Emporio Ixtapa - with Optional All Inclusive

3.5 star property

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Photo gallery for Emporio Ixtapa - with Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Interior
Terrace/patio
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪7 min walk‬
  • Place, Magic World Aquatic Park
    ‪7 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(53 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(25 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double or Twin Room

7.6 out of 10
Good
(29 reviews)
  • Mountain view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ixtapa

El Palmar Beach is a short stroll from Emporio Ixtapa - with Optional All Inclusive, and other popular attractions like Marina Ixtapa are within a mile (2 km). This 219-room, 3.5-star resort has a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Magic World Aquapark - 5 min walk - 0.3 miles
  • El Palmar Beach - 7 min walk - 0.4 miles
  • Magic World Aquatic Park - 7 min walk - 0.4 miles
  • Delfiniti - 10 min walk - 0.6 miles
  • Marina Ixtapa - 19 min walk - 1.0 mile

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪The Generals - ‬3 min walk
  • ‪Mini Super y Tacos La Calandria - ‬2 min walk
  • ‪Sr. Taco Grill - ‬2 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬2 min walk

About this property

Emporio Ixtapa - with Optional All Inclusive

Guests of Emporio Ixtapa - with Optional All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 235 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Frequently asked questions

Are there all-inclusive rates at Emporio Ixtapa - with Optional All Inclusive?

Emporio Ixtapa - with Optional All Inclusive has all inclusive rates that come with all meals and onsite activities included.

How much does it cost to stay at Emporio Ixtapa - with Optional All Inclusive?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Emporio Ixtapa - with Optional All Inclusive on May 6, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Emporio Ixtapa - with Optional All Inclusive?

Emporio Ixtapa - with Optional All Inclusive offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Emporio Ixtapa - with Optional All Inclusive?

This resort in Ixtapa is within a 10-minute walk of El Palmar Beach, Magic World Aquapark, and Magic World Aquatic Park. You'll also find Quieta Beach and Linda Beach within a short drive.

Is there parking available at Emporio Ixtapa - with Optional All Inclusive?

Yes, though parking is limited parking.

Is a spa located at Emporio Ixtapa - with Optional All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, body wraps, and Ayurvedic treatments.

Does Emporio Ixtapa - with Optional All Inclusive have a casino at the property?

No, Emporio Ixtapa - with Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Ixtapa - with Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Emporio Ixtapa - with Optional All Inclusive?

There are plenty of amenities for couples at this resort, including a private beach, a beachfront restaurant, and an outdoor pool.

Does Emporio Ixtapa - with Optional All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this resort.

Does Emporio Ixtapa - with Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Ixtapa - with Optional All Inclusive has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Emporio Ixtapa - with Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Ixtapa - with Optional All Inclusive.

Does Emporio Ixtapa - with Optional All Inclusive have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

How close is the airport from Emporio Ixtapa - with Optional All Inclusive?

The closest major airport to Emporio Ixtapa - with Optional All Inclusive is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 11.2 mi away (21 minutes by car).

Are there rooms with balconies at Emporio Ixtapa - with Optional All Inclusive?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean and mountain views.

Does Emporio Ixtapa - with Optional All Inclusive have a wedding venue on site?

There are wedding services available at Emporio Ixtapa - with Optional All Inclusive if that's in your vacation plans.

Emporio Ixtapa - with Optional All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1075 reviews
Rating 8 - Good. 289 out of 1075 reviews
Rating 6 - Okay. 109 out of 1075 reviews
Rating 4 - Poor. 47 out of 1075 reviews
Rating 2 - Terrible. 51 out of 1075 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 14 nights in Jan 2026

10/10 Excellent

Gregory Webb

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at Hotel Emporio many times and it is the superb service and attention by the staff that warrants my return to the hotel. From the bellboys and reception, to the maid service and the restaurant and pool area workers, everybody is always smiling and offering their assistance with anything that I may need or want. This serves to make my vacation stay absolutely wonderful. I particularly enjoy eating a breakfast with a beautiful view of the ocean and eating a fish or seafood dinner on the terrace of the Arrecife restaurant and admiring the starlit sky and relaxing in the tranquility of the evening. Although these highlights were somewhat interrupted, for me and the other guests, by the closure of the main buffet restaurant for two days, the staff was amazing and is to be commended in their flexibility and resilience in dealing with the uncomfortable and inconvenient situation of the restaurant painting.
Stayed 7 nights in Jan 2026

6/10 Okay

Doug

Traveled with partner
Room was decent. We opted out of the breakfast as it was crazy expensive and there really good restaurants much cheaper across the street. Even with the discount the drinks poolside were expensive. Hotel caters to a local clientele.
Stayed 6 nights in Jan 2026

