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Recent guest reviews

Nosotros estuvimos muy contentos, a los niños les encantó! Limpio y el staff muy amable.

It was all a really good experience the staff was excellent. The food,rooms,parking,area,service it was all a good experience and a great time that my family had thank you sooo much guys

Excellent place to stay. Very safe! Good food, great staff!

we are very enjoy this hotel the service and installations are great.

Has a lot of local guests Friday thru Monday. Looks like remodeling was taking place??

We chose the resort partly for the fitness facilities and classes. We really enjoyed the native style of the eco Gym and variety of classes! Staff was amazing, food was good, resort was clean. It is true that you shouldn’t come if you can’t do stairs! Our only disappointment was how hard the beds were.

Grounds and property could be kept up better. Like needed painting,birds eating leftover food in the buffet restaurant. There was a table at the entrance to the sleeping rooms, there were dirty drink glasses piling up for 4 days before anyone cleaned them up. Staff was friendly,pool was nice. Lots of kids. Many activities during the day.

We had a great time at the hotel. The view was gorgeous. The staff was awesome. Everyone was so nice, attentive and very professional. Only complaint I had was that there were a lot of flies, but nothing you can really do about it. Food was decent. Would recommend.

Food average every day same thing in all three buffets. Beware of the guy on the beach trying to sell you fishing trip!!!

Everything was perfect The only complaint I have is the room was not ready We arrived around 5:30 very tired & all I wanted to do was go rest Took about 2 hours to give us our room

Gorgeous sunsets from balcony, comfortable beds, Food not very good except omelet bar. Pool staff great.

My family of 4 stayed here last Spring Break (ages 6,7) here is a breakdown of hotel... we are from Los Angeles, travel quite a bit and are not that picky of people however we do like to be comfortable and stay places that are clean with friendly service, Hotel: A bit outdated however it is always clean, the rooms are spacious and if you have an ocean view it's beautiful and the sunsets are amazing especially if you're relaxing on your balcony. Rooms: Clean, beds comfortable and maid service impeccable, don't forget to tip Food: Typical AI, always fresh fruit, omelets, etc. at buffet, they have various theme nights which were pretty good and the a la carte restaurants are great especially The Oyster Bar, great food, service and views!! Drinks: Again, typical of AI but tasty and strong the service for both food and drinks is fantastic Beach: if you're a beach person, this hotel isn't for you. There is a beach right in front of the hotel however it's small and not that great. Walk next door to Club Med and use their beach, everyone does it. Ixtapa Island: A must see!! beautiful water, great snorkeling and inexpensive yet delicious food on island Entertainment: Pretty good, it was enough to keep us entertained and they did a great job Pools: the towel game is in effect but we always found a spot, there are several pools to choose from as well as the water park for the little ones, Always clean and very lively Kids Club: My kids went one day and had a blast, the staff is wonderful and we all felt safe. Tipping: Yes, it's all inclusive however remember the staff members bust their tail off for you 50 times more than anyone in the States usually does, so tipping here and there goes a long way and they deserve it, they're all so wonderful and always friendly!! The manager at this hotel is very kind, personable and keeps his staff in line they're all doing a great job! Enjoy

Great accommodations. Hotel and grounds are very clean and well kept up. Great children's play pool on site. Hotel is a short distance from the marina where you can get a boat to Ixtapa Island. Food was great. There are 7 restaurants on site and if you desire another you can also utilize the Azul Grand which is next door. This resort is on the side of a hill so there are a lot of stairs and incline walking. They do have elevators, sometimes out of the way to get to them though.The resort is not in the hotel zone so you have to take a taxi or the bus back to Ixtapa or Zihuatanejo. We would return to this resort in the future. We truly enjoyed ourselves.

Lovely hotel and the food was delish! Great staff!!!! Very relaxing!!!

Good service. Friendly staff. Good food. Nice vew. Not a Good sea son to go

This hotel is very family friendly and is a bunch of fun

The staff was great! Everything that was included in the package was more then worth the price. Had an amazing room and beautiful view. The food choices were ok.

We had a great time at Azul, Ixtapa. The hotel was in a quiet location, taxi ride into Ixtapa. There was a bike path right outside the door for exercise. We stayed at the Azul which is more for families but we went to the Grand for a spa day and really loved the spa and fitness center there. Hotel was nice, food was average but the service was exceptional! Tap beer so we just went to the store to buy canned beer if that is important to you. The drinks were good, it was hot! Beach avaerage but we went to a small island just off the beach (40P ride) and it was great. Snorkel on one side and beautiful beach on the other. We had a great time and great weather so would probably go back.

