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Hotel Arena

3.0 star property

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Photo gallery for Hotel Arena

Suite | In-room safe
Reception
Front of property
Flat-screen TV
Suite | In-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle Tiburon Ballena, Isla Holbox, QROO, 77310
  • Place, Main Square
    ‪1 min walk‬
  • Place, Holbox Church
    ‪1 min walk‬
  • Place, Holbox Beach
    ‪2 min walk‬

Room options

View all photos for Double Room, 2 Double Beds, Courtyard View

Double Room, 2 Double Beds, Courtyard View | In-room safe

Double Room, 2 Double Beds, Courtyard View

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | In-room safe

Room, 1 Double Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe

Suite

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Holbox

Located in Downtown Holbox, Hotel Arena is next to Holbox Beach and Holbox Church. This 7-room, 3-star hotel welcomes guests with conveniences like a bar/lounge and a terrace.

What's nearby

  • Main Square - 1 min walk - 0.1 miles
  • Holbox Church - 1 min walk - 0.1 miles
  • Holbox Beach - 2 min walk - 0.1 miles
  • Holbox Letters - 2 min walk - 0.1 miles
  • Holbox Baseball Park - 6 min walk - 0.4 miles

Restaurants

  • ‪El Cocal De Holbox - ‬1 min walk
  • ‪Tostaderia Seafood Bigfish - ‬2 min walk
  • ‪Básico - ‬1 min walk
  • ‪Another Clandestino - ‬2 min walk
  • ‪Casa Alebrije - ‬1 min walk

About this property

Hotel Arena

Guests staying at Hotel Arena enjoy free WiFi in public areas and a terrace. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
For entertainment, guests can expect to find flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Ceiling fans and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Aparthotel Onda Maya - Adults Only
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  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 21 reviews
$112 nightly
The price is $139
Sep 3 - Sep 4
Total with taxes and fees
Aparthotel Onda Maya - Adults Only

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar Arena

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arena Isla Holbox
Hotel Arena Isla Holbox
Hotel Arena Hotel
Hotel Arena Isla Holbox
Hotel Arena Hotel Isla Holbox

Frequently asked questions

Is free cancellation available at Hotel Arena?

Hotel Arena provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Hotel Arena?

This hotel is situated in Downtown Holbox, just steps from Holbox Beach and Holbox Letters, and within a short walk of Holbox Church. You'll also find Main Square and Holbox Baseball Park less than a mile away.

Will I be able to park at Hotel Arena?

No, this hotel doesn't offer parking.

Does Hotel Arena feature a casino at the property?

No, Hotel Arena doesn't have a casino.

Is there an indoor pool at Hotel Arena?

No, there is no indoor pool at this hotel.

Is Hotel Arena good for couples?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a city view and a kitchenette.

Does Hotel Arena have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Arena have a restaurant with a breakfast menu?

No, Hotel Arena doesn't have a restaurant that serves breakfast.

Does Hotel Arena allow pets to stay for free?

No, pets aren't allowed at Hotel Arena though service animals are welcome.

Does Hotel Arena have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Arena?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

Hotel Arena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 81 out of 195 reviews
Rating 8 - Good. 78 out of 195 reviews
Rating 6 - Okay. 18 out of 195 reviews
Rating 4 - Poor. 14 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with great installations
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

NEFIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's super well located and beautiful decoration. Easy check- in on arrival and was extremely helpful and nice staff. Highly recommend!
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean boutique hotel. Center of the town.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Location was great and service was excellent. Room was really clean. With this location you are in walking distance to a lot of things and don’t really need to use a taxi
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Suzanne

Availability to the town center.
Stayed 13 nights in Feb 2025
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Location, staff service at bar is top and the layout of the hotel, really recommend the suite, very spacious. Cons: Early noise by staff like cleaning public areas, maintenance, recommend doing those after 9 or 10 am. Check out at 11AM is crazy, had to leave the room even though I had to depart the island until 1PM. Other than that, recommend the place.
Stayed 4 nights in Mar 2023
Verified review

4/10 Poor

trevor

Liked: Cleanliness
The live music is loud until midnight every night. The ECO TAX, which cost almost 300 USD, was unexpected and felt like a scam. The hotel MRG explained to me that we have to pay the tax. I didn't want to check out and find another place. I'm not going back to the Arena.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

Karola

Liked: Cleanliness, staff & service, property conditions & facilities
If you like sleep - stay somewhere else. There is a rooftop bar and the music is so loud it was like trying to go to sleep at a rave. Party people walked up and down to the roof and we could hear it all. Then in the morning the boutique next door played super loud music at 8 am. So we had very poor sleep every night. It was stressful. The place itself it’s pleasing but the noise level is a complete dealbreaker for us. And btw - we were staying in the back of building where it was more “quiet”.
Verified review

10/10 Excellent

Rosario Guadalupe López

Liked: Cleanliness, amenities
Super Agusto, son muy atentos y es muy práctico todo
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

HugoGabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitacion y confortable con muchos accesorios de higiene que hacen a los detalles. El Recepcionista (Rodrigo creo) muy amable atento y servicial, un diez(10). Excelente y super recomendable.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

MARIE FRANCOISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne surprise à recommander !