10/10 Excellent

Karon Bernice

Stayed 14 nights in Jan 2026

8/10 Good

Keith

Stayed 3 nights in Jan 2026

10/10 Excellent

Reyna Maria Martinez

The staff was very helpful and polite. Food was good, the hotel it’s old but well maintained. It’s gid
Stayed 3 nights in Jan 2026

8/10 Good

Sherri

Liked: Cleanliness, staff & service
Clean room. Grt wait staff, maintenance pronto, not too large hotel. Reception don't speak much English. Entertainment is Spanish
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Stayed 2 nights in Jan 2026

10/10 Excellent

Cristina Porras

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The other reviews are accurate. This has been some of the most attentive and friendly service we ever received. A great value for the money. This is an older property and it shows. It is very clean but outdated. The food and drinks were good for what we paid. If you’re looking for excellent service for a good price, this is the way to go. Definitely not luxurious or prime food and drink but a great time and value.
Stayed 3 nights in Jan 2026

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the place was nice right to the ocean
Stayed 4 nights in Dec 2025

8/10 Good

ANNY JACQUELINE SOLORZANO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the Staff were the best since the beginning of the stay: very kind, attentive and respectful. Room also very clean, amenities were great. Food delicious too! I’m not giving 5 stars just because I think the amount of rooms of the hotel is not equivalent to the amenities. Even though I didn't feel crowded and the only place I felt it was in the elevator. I think ratio it’s crazy!
Stayed 7 nights in Jan 2026

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
There were some cockroaches on the room
Stayed 2 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice place would stay again
Stayed 2 nights in Jan 2026

6/10 Okay

Shelly

Traveled with partner
Disliked: Amenities, property conditions & facilities
We liked most of the staff…but… Our room was old, worn out. The whole interior needs an upgrade…public spaces as well: elevators, etc. Recreational facilities like an enormous basketball court was never used and could be changed into pickleball courts, for example, which are in high demand in the hotel next door. Missed potential. Our biggest complaint is the NOISE!! Music never ends poolside, families book private parties that overtake the place with people and excessively LOUD music that doesn’t end until midnight. The place lacks sophistication. Food is not memorable, is just OK. And, if you want to eat between 11:30-1:00 you can’t. Birds flying in restaurant, eating the scraps of food. Lounge chairs by pool and on the beach crowded together. We would not stay here again.
Stayed 6 nights in Jan 2026

8/10 Good

Brian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We don't know spanish but all the staff were very friendly and we were able to communicate. We enjoyed our stay!
Stayed 12 nights in Jan 2026

6/10 Okay

Daren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was good, but very disappointed in the noise every evening. From 9 to 11 and last night was till 3 in the morning, loud music people yelling and screaming.
Stayed 6 nights in Jan 2026

8/10 Good

Amber

Traveled with partner
Loved the location of this hotel. Close to area restaurants. Pool area waa nice. Staff was helpful and nice as well.
View out our room window.
Pool time!
Stayed 4 nights in Jan 2026

6/10 Okay

Calvin, Outlook

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The water in the sink was hot. The water in the shower on the other hand was no where near hot. Had a cold shower everyday. The weather was fantastic. Hot everyday, lots of shops and restaurants to go to right across tge street from our resort.
Stayed 14 nights in Jan 2026

10/10 Excellent

Craig Alan

Liked: Cleanliness, property conditions & facilities
Excellent help as we arrived and throughout our stay. Excellent maid service. Very friendly staff. Love staying here
Stayed 7 nights in Jan 2026

6/10 Okay

Eleazar

Liked: Cleanliness
Stayed 4 nights in Jan 2026

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room we very clean. The reception staff were not very friendly or helpful. The one thing that stood out most was the staff, excluding reception staff. They were helpful, happy, kind, always going the extra to make you feel welcome. From the cleaning staff, to bar tenders to servers I can not praise them enough. Maybe giving the reception staff the same training would improve the first impression…
Stayed 6 nights in Jan 2026

8/10 Good

Kelly

Stayed 5 nights in Jan 2026

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, amenities
The staff was excellent, however if it's the hotel's goal to increase English speaking people as patrons, a few more staff should be taught English. The building isn't insulated very well so noise travels easily but for the most part we had a good experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean room and excellent room service. Nice pool and good location for restaurants and shopping
Stayed 6 nights in Jan 2026

6/10 Okay

Duygu

Liked: Staff & service, amenities
The hotel was outdated and smelled like mold in both the building and room. While the towels were clean, they also didn’t smell pleasant, but this became tolerable. The location was great, and the pool was beautiful. However, someone overdrank and vomited near the pool, which we fortunately noticed and left immediately.
Stayed 2 nights in Jan 2026

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