Hotel Los Arcos Holbox

2.0 star property

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Photo gallery for Hotel Los Arcos Holbox

Exterior
Lobby sitting area
Exterior detail
Standard Room, 2 Double Beds | View from room
Standard Room, 2 Double Beds | Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av Tiburon Ballena SN, Isla Holbox, QROO, 77310
  • Place, Holbox Church
    ‪3 min walk‬
  • Place, Main Square
    ‪3 min walk‬
  • Place, Holbox Beach
    ‪5 min walk‬

Room options

Standard Room

  • Garden view
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room

  • Park view
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 169 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Isla Holbox

Hotel Los Arcos Holbox places you next to Yum Balam Nature Reserve and Holbox Church. The 30 rooms at this hotel include balconies and TVs.

What's nearby

  • Holbox Church - 3 min walk - 0.2 miles
  • Main Square - 3 min walk - 0.2 miles
  • Holbox Beach - 5 min walk - 0.3 miles
  • Holbox Letters - 5 min walk - 0.3 miles
  • Holbox Baseball Park - 6 min walk - 0.4 miles

Restaurants

  • ‪El Cocal De Holbox - ‬2 min walk
  • ‪Casa Alebrije - ‬2 min walk
  • ‪capriccio café - ‬1 min walk
  • ‪Maiztro - ‬3 min walk
  • ‪Pinshis Tacos - ‬1 min walk

About this property

Hotel Los Arcos Holbox

Guests staying at Hotel Los Arcos Holbox enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage.
Guests can expect to find 32-inch TVs with cable channels. Other standard amenities include balconies or patios, ceiling fans, and free toiletries.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Family friendly

  • Children's games

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1988
  • Designated smoking areas
  • Mediterranean architecture
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before midnight
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: midnight
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 16 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel los Arcos Holbox
los Arcos Holbox
OYO Los Arcos Holbox
Hotel Los Arcos Holbox Hotel
Hotel Los Arcos Holbox Isla Holbox
Hotel Los Arcos Holbox Hotel Isla Holbox

Frequently asked questions

Is a free cancellation option available at Hotel Los Arcos Holbox?

Hotel Los Arcos Holbox provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Hotel Los Arcos Holbox?

This hotel is located in Isla Holbox, just steps from Holbox Beach and Holbox Church, and within a short walk of Holbox Letters. You'll also find Punta Mosquito Beach and Bioluminescence Beach within a short drive.

Will I be able to park at Hotel Los Arcos Holbox?

Yes, self parking is offered for free at the hotel.

Does Hotel Los Arcos Holbox include a casino on the premises?

No, Hotel Los Arcos Holbox doesn't have a casino.

Will I find an indoor pool at Hotel Los Arcos Holbox?

No, there is no indoor pool at this hotel.

Does Hotel Los Arcos Holbox have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Los Arcos Holbox feature a restaurant that includes a breakfast menu?

No, Hotel Los Arcos Holbox doesn't have a restaurant that serves breakfast.

Will Hotel Los Arcos Holbox allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Los Arcos Holbox.

Does Hotel Los Arcos Holbox have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Los Arcos Holbox?

Yes, every guestroom at Hotel Los Arcos Holbox comes with a balcony/patio and some offer garden and park views.

Hotel Los Arcos Holbox Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 307 reviews
Rating 8 - Good. 109 out of 307 reviews
Rating 6 - Okay. 78 out of 307 reviews
Rating 4 - Poor. 22 out of 307 reviews
Rating 2 - Terrible. 31 out of 307 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

ARTURO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location great, service was very good. Room was small and the beds were very old and not comfortable
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean. I didn’t like that it was close to a bar, we were traveling with kids. The night we stayed there it was very noisy at night. But I don’t know if every night it’s like that. Good place to stay for young people, not families.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Karola

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked this for someone else and we knew it was going to be very basic but once there it was so depressing I had to move this person somewhere else. The toilet wasn’t working properly and the back room faced an alley full of trash.
Verified

8/10 Good

HARUT

Liked: Staff & service
Disliked: Cleanliness
Very little water coming into unit
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
extremly old and dirty, have a huge problem with water, you can`t take a shower, can`t use the toilett, can`t wash your teeth.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Jesus

