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Emporio Ixtapa

3.5 star property
On private beach with outdoor pool, near Marina Ixtapa

Choose dates to view prices

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast (MXN 370 per person)
Superior Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪5 min walk‬
  • Place, Delfiniti
    ‪9 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(38 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.2 out of 10
Very good
(17 reviews)
  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(23 reviews)
  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double or Twin Room

7.8 out of 10
Good
(27 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ixtapa

El Palmar Beach is a short stroll from Emporio Ixtapa, and other popular attractions like Marina Ixtapa are within a mile (2 km). This 219-room resort has a private beach, a full-service spa, and 2 restaurants.
View more Resorts in IxtapaOpens in a new window

What's nearby

  • El Palmar Beach - 5 min walk - 0.3 miles
  • Magic World Aquapark - 5 min walk - 0.3 miles
  • Magic World Aquatic Park - 7 min walk - 0.4 miles
  • Delfiniti - 9 min walk - 0.5 miles
  • Marina Ixtapa - 19 min walk - 1.0 mile

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪Mini Super y Tacos La Calandria - ‬2 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬2 min walk
  • ‪Tacos El mentiritas - ‬3 min walk
  • ‪ATA Sushi Bar Ixtapa - ‬1 min walk

About this property

Emporio Ixtapa

On private beach with outdoor pool, near Marina Ixtapa
Guests of Emporio Ixtapa have access to a private beach, a full-service spa, and an outdoor pool. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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8.6 out of 10, Excellent, 1,573 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 370 for adults and MXN 185 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 370 for adults and MXN 185 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Frequently asked questions

Are there all-inclusive rates at Emporio Ixtapa?

Emporio Ixtapa has all inclusive rates that come with all meals and onsite activities included.

Are free cancellation options available at Emporio Ixtapa?

Emporio Ixtapa offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Emporio Ixtapa?

This resort in Ixtapa is within a 10-minute walk of El Palmar Beach, Magic World Aquapark, and Magic World Aquatic Park. You'll also find Zihuatanejo Bay and Marina Ixtapa within a short drive.

Is there parking available at Emporio Ixtapa?

Yes, though parking is limited.

Is a spa located at Emporio Ixtapa?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, reflexology, and body wraps.

Does Emporio Ixtapa have a casino at the property?

No, Emporio Ixtapa doesn't have a casino.

Is there an indoor pool at Emporio Ixtapa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Emporio Ixtapa?

There are plenty of amenities for couples at this resort, including a private beach, an outdoor pool, and a poolside bar.

Does Emporio Ixtapa have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Emporio Ixtapa have a restaurant that serves breakfast?

Yes, Emporio Ixtapa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Emporio Ixtapa allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Ixtapa.

Are there connecting rooms at Emporio Ixtapa?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Emporio Ixtapa?

The closest major airport to Emporio Ixtapa is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 11.2 mi away (22 minutes by car).

Can I book a room with a balcony at Emporio Ixtapa?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or mountain views.

Does Emporio Ixtapa have a wedding venue on site?

There are wedding services available at Emporio Ixtapa if that's in your vacation plans.

Emporio Ixtapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Roberto

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Aug 2025

8/10 Good

Maria del Pilar Silva

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Mario, Oakland

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
Emporio Ixtapa is like that relative you love to visit—but hope they’ve updated their furniture since the ‘90s. The town itself is charming, full of national vacationers enjoying the beach vibes, but the property feels a bit… vintage. Check-in was slow because our reservation didn’t include the overpriced buffet, and by the time we got to the ‘fancier’ restaurant, it had already closed. That left us with Chinese buffet night—because nothing says beach getaway like fried rice and sweet-and-sour mystery. We were a party of five (including two minors), and while the staff did their best, the overall experience felt like paying champagne prices for a soda in a can. It made us want to come back to this little-known gem of a town, but next time we’ll be checking into a place with better value and fewer throwback vibes.
Stayed 1 night in Jul 2025

10/10 Excellent

Naira

Stayed 1 night in Aug 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Rally quiet and safe
Stayed 5 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The pool areas are very clean and the pool bar was my favorite thing about the hotel. The beach area could have some more lounges or a variety of lounges and hammocks.
Stayed 2 nights in Jul 2025

4/10 Poor

Rudy

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Hiromi, ATLANTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Gladys

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Liulfo

Traveled with family
Liked: Cleanliness, staff & service, amenities
beach its the best and cervices'
Stayed 2 nights in Jul 2025

4/10 Poor

Kelly

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have only 1 restaurant is not enough for all the people, food was not tasty same everyday !!! Presentation on food is horrible The worse snack area !!!! every day the same hotdogs and plain hamburgers Location is great unfortunately the food is making this hotel cheap and unpleasant 🙄 I’m never coming back to this hotel disappointed about this property
Stayed 5 nights in Jul 2025

8/10 Good

OSBALDO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
its a family place to stay rooms are ok and nothing special. a lil out dated but for the price its good. we only got breakfast with our stay and there was only one different dish everyday, other than that everything else is the same every day. theres many walking restaurants close by. they have nice kids pools with slides that was fun for them but pools need to be cleaned better cause water looks dirty and ur swim gear will smell bad. they have entertainment every day starting around 9pm which was fun. Would i stay here again...... just adults i dont think so, with kids maaaaaybeee.
Stayed 7 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The swimming pool is too sallow 3 feet, and too warm, everything else was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel

Stayed 6 nights in Jun 2025

6/10 Okay

Aurora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel with walking amenities. Beachfront, great pool, food was incredible for the price,live music,courteous staff. I disliked the pool hours 9pm is a bit early especially with the heat. I would definitely stay here again overall.
Room view
Stayed 2 nights in May 2025

6/10 Okay

Juan, Hemet

Traveled with family
Liked: Staff & service
Loved the staff Need to update rooms and furniture
Stayed 1 night in Jun 2025

10/10 Excellent

MARIA

Stayed 3 nights in Jun 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and enjoyed all the amenities the property had to offer! The staff and service were also excellent.
Stayed 5 nights in May 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast buffet. I did not care for the very loud music in the late afternoon.
Stayed 2 nights in May 2025

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I like pretty much everything about this place, nice and clean with the stuff going the extra mile trying to help me, the one thing that I encounter was that out of the two elevators only one of them was working and sometimes it would take longer or it would get full quickly, other than that I would definitely stay there again…
Stayed 1 night in May 2025

8/10 Good

JORGE

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
So hotel needs renovations at least from flor 5 to 1 rooms are old...
Stayed 1 night in May 2025

6/10 Okay

Ashley

Traveled with family and small children
Liked: Cleanliness
Music was not that good
Stayed 3 nights in May 2025

6/10 Okay

Agustin

Liked: Staff & service
Too much people elevator takes long time to get.
Stayed 14 nights in Apr 2025

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