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Recent guest reviews

No me gusto el resivimiento porque llegamos con sueño y con hambre y sed y no nos quicieron dar de comer nos mandaron aque buscaramos de comer en la calle jamas nos habia pasado eso nosotros viajamos mucho y siempre nos han dado de comer pero en este hotel azul ixtapa grand no dan nada si llegas temprano aunque les pagues

Been to the property 6 times, this time went way down hill, kids all over the place on the main pool, kids have a pool but did not use it, very much Not catering to Americans and Canadians anymore which totally fine just wish I Was aware of that before I booked, if I was aware I would of booked someplace different.

Fantastic staff and property. All rooms have the most gorgeous view of Ixtapa bay and island. This is my third year in a row enjoying this resort as an escape from our winter weather. Every day was 84 degrees and sunny. Amazing!

It was well worth the trip. All inclusive was awesome the staff super friendly and polite!

Clean and friendly

Friendly staff and very simple hotel

Muy bien atendido

Perfect for vacation

The room we got was so stinky, and the lamps where dirty with bed bug residue.

Great customer service and plenty of activities provided.

The hotel had vulture timeshare sales people that were extremely pushy and wouldn’t allow one to walk from room to pool. Additionally, infinity pool was under construction our entire stay

Have been in this hotel several times. It is the best hotel I have stayed in over my live cycle of 74 years all over the planet. Workers (hotel personal) stays there for a long time which is a sign of good management and ownership. Easy accessible from Los Angeles LAX and holiday packages using Alaska Airlines are a very good deal.

The Hotel has one of the nicest views from the room I have ever had, all the rooms have wonderful views..... the staff were amazing and the sunsets breath taking. Three great pools to choose from (I would have preferred the the infinite pool be for Adults only) and would be nice to have lobby bar adults only after a specific hour.... but beyond that the Spa was great "you really need to try it at least once...... next time two weeks instead of one.....

Paseo Punta Ixtapa, Lote 2 Ixtapa GRO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Azul Ixtapa Grand All Inclusive Suites & Spa places you within a 10-minute stroll of Playa Azul Grand and Cocodrilario. This 323-room, 4-star property has 3 outdoor pools along with indoor private spa tubs and 4 restaurants. Centrally located in Ixtapa, the property is connected to the convention center, and a short walk from Varadero Beach and Linda Beach.


Dining

Relish the Mexican cuisine at Flor de Agave, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Indoor private spa tubs, balconies or patios, and minibars are also available.


Property features

Guests of Azul Ixtapa Grand All Inclusive Suites & Spa have access to a full-service spa, 3 outdoor pools, and a gym. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this all-inclusive property include free WiFi in public areas, a conference center, and a business center.

Room options

Luxury Suite

2 Double Beds | 1 King Bed | Sleeps 4

Master Suite One Bedroom 1 pax

1 King Bed | Sleeps 1

Luxury Suite 1 pax

1 King Bed | Sleeps 1

Master Suite One Bedroom

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for Azul Ixtapa Grand All Inclusive Suites & Spa

Everyone (28) Couples (15) Family (11) Other (5)
2
Family

No me gusto el resivimiento porque llegamos con sueño y con hambre y sed y no nos quicieron dar de comer nos mandaron aque buscaramos de comer en la calle jamas nos habia pasado eso nosotros viajamos mucho y siempre nos han dado de comer pero en este hotel azul ixtapa grand no dan nada si llegas temprano aunque les pagues

By on Oct 30, 2022

Review comment responded on Oct 31, 2022

Buenos días Estimado José; muchas gracias por su visita y valioso tiempo que dedicó en compartirnos su comentario, me podría compartir un poco más de información para poder investigar el caso y saber que fue lo que sucedió y mediante ello tomar una acción para la mejora de nuestro servicio, quedo atento en el correo de controldecalidad@azulixtapa.com, será un placer atenderle, quedo atento. Atte:- Departamento de Calidad

5
Everyone

By on Apr 3, 2022

Review comment responded on Aug 19, 2022

Buenos días; muchas gracias por su visita y por tomarse el tiempo en compartirnos su valoración, los esperamos nuevamente en esta su casa, será un placer atenderles, saludos cordiales. Atte. Departamento de Calidad

2
Family

Been to the property 6 times, this time went way down hill, kids all over the place on the main pool, kids have a pool but did not use it, very much Not catering to Americans and Canadians anymore which totally fine just wish I Was aware of that before I booked, if I was aware I would of booked someplace different.

By on Mar 14, 2022

Review comment responded on Mar 19, 2022

Good morning Dear Barry Lee, Thank you very much for your visit and the time you spent evaluating us, we inform you that we are a family hotel and it is possible to have children in the hotel, we have an adults-only area for greater rest, we hope to have your preference again in the future no far away, receive a cordial greeting.

5
Everyone

Fantastic staff and property. All rooms have the most gorgeous view of Ixtapa bay and island. This is my third year in a row enjoying this resort as an escape from our winter weather. Every day was 84 degrees and sunny. Amazing!

By on Feb 12, 2022

Review comment responded on Feb 12, 2022

Good morning Dear David, thank you very much for your visit and time you spent sharing your comment with us, we are glad to know that you enjoyed a very pleasant stay in this your home, we hope to have your preference again.

5
Partner Couples

It was well worth the trip. All inclusive was awesome the staff super friendly and polite!

By on Dec 4, 2021

Review comment responded on Dec 4, 2021

Dear Jessica: Thank you for having taken your time to provide us with your comments about the service during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope to see you again in a near future. Cordially – Quality Department

5
Everyone

Clean and friendly

By , from st clairsville on Dec 2, 2021

Review comment responded on Dec 3, 2021

Buenos días Estimado Eric Lyle; muchas gracias por su visita y tiempo que dedicó en compartirnos su comentario y valoración, nos alegra saber que le gustó mucho el hotel y que tuvo una estancia muy placentera, esperamos contar con su preferencia nuevamente en esta su casa, será un placer atenderle, reciba un cordial saludo.

5
Partner Couples

Friendly staff and very simple hotel

By on Nov 29, 2021

Review comment responded on Nov 29, 2021

Dear Guest: Thank you for having taken your time to provide us with your comments about the service during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope to see you again in a near future. Cordially – Quality Department

5
Family

Muy bien atendido

By on Sep 11, 2021

Review comment responded on Sep 13, 2021

Buenas tardes; Muchas gracias por su visita y tiempo que dedicó en compartirnos su comentario y valoración, será un placer poder atenderles nuevamente en esta su casa, reciban un cordial saludo.

5
Family with small children

Perfect for vacation

By on Jun 20, 2021

Review comment responded on Jun 25, 2021

Good afternoon, Dear Customer; Thank you very much for your visit and for taking your time to give us your comment, we are happy to know that you enjoyed your stay, we hope you will visit us soon in this home, it will be a pleasure to serve you, receive a cordial greeting.

5
Everyone

By on Feb 10, 2021

Review comment responded on Feb 20, 2021

Buenas tardes; muchas gracias por su visita y valoración, esperamos poder contar con su preferencia nuevamente en esta su casa, será un placer atenderle, reciba un cordial saludo.

Azul Ixtapa Grand All Inclusive Suites & Spa

Paseo Punta Ixtapa, Lote 2, Ixtapa, GRO 40880
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