Terrible beds
Overpriced for what is offered. Clean but in disrepair. Nothing worked without some playing with it. No hot water after 3 minutes in shower. Can't get decent TV reception.....and so on and so.on...I wont go.back especially when much nicer places can be had at similar ptices
We like the location and friendly atmosphere. Thank you, will come back and recommend ti our friends.
The property needs to be torn down,little or no maintance! Everything is pre-pay so you can't get your money back he's got YOU. The pictures don't even come close.
Older hotel with not much on the property but the owner is very nice and worked hard to make us feel welcome. Fine for a short stay.
Unprofessional staff. Bugs everywhere. There was a husk of a cockroach being earthen by ants. Everything was old. Horrible place to stay.
It has potential but at the time of arrival it looks like a wore down ghost town.
Although the sign on the road was bright and cheery, nothing about this property was. The grounds look like a junkyard, with abandoned boats, tree stumps and random containers. The cabins look creepy, the check in area was dark, messy and disorganized. Although we were told the property was sold out, we only saw two other people, so the abandoned feel of the main building and the rattiness of the grounds felt really creepy. We took a random bar stool we found in our hallway and put it in front of our locked door to help us feel secure. In the rooms, which were tiny, there were mismatched heavy, heavy curtains on the sliding door/window. So you either had a dark, gloomy room or absolutely no privacy, as the window/sliding door led to a building-wide balcony with no restricted access. The pool was decent, but getting the small, threadbare towels took a special request. The water at the beach is unswimmable as it is brown and full of seaweed. Wifi was advertised but never worked. One hanger in closet. Broken closet doors. No lock on the connecting door in the first room we were shown, plus broken curtain rod. No restaurant, no services, whatsoever. If I could have gotten a refund, we would have left within the hour. Creepy, rundown place.
Pool and beach well maintained. Other outdoor offerings poorly maintained. No food service or tiki bar as advertised on web site. Rooms had lovely furnishings, but interior not well maintained. Drapes and walls dirty. Carpet in common areas filthy. I bet it was a wonderful venue in the past. For whatever reason it appears to have been "let go". Almost appears abandoned. The employee at the office was very friendly and had all of the paper work ready. Other than check in, no staff was visible. We only had a one night stay. Good air conditioning.
Coconut Cove Resort and Marina places you next to Theater of the Sea and Windley Key Fossil Reef Geological State Park. This 20-room hotel welcomes guests with a private beach, a marina, and an outdoor pool.
All 20 rooms feature balconies, microwaves, and refrigerators. 24-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, free newspapers, and ceiling fans.
Guests of Coconut Cove Resort and Marina have access to a private beach, a marina, and an outdoor pool. If you plan to drive, free parking is available. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and free WiFi in public areas.
Terrible beds
Thanks for taking the time to review Mr Anonymous. We have just taken over management and are working hard to upgrade as we can. Was your room clean? Did everything work? How was the staff? Did you like the pool? How about the location and the beach? Did you see a sunrise over the ocean? Of course it would help to know what room you were in so we could check it out for you.
Overpriced for what is offered. Clean but in disrepair. Nothing worked without some playing with it. No hot water after 3 minutes in shower. Can't get decent TV reception.....and so on and so.on...I wont go.back especially when much nicer places can be had at similar ptices
Thank you so much for your stay, we are so sorry that we did not exceed your expectations. We appreciate your input.
We like the location and friendly atmosphere. Thank you, will come back and recommend ti our friends.
Thank you so very much for coming we appreciate so much your review
The property needs to be torn down,little or no maintance! Everything is pre-pay so you can't get your money back he's got YOU. The pictures don't even come close.
Thank you so much for coming, and your time to give us a review so we can better serve our guests
We thank you for the review we get many compliments on our amazing pool. The pool is the nicest in the keys with a huge waterfall, palm trees, natural rock work and incredible views of the Atlantic Ocean and marina. Our resort is private with natural settings like sandy roads and meadows. We are the center of the Islamorada resort strip, the best location in the keys, and we feel the best value with no hidden resort fees, no parking fees, no gym fee, even free coffee, free housekeeping, free honey bun danishes, free ice, free pool towels, free Wifi and even a free boat ramp. We strive for 100% customer satisfaction, and have a very friendly attentive staff, that really care about guest experience and are. We thank you for your 4 /5 review it is nice, our problem we often encounter if a guest asks for a discount or they will write a bad 1/5 fake review, Any guest will be permanently banned from the property for any review blackmail or other illegal activities. We are proud of the vast majority a great reviews and our many VIP repeat customers that come year after year and become our resort family.
Older hotel with not much on the property but the owner is very nice and worked hard to make us feel welcome. Fine for a short stay.
Thank you it was great meeting you.
Unprofessional staff. Bugs everywhere. There was a husk of a cockroach being earthen by ants. Everything was old. Horrible place to stay.
We are a beautiful resort and provide top customer service however if a client threatens to write us up unless we give them a discount of refund, we will always decline and black list the guest. I am sorry you will not be able to make another reservation.
It has potential but at the time of arrival it looks like a wore down ghost town.
We appreciate your input, We are a private estate Resort was Sandy roads in meadows beautiful majestic palm trees and a natural swimming pool and 24 foot waterfall voted best swimming pool in the keys with our ramp gymnasium basketball court campfire and all our other amenities you’ll love the peacefulness and the quietness of a unique resort more like a state park then a Chain not for everybody especular the Marriott type
Although the sign on the road was bright and cheery, nothing about this property was. The grounds look like a junkyard, with abandoned boats, tree stumps and random containers. The cabins look creepy, the check in area was dark, messy and disorganized. Although we were told the property was sold out, we only saw two other people, so the abandoned feel of the main building and the rattiness of the grounds felt really creepy. We took a random bar stool we found in our hallway and put it in front of our locked door to help us feel secure. In the rooms, which were tiny, there were mismatched heavy, heavy curtains on the sliding door/window. So you either had a dark, gloomy room or absolutely no privacy, as the window/sliding door led to a building-wide balcony with no restricted access. The pool was decent, but getting the small, threadbare towels took a special request. The water at the beach is unswimmable as it is brown and full of seaweed. Wifi was advertised but never worked. One hanger in closet. Broken closet doors. No lock on the connecting door in the first room we were shown, plus broken curtain rod. No restaurant, no services, whatsoever. If I could have gotten a refund, we would have left within the hour. Creepy, rundown place.
We love Mr. Anonymous. He (She?) keeps giving us great reviews. (We are just super glad they are not the other way around!) Thanks so much. We are working hard to earn these!