The free parking was the major seller. I did return because my husband and I wanted to enjoy ourselves at Kilpatrick’s but it was closed and there was no room service at all. The bathroom smelled of mold and had mold on it
Great hotel right in the middle of downtown. Highly recommend.
I liked that there was free parking in the garage next to the hotel. I had to wait a long time to check in because the room wasn’t ready and I csme to check in after 5 (checkin was after 4). I was told 30 minutes more and it took a lot longer than that. There was a group late checkout which caused the delay. They did offer to hold my luggage so u could walk around while they got the room ready but I didn’t feel comfortable doing that. I would think they would have offered something from the snack bar.
Great location in downtown Ithaca. Quiet and nice time. Friendly staff
The staff was friendly and helpful. The room needs a renovation. The fan in the bathroom did not work and the general condition of the room was rundown.
Great location - convenient to universities and main area of downtown promenade. Hotel's Kirkpatrick's restaurant food and pub area are fantastic.
Remodeling in progress so no pool or hot tub :( But otherwise great.
Nice hotel great staff. Cenral location close to restaurants and shopping Would stay there again
Very large clean room great breakfast and friendly staff
Very good experience. Kilpatricks wonderful. Great service and drinks. Convenient parking.
We were just in for an overnight and were exhausted. The hotel was pleasant and great location. We especially appreciated the pub and Starbucks connected to the hotel. It was just what we needed.
Nice location, clean room, comfortable bed and very friendly staff. We ended up with a room designed for handicapped. The bathroom structure is inconvenient and water gets everywhere.
Good location for walking to the Commons and also right across the street from the municipal parking lot which is free for people staying at the hotel.
Very comfortable and clean. Great location. Walk to numerous restaurants. Free shuttle to local areas. Nice pool and workout area. Highly recommend!
Bed was not good; thin blankets in mid November Bathroom tub had stains Friendly staff
Hilton Garden Inn Ithaca is adjacent to popular attractions such as Ithaca Commons and State Theatre of Ithaca. This 3-star hotel has 104 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour fitness center.
Enjoy dining at one of 2 onsite restaurants including The Garden Grille, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
The 104 rooms feature 2 bathrooms. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Hilton Garden Inn Ithaca features a nightclub, karaoke, and an indoor pool. Onsite parking is available, both free self and paid valet parking (USD 17 per day)—also useful is a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour fitness center, free WiFi in public areas, and conference space.
The free parking was the major seller. I did return because my husband and I wanted to enjoy ourselves at Kilpatrick’s but it was closed and there was no room service at all. The bathroom smelled of mold and had mold on it
Thank you for sharing about Kilpatrick's being closed, it is unfortunate however we are very lucky to be in an area with so many wonderful restaurants to offer our guests since the in-house pub is closed.
Great hotel right in the middle of downtown. Highly recommend.
Thank you Chelsea, we appreciate your feedback!
I liked that there was free parking in the garage next to the hotel. I had to wait a long time to check in because the room wasn’t ready and I csme to check in after 5 (checkin was after 4). I was told 30 minutes more and it took a lot longer than that. There was a group late checkout which caused the delay. They did offer to hold my luggage so u could walk around while they got the room ready but I didn’t feel comfortable doing that. I would think they would have offered something from the snack bar.
Thank you for your patience with us yesterday! We appreciate it.
Thank you for choosing to stay with us while in Ithaca! We appreciate your 5 STAR review. See you on your next trip
We love the number 5! Thank you for your 5 star rating, we appreciate the time it takes for you to provide us with feedback and we are thrilled your stay was a perfect score. We look forward to welcoming you back again soon. All of our guest rooms are undergoing a renovation this winter and we will have wonderful new rooms and amenities to offer Spring of 2020!
Great location in downtown Ithaca. Quiet and nice time. Friendly staff
Thank you!
Thank you for the 5 our of 5!
The staff was friendly and helpful. The room needs a renovation. The fan in the bathroom did not work and the general condition of the room was rundown.
Thank you for your feedback, we agree with you on all points...our team is very friendly and helpful and we are ALL looking forward to a renovation that starts late November! Please allow us the opportunity to welcome you back again next Spring and see the newest hotel in Ithaca! We will be 100% brand-new on the guest room floors!
Great location - convenient to universities and main area of downtown promenade. Hotel's Kirkpatrick's restaurant food and pub area are fantastic.
We appreciate your feedback and your loyalty! See you again soon
5 out of 5 STARS...again, another happy guest. Thank you for sharing