Paseo Punta Ixtapa Lote 2 Ixtapa GRO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Azul Ixtapa Beach Resort and Convention Center - All Inclusive places you within a 10-minute stroll of popular attractions such as Quieta Beach and Linda Beach. This 400-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

There are multiple options for onsite dining with 5 restaurants, including Costa Azul, which specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

All 400 air-conditioned rooms provide balconies, coffee makers, and safes. Guests can expect WiFi and 50-inch TVs. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

Guests of Azul Ixtapa Beach Resort and Convention Center - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a conference center.

Room options

Deluxe Room, Sea View

1 King Bed | Sleeps 1

Deluxe Room, Balcony, Sea View

2 Queen Beds | Sleeps 4

Deluxe Room, Sea View

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Everyone (11) Business (1) Couples (5) Family (7) Friends (3)
5
Family Family with small children

Nosotros estuvimos muy contentos, a los niños les encantó! Limpio y el staff muy amable.

By on Apr 10, 2022

Review comment responded on Apr 11, 2022

Buenos días Estimada Elizabeth, muchas gracias por su visita y tiempo que dedicó en compartirnos su comentario y evaluación, será un placer recibirles y atenderles nuevamente en esta su casa. Cordialmente Departamento de Calidad

4
Family

It was all a really good experience the staff was excellent. The food,rooms,parking,area,service it was all a good experience and a great time that my family had thank you sooo much guys

By on May 16, 2021

Review comment responded on May 17, 2021

Dear Client: Thank you for having taken your time to provide us with your comments about the service during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope to see you again in a near future. Cordially Quality Deparment

1
Everyone

By on Jan 12, 2021

Review comment responded on Jan 22, 2021

Buenos días; muchas gracias por tomarse el tiempo en compartirnos su valoración, si tiene algo adicional que comentar podría mandarnos un correo a Calidad@azulixtapa.com.mx, estaremos complacidos de atenderle como usted se merece, los esperamos nuevamente en esta su casa, saludos cordiales. Atte. Departamento de Calidad.

5
Everyone

By on Nov 2, 2020

Review comment responded on Nov 2, 2020

Buenas tardes, muchas gracias por su visita y valoración, esperamos poder contar con su preferencia nuevamente en esta su casa, reciba un cordial saludo.

5
Family Friends

Excellent place to stay. Very safe! Good food, great staff!

By on Apr 5, 2019

Review comment responded on Apr 5, 2019

Thank you for your comments. Best regards!

5

great azul

Everyone

we are very enjoy this hotel the service and installations are great.

By , from IL on Sep 5, 2018

Review comment responded on Sep 11, 2018

Dear Carlos; Thank you for visit us and I hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

3
Everyone

Has a lot of local guests Friday thru Monday. Looks like remodeling was taking place??

By on Feb 28, 2018

Review comment responded on Mar 6, 2018

Thank you for having taken your to provide us with your comments about the service provided during your stay. We hope to see you again in a near future.

4

clean and excellent staff!

Everyone

We chose the resort partly for the fitness facilities and classes. We really enjoyed the native style of the eco Gym and variety of classes! Staff was amazing, food was good, resort was clean. It is true that you shouldn’t come if you can’t do stairs! Our only disappointment was how hard the beds were.

By , from Seattle on Feb 28, 2018

Review comment responded on Mar 23, 2018

Thank you for your comments, We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Best regards!!

3
Everyone

Grounds and property could be kept up better. Like needed painting,birds eating leftover food in the buffet restaurant. There was a table at the entrance to the sleeping rooms, there were dirty drink glasses piling up for 4 days before anyone cleaned them up. Staff was friendly,pool was nice. Lots of kids. Many activities during the day.

By , from Minnesota on Dec 16, 2017

Review comment responded on Dec 20, 2017

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

5

great hotel by the beach

Everyone

We had a great time at the hotel. The view was gorgeous. The staff was awesome. Everyone was so nice, attentive and very professional. Only complaint I had was that there were a lot of flies, but nothing you can really do about it. Food was decent. Would recommend.

By , from Elk Grove, California on Jun 29, 2017

Review comment responded on Jul 1, 2017

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We will follow up on the observations mentioned. We hope to see you again in a near future. Cordially –

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Paseo Punta Ixtapa Lote 2, Ixtapa, GRO 40880
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