Disliked: Staff & service, amenities
Muy céntrico lugar, pero deberían de invertirle más o hacerle una renovación al hotel, la TV no sirve, el agua se va por horas, lo demás todo bien
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Sairi

Disliked: Cleanliness, staff & service, property conditions & facilities
Realmente todo es terrible, sucio, viejo, no conocen las escobas ahí, jajaja no sabíamos si reír o llorar
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular!! No internet! No jabón para bañar!! Sin contactos de luz el cuarto
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Armando Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único rescatable que tiene rescatable es la ubicación frente al parque y el sitio de taxis El hotel no es nada como lo describen y se aprecia en las fotos. Llegamos el día 3 de Agosto 2024, recepción nada agradable ya ni hablemos de los cuartos, Camas muy incómodas, el baño muy maltratado y aspecto sucio al igual que las camas. El olor parecía que estábamos sobre la fosa séptica. además que sin agua y no se comentó nada en recepción. Tuvimos que cambiarnos de hotel pues ibamos en familia , eramos 8 personas y afortunadamente hubo disponibilidad en otro hotel se llama Mistroz-Mayan, la atención super bien. Ahora bien regresando al hotel los Arcos, le dijimos al de recepción nuestra opinión y pues como era de esperarse su reacción fue de indiferencia, y no hizo por la hacer aunque sea una devolución ni darnos alguna opción de regresar una parte de lo que pagamos, aunque no es gravoso pero bueno, por $200 pesos más desde un inicio hubiesemos elegido el 2do hotel.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimos servicio, personal mal encarado
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en la parte central del pueblo. Es cómodo y accesible
Stayed 2 nights in Oct 2023
Verified

8/10 Good

RICARDO Nuñez

Liked: Cleanliness, staff & service
Buen hotel considerando relación precio - ubicación ya que está situado en el mero corazón de holbox con la playa a pocos metros y rodeado de muchos lugares de interés
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Viejo y feo
Stayed 2 nights in Aug 2022
Verified

8/10 Good

erendira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gustó la ubicación, la tranquilidad y lo seguro del lugar. lo único seria la poca recepción del internet.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper amables, súper limpio súper bonito. Repito sin pensarlo la próxima ve que regrese
Stayed 1 night in Aug 2022
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general me agrado mucho este hotel ya que esta muy céntrico y es de fácil acceso para los restaurantes, tiendas y playa de Holbox, lo recomiendo amplia mente ya que si buscas un hotel con lo necesario este es el adecuado.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

CLAUDIA GARAY

Disliked: Staff & service, amenities, property conditions & facilities
Pésima
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Jose Abraham

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel sucio y en mal estado

El hotel está muy sucio, fotos engañosas en la aplicación, no lo recomiendo, camas en muy mal estado viejas, sabanas sucias, almohadas sucias, con cucarachas rondando por la cama, baño viejo y sucio, sin conrtina, el agua se estanca en el suelo del retrete, mal olor en general en todo el hotel, no lo recomiendo nada
Agua sucia de alcantarilla en el hotel
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Pedro

Liked: Cleanliness, staff & service

Cambio de colchones

Los colchones ya están sumidos y gastados...
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Ma azucena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está demasiado deteriorado, la limpieza es pésima solo la ubicación es lo único satisfactorio.
Stayed 4 nights in Jun 2022
Verified

4/10 Poor

Joey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It does not have wifi. And the staff was not at the desk when we got there. So we’re we’re just standing there for at least 10 mins waiting with all our things to be attended to.
Stayed 1 night in May 2022
Verified

8/10 Good

Nebi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is excellent . Right in the central park . I didnt hear any noise once in room but just step outside and you are in the middle of everything and just 2 streets away from beach. The beach is more nicer the further north you go , keep that in mind . If u want great street food and central location to parties , this is it . Also only short walk to the ferry
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor ubicación en holbox la habitación cómoda y con lo indispensable cama buena baño con agua caliente todo en buenas condiciones excelente precio sin duda regresaré
Stayed 3 nights in Apr 2022
Verified

4/10 Poor

ERIKA AIDETH TENORIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta mucha limpieza, poca atención del personal el hotel es accesible a pie.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
We had a balcony room and enjoyed our stay. Great location
Stayed 3 nights in Jan 2022