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sunsteps casa holbox

3.0 star property

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Photo gallery for sunsteps casa holbox

Beach umbrellas
Exterior
Rooftop terrace
Comfort Quadruple Room, Balcony | Premium bedding, in-room safe, individually decorated
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
punta coco, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Bioluminescence Beach
    ‪3 min walk‬
  • Place, Punta Coco
    ‪5 min walk‬

Room options

View all photos for Comfort Quadruple Room, Balcony

Comfort Quadruple Room, Balcony | Premium bedding, in-room safe, individually decorated

Comfort Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony | Premium bedding, in-room safe, individually decorated

Comfort Room, 1 King Bed, Balcony

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Studio, Balcony, Partial Sea View

Comfort Studio, Balcony, Partial Sea View | Premium bedding, in-room safe, individually decorated

Comfort Studio, Balcony, Partial Sea View

  • Partial sea view
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Quadruple Room, 2 Queen Beds

Basic Quadruple Room, 2 Queen Beds | Premium bedding, in-room safe, individually decorated

Basic Quadruple Room, 2 Queen Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Basic Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Isla Holbox

Sunsteps casa holbox is adjacent to popular attractions such as Holbox Beach and Punta Coco Beach. This 3-star hotel has 13 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Holbox Beach - 1 min walk - 0.1 miles
  • Bioluminescence Beach - 3 min walk - 0.2 miles
  • Punta Coco Beach - 3 min walk - 0.2 miles
  • Punta Coco - 5 min walk - 0.3 miles
  • Holbox Letters - 6 min drive - 1.8 miles

Restaurants

  • ‪Quartieri Holbox - ‬4 min drive
  • ‪Tostaderia Seafood Bigfish - ‬5 min drive
  • ‪La Cabane - ‬13 min walk
  • ‪Complemento Cafe - ‬4 min drive
  • ‪Copal Café - ‬4 min drive

About this property

sunsteps casa holbox

Built in 2023, the brand new sunsteps casa holbox features an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, put free parking to good use. Staff members are on hand to provide tour or ticket assistance and luggage storage. Other amenities at this adults-only hotel include coffee/tea in a common area, a living plant wall, and a water dispenser.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ceiling fans, safes, and wardrobes or closets. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Guests under 19 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Books
  • Outdoor pool

Conveniences

  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2023
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 19 are not permitted to stay at this adults-only property (only guests 19 and older are allowed)

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: MXN 3000 per stay (for stays between 1 December - 1 February)
  • A tax is imposed by the city: MXN 35.19 per person, per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee for check-in between 9:30 PM and midnight

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number 07020213

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts mobile payments and cash.
  • Mobile payment options include: PayPal.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 8:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

sunsteps casa holbox
sunsteps casa holbox Hotel
sunsteps casa holbox Isla Holbox
sunsteps casa holbox Hotel Isla Holbox

Frequently asked questions

What is there to do around sunsteps casa holbox ?

This hotel is located in Isla Holbox, just steps from Holbox Beach and Bioluminescence Beach, and within a short 5-minute walk of Punta Coco. You'll also find Punta Coco Beach and Yum Balam Nature Reserve less than a mile away.

Will I be able to park at sunsteps casa holbox ?

Yes, self parking is offered for free at the hotel.

Does sunsteps casa holbox feature a casino?

No, sunsteps casa holbox doesn't have a casino.

Is there an indoor pool at sunsteps casa holbox ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 8:00 PM.

Is sunsteps casa holbox good for couples?

Amenities that appeal to couples at this adults-only hotel include premium bedding and a smart TV along with an outdoor pool.

Does sunsteps casa holbox have a hot tub?

No, there isn't a spa tub at this hotel.

Does sunsteps casa holbox have a restaurant that serves breakfast?

No, sunsteps casa holbox doesn't have a restaurant that serves breakfast.

Does sunsteps casa holbox allow pets to stay for free?

No, pets aren't allowed at sunsteps casa holbox .

Does sunsteps casa holbox have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at sunsteps casa holbox ?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and garden views.

sunsteps casa holbox Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 9 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay hostess very nice and friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Excellent hotel with superior support from Susy and her team. Clean rooms, fresh coffee/water/cake everyday, gorgeous rooftop pool, great location, and her connections/advice on drivers and restaurants was top notch.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Everything, great host, super clean hotel, the amenities. The host stood out in every single detail.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities
The place is really beautiful, nicer than in the pictures. The room was clean, spacious and comfortable. The rooftop pool is great! Lots of space and sun! Susanna is a great host! Friendly, kind, helpful and bakes amazing cakes!!! We loved the location, quiet and peaceful, but just a short walk from the beach, bars and restaurants. Would definitely recommend staying here!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso, tranquilo, excelente atención, comodo y muy limpio...como en casa Lo recomiendo ampliamente.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

CATALINA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención y muy tranquilo La atención de la gerente es fabulosa te tienen pan y café que no está incluido y te da todas las recomendaciones con la gente de la isla para que no abusen con los precios de las actividades.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar 10 de 10, recomendamos todo muy tranquilo acogedor te sentirás como en casa
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Selene

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ivette P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025