Sura Design Hotel and Suites - Boutique Class5.0 out of 5.0
Recent guest reviews
The aim of this review is to compliment the staff particularly Cigdem, Ilham and Nihat for the warm welcome and hospitality they showed us while we were staying at the hotel. Their service is very professional and always with a smile no matter how hard their day has been. The hotel is comfortable and clean and centrally located however, the reason I would mostly return to this hotel is for their staff and the attentive way they saw to our every need. Well done.
The hotel is very well decorated and the staff very helpful. The rooms are big and well decorated too. However, they were a little dark and need a little more illumination. The location makes the hotel even better. Just 2 mins away of the main touristic points, the street is full of restaurants. The hotel’s restaurant is GREAT!
It was nice staying at sura design hotel & suites pleasure to stay there next time , beautiful staff , beautiful rooms . There was gentleman his name is nohad working costumers helping he is very kind man and when we checked out of hotel he served us water and tea and he ordered taxi for us for free and without tips and no thing . Thank you very much again hope to see u again
When things go smoothly, most places work fine. And so was the case with Sura Design Hotels. We stayed there two times. The first time worked like clockwork. An early check in was given for one room, and there were no issues at all. The Hotel itself is pleasant, with good rooms. When returning to the Hotel, after a break of two days, from a trip at 8:00 pm, only 1 room was ready. We were made to wait for the other two rooms for over an hour and a half. ( They should have been ready at 3:00 pm, since check in is at 3:00 pm). We had to check out 2 rooms the next day. For one of the rooms we requested a late check out. Ideally, the Hotel should have given a late check-out without any questions, since the rooms were allotted very late, and after a lot of waiting. However, they I allowed it till 2:00 pm, and later extended it till 4:00 pm. We rushed back to reach the Hotel at 3:45 pm, and found that our bags were already taken to the Cloak Room. Thus was totally unacceptable, and after some heated scenes, they agreed to let us use the room. And this was when the hotel was relatively vacant. The one redeeming feature of the Hotel was its Bell boy, Niht. On both our stays, he was very pleasant and helpful. And attentive to detail. In fact, he was much better than the staff at the front desk in resolving issues. Management, if you are reading this, please take note.
It was our first stay at the Sura Hagia Sophia and it didn’t disappoint us. The room itself was spacious, clean and tidy and the view was just amazing, day and night. The location and amenities were fantastic, it felt just like home. I have already recommended staying here to other friends and hope to come back again soon. Special thank you to Turgay Yaşar, Sadık bey & Hümeyra and the rest of the staff for their excellent service.
Stunning clean hotel with intricate designs, room was clean & spacious with a cosy balcony. Customer service was great and all staff members are friendly and willing to help around the clock. Lactation was ideal as it is a short distance from the Blue Mosque, Hagia Sofia, Basilica Cistern, Grand bazar etc. Tasty & healthy breakfast served in a restaurant which overlooked the Blue Mosque & the city. Overall, it was one of the best hotel myself and my friend stayed at and the hotel staff made our experience in Istanbul very special.
Well, first of all I would like to thank all the team of Sura Design Old City hotel in Sultan Ahmet. Starting from Mr. Erdem Köroğlu who welcomed us warmly and took us to the terrace to show us the great view of Sultan Ahmet Camii and Aya Sufia; the team's responsivness we're quick for any requirements.Mrs Elham Ghanem was there from the first day with us and make sure to satisfy us and following up any needs. I don't forget Büşra , the helpful Nihat and Old happy man Orhan whome smiling always. To our friends in the restoran Çiğdem who's serving me the turkish çay every morning and asked the chef twice to cook me the borek which I love. The hotel team is friendly and so kind to feel that you are home not away from your family. Special thanks to the active house keeping Zerrin Dermar, she was always generous with us in room aminties . If I will come another time to Istanbul sure I will be booking this hotel again. I recommend it to all friends as well. Thanks again and will miss you all 💞
Really helpful staff at reception for concierge and general advice, amazing decor and lovely interiors. Only downside is you have to go next door for breakfast. We had dinner there one night which was lovely and the security guard was always so happy and welcoming!
Any disadvantages I can mention! Stuff is highly friendly and attentive to you, helps with any your request. Location is great, exactly in the center of one of the main touristic districts, less than 5 minutes to get to Blue Mosque, Hagia Sophia and others. The restaurant with delicious foods and moderate prices is on the first floor, waiters were good at English and recommended indeed worthy dishes) Also you can take a break fest downstairs, the choice is quite big and they have a lot for everybody's taste. The room was clean, comfortable with the view over the inner yard, and design is pretty nice. I liked everything there, thanks for great weekends in Istanbul!
This was my 4th visit to Turkey this was the best hotel we have stayed in by far. We were welcomed warmly by the hotel staff who looked after us throughout our stay especially "Hokhan". We was very pleased with the way Hokhan attended to us and looked after our needs. Would definitly recommend the hotel to everyone wanting to stay close to the blue mosque
- Walking distance to Basilica Cistern and Hagia Sophia
- Free full breakfast
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Old City, Sura Design Hotel and Suites - Boutique Class is adjacent to Basilica Cistern and within a 5-minute walk of other popular sights like Hagia Sophia. This 5-star hotel welcomes guests with 60 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Cagaloglu Hamami and Hippodrome are a short walk from the hotel, which is in the historical district.
Start your day off right with a free full breakfast. Enjoy a leisurely bite to eat at Sura Kebab House, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.
Sura Design Hotel and Suites - Boutique Class's 60 rooms are soundproofed and provide free minibar items, coffee makers, and free newspapers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free bottled water, safes, and phones are also available.
At Sura Design Hotel and Suites - Boutique Class, guests enjoy a children's pool, a 24-hour fitness center, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for TRY 100.00 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, a free kid's club, and free newspapers.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 966 reviews