles.
The property is very well kept. The pools are nice. The beach is beautiful. The food us your typical all inclusive. Some days it was cold, but overall it was good.
Dear Ms Patricia: We infinitely appreciate the time it took to give us your comments about your vacation experience. We hope to have the pleasure of serving you again.
It was really crowded, more than other hotels around.
Dear guest, first of all, we thank you for the valuable time you take to express your comments, which help us to guide us day by day on the needs We are working on the guidelines requested by the government of the state of Guerrero, perhaps the perception is generated by the spaces possibly We will gladly receive you for your next vacation
Location was good nice beach the pools are ok the food ok not bad but not great it was very busy the week that we where there so it was difficult to find a beach chair or pool chairs unless you got up a 6 am the rooms are decent the only thing I didn’t like was the hot water never got hot and the door for the balcony was really hard to slide ,hair dryer also didn’t work I was our first time in ixtapa so we didn’t know any better !!
Good afternoon dear guest We are glad to know that you have returned safely to your home, we want to thank you for the time it took to write us, for us your opinion is very important as it helps us to know how we are progressing. We are glad to know that your stay was totally pleasant, how nice that you enjoyed the beach and the pool. In the same way we offer you an apology if we cause a moshness during your stay, we have already made it to the maintenance manager and housekeeper manager so that they can take corrective actions immediately. In the gentlest way we want to ask you in what room number you stayed? We have the certainty that your feeling of happiness will be shared with your friends and family, so that, like you, they too can enjoy a rich stay. We invite you to follow us on our official website and social networks and visit our destinations. We will gladly welcome you for the return of your next vacation.
Beach, bartenders, view, close to other restaurants,
Good afternoon Mr. We want to thank you for the time it took to write us, your opinion is very valuable because it helps us to know how we are moving forward. We are happy to know that your stay was pleasant and enjoyed the time. We have the certainty that your feeling of happiness will be shared with your friends and family, so that like you, they also have the opportunity to enjoy a wonderful stay. We will gladly welcome you for your next vacation. Attentively
Nice place with nice pools. Activities by staff were all in spanish so not sure what was going on and the time. Clean rooms, food good.
Dear guest, thanks for your visit. We hope to have you back soon.
we stayed there 2 weeks its not a 5 star but rooms where clean they had no probem to give us a water side room staff was nice
Overall we were pleased once we changed rooms for a panoramic view of the ocean. The food was good, the staff was pleasant and it had a great location. Our only suggestion for the hotel is get new beds and pillows.,
Had the old and the new feeling, if that makes sense. Felt comfortable. Staff was helpful, and saw to my needs. Great access to the beach area.
Good
Estimado sr. Santiago,Gracias por regalarnos sus calificación, la cual es muy importante para nosotros,para así mantenernos altamente competitivos,Nos encantaría que nos regale sus comentarios para así darnos cuenta como disfrutó de sus vacaciones,Será un placer servirles para sus próximas vacaciones aqui en su Hotel Fontan Ixtapa