Très joli hôtel, décoré avec goût, équipements de la chambre au top, eau à disposition et lits confortables. L'hôtel est sur la rue principale mais sans le bruit de l'extérieur, restos à 2 pas et plage à 5 minutes. Personnel accueillant, chambre faite tous les jours ce qui ne nous a pas paru indispensable pour un séjour de 2 nuits. Super douche avec eau chaude pour les frileux. Roof top au dernier étage ouvert jusqu'à 23h au moins et ouvert au public donc n'espérez pas dormir avant.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Betzabet

Liked: Cleanliness
Disliked: Staff & service
Hotel muy limpio el Único inconveniente llegamos y a pesar de haber pagado con anticipación nos dijeron que no teníamos habitación por que estaba sobrevendido me ofrecían un upgrade y tenía que pagar más no entiendo el por que si es responsabilidad de ellos acomodarme ya que tenía mi habitación pagada
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Xitlalit

Disliked: Staff & service, amenities
Aspectos de servicio al cliente: Se resalta que no tuvimos una recepción ni entrega de habitación como se debía, la plataforma indica que el servicio de recepción es de 9am a 5 pm, sin embargo, la plataforma te permite hacer reservaciones para ese mismo día después de las 5 pm lo que es algo incongruente según sus políticas de reservación. Llegamos al hotel y no había quien nos diera la habitación por lo que nos atendió el chico del bar, aunado a esto tuvimos un problema por la cantidad de personas que éramos (3 personas, para una habitación de 4 personas). El problema radicaba en que la habitación (de dos camas matrimoniales) solamente se había reservado para dos personas. Sin embargo, en la aplicación se hizo una reservación por habitación y no por personas, que fue justo el precio que se pagó (aprox 1250 pesos por una noche). La solución que nos daban era que teníamos que pagar por la persona adicional. Pero este no era el problema principal, sino que el precio de la persona adicional nos lo querían cobrar el 650 pesos, siendo que en las políticas del hotel el costo que se menciona es de 350 pesos por persona adicional ( por lo que nos querían cobrar el doble sin razón alguna). Cosa que fue de muy mal gusto En fin, nos terminaron haciendo un disque descuento por las molestias pero aún así terminamos pagando los 350 por la persona adicional, sino nos quedaríamos sin habitación. Pd: las habitaciones estaban limpias pero el trato y el servicio al cliente fue pesimo
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement très pratique sur une des artères principales. Proximité de la plage. Personnel très courtois.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en el Ctro de Holbox, muy agradable y sus cuartos modernos y muy limpios
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Harri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siisti, viihtyisä, pieni hotelli keskellä kylää. Parvekkeelta sai seurata pääkadun elämää ja esiintymisareenan tansseja. Kaikki lähellä. Ystävällinen rouva receptionissa. Miinusta sijainnin vuoksi äänet. Ei hiljaista, mutta yöllä kuitenkin rauhallista. Suosittelen.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo y céntrico

El hotel es muy lindo y cómodo, esta ubicado en un lugar muy céntrico por lo que tendrás todo cerca; tiene terraza, alberca y bar.
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

CAROLINA

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Es bonito pero ten en cuenta que hay que subir muchas escaleras con maletas y nadie que ayude. Área ruidosa desde temprano, no están orientados al servicio al cliente y encima de todo estuvimos por largos periodos sin agua y sin un plan B para ayudarnos a solventar.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Nicte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La decoracion y las instalaciones muy agradables
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place !

Pleasant staff, great location and the room was great. Comfortable beds and lovely and clean. Best experience in Holbox we’ve had by far. Highly recommended and we’re rebooking very very soon. See you in May !
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and cleanliness was perfect. Location is also very good.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Estefany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó la ubicación, esta justo enfrente de una plaza, muy cómodo. El bar en la parte de arriba también está padre!
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Luis ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito en el centro, y con alberca en el techo excelente.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Miguel

Disliked: Staff & service

Ubicación

Excelente ubicación del hