Emporio Ixtapa

3.5 star property
On private beach with outdoor pool, near Marina Ixtapa

Choose dates to view prices

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Exterior
Daily buffet breakfast (MXN 370 per person)
Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪5 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Place, Linda Beach
    ‪9 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

Double Room Superior with Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 4

Room Superior with Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3

Suite Junior

  • 505 sq ft
  • Sleeps 3

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(37 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(16 reviews)
  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Double Suite Junior

  • 505 sq ft
  • Sleeps 4

Superior Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room Standard

  • 269 sq ft
  • Sleeps 4

Standard Double or Twin Room

7.8 out of 10
Good
(26 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(19 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe with Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 4

Room Deluxe with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sea view
  • Sleeps 3

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About the neighborhood

Ixtapa

El Palmar Beach is a short stroll from Emporio Ixtapa, and other popular attractions like Marina Ixtapa are within a mile (2 km). This 219-room resort has a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • El Palmar Beach - 5 min walk - 0.3 miles
  • Marina Ixtapa - 19 min walk - 1.0 mile
  • Marina Ixtapa Golf Club - 2 min drive - 1.0 mile
  • Linda Beach - 9 min drive - 4.2 miles
  • La Ropa Beach - 12 min drive - 6.8 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪Sr. Taco Grill - ‬2 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬2 min walk
  • ‪Tacos El mentiritas - ‬3 min walk
  • ‪El Calabozo - ‬3 min walk

About this property

Emporio Ixtapa

On private beach with outdoor pool, near Marina Ixtapa
Guests of Emporio Ixtapa have access to a private beach, a full-service spa, and an outdoor pool. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 370 for adults and MXN 185 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 370 for adults and MXN 185 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Frequently asked questions

Are there all-inclusive rates at Emporio Ixtapa?

Emporio Ixtapa has all inclusive rates that come with all meals and onsite activities included.

How much does it cost to stay at Emporio Ixtapa?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Emporio Ixtapa on Oct 5, 2025 start from $93.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Emporio Ixtapa?

Emporio Ixtapa offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Emporio Ixtapa?

This resort in Ixtapa is within a 10-minute walk of El Palmar Beach, Magic World Aquapark, and Magic World Aquatic Park. You'll also find Zihuatanejo Bay and Linda Beach within a short drive.

Is parking available on site at Emporio Ixtapa?

Yes, though parking is limited.

Is a spa located at Emporio Ixtapa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, aromatherapy, and Ayurvedic treatments.

Does Emporio Ixtapa have a casino at the property?

No, Emporio Ixtapa doesn't have a casino.

Is there an indoor pool at Emporio Ixtapa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Emporio Ixtapa?

There are plenty of amenities for couples at this resort, including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Emporio Ixtapa?

Yes, guests can enjoy a spa tub at this resort.

Does Emporio Ixtapa have a restaurant that serves breakfast?

Yes, Emporio Ixtapa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Emporio Ixtapa allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Ixtapa.

Does Emporio Ixtapa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Emporio Ixtapa?

The closest major airport to Emporio Ixtapa is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 11.2 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Emporio Ixtapa?

No, there aren't any guestrooms with balconies at Emporio Ixtapa.

Does Emporio Ixtapa have a wedding venue on site?

There are wedding services available at Emporio Ixtapa if that's in your vacation plans.

Emporio Ixtapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Stayed 6 nights in Jun 2025

6/10 Okay

Aurora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel with walking amenities. Beachfront, great pool, food was incredible for the price,live music,courteous staff. I disliked the pool hours 9pm is a bit early especially with the heat. I would definitely stay here again overall.
Room view
Stayed 2 nights in May 2025

6/10 Okay

Juan, Hemet

Traveled with family
Liked: Staff & service
Loved the staff Need to update rooms and furniture
Stayed 1 night in Jun 2025

10/10 Excellent

MARIA

Stayed 3 nights in Jun 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and enjoyed all the amenities the property had to offer! The staff and service were also excellent.
Stayed 5 nights in May 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast buffet. I did not care for the very loud music in the late afternoon.
Stayed 2 nights in May 2025

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I like pretty much everything about this place, nice and clean with the stuff going the extra mile trying to help me, the one thing that I encounter was that out of the two elevators only one of them was working and sometimes it would take longer or it would get full quickly, other than that I would definitely stay there again…
Stayed 1 night in May 2025

8/10 Good

JORGE

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
So hotel needs renovations at least from flor 5 to 1 rooms are old...
Stayed 1 night in May 2025

6/10 Okay

Ashley

Traveled with family and small children
Liked: Cleanliness
Music was not that good
Stayed 3 nights in May 2025

6/10 Okay

Agustin

Liked: Staff & service
Too much people elevator takes long time to get.
Stayed 14 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time that I return to Ixtapa. The personnel at this hotel are top notch and always make me feel at home. Their pleasant attitude and helpful service are the reason that i always return to the Hotel Emporio. I, also, like the location because it is right across the street from good shopping and many restaurants. The bus / combi stop in front of the hotel makes it easy to visit the market and other places in the town of Zihuatanejo. The Palmar Beach in front of the hotel is beautiful and fantastic for walking and sunsets. I really like this property and always feel relaxed and refreshed when I visit.
Stayed 7 nights in Apr 2025

8/10 Good

Oscar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marcelo

Liked: Staff & service, amenities
A very friendly and family oriented hotel.Well located. Allowed for a late check out. Washroom need to be updated. 2 restaurants offering same type of food but one has more which always has a large lineup. Both offer buffet.
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y
Stayed 1 night in May 2025

6/10 Okay

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Staff was friendly. However, Language barrier is a problem if you don’t speak Spanish. Nothing was translated in English, which was frustrating. Adult pool was filled with young children and pool toys, even sitting at the swim up bar. Likely will not return.
Stayed 7 nights in Apr 2025

6/10 Okay

Jacqueline L

Liked: Cleanliness
Stayed 7 nights in Apr 2025

4/10 Poor

Brenda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
La Limpieza es terrible, el staff todos tienen muy mala atencion, un aroma horrible las albercas no Estan limpias esta mejor el lobby Que Los cuartos uno sale con aroma a alzado.
Stayed 3 nights in Apr 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good,except the swimming pool was so dirty they needed to wash it
Stayed 5 nights in Apr 2025

2/10 Terrible

Francisco, Pico Rivera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me decepcionó mucho esta estancia. El jacuzzi estuvo roto durante toda nuestra estancia y cada vez que preguntábamos por él, los trabajadores nos decían que iban a preguntar, pero nunca nos decían nada. También se armó una pelea y mi madre casi fue golpeada por uno de los hombres, y los trabajadores no hicieron nada para detenerla. El socorrista fue el único que intentó detener la pelea. Las señoras de la limpieza fueron buenas. Las señoras de las toallas también intentaron cobrarnos por dejar cosas en las toallas, algo de lo que no nos informaron al principio. Además, todas las noches el hotel ponía música muy alta hasta muy tarde, aproximadamente a las 00:00. Me pareció una gran falta de consideración; lo entendería si fuera para eventos especiales, pero era así todas las noches. Además, la plomería no funcionaba a las 6:00 y tuvimos que llamar a la plomería. Teníamos hormigas en la habitación.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bertha, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend ! The room was clean and spacious .The food was delicious. The staff was very friendly.The location was perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

ed

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Irma

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Xochitl

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Cord

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great pool and very attentive staff. Located across the street from shopping snd dining oprions. The beach is very nice. The breakfast buffet was okay, but the same everyday. I will stay here again.
Stayed 3 nights in Apr 2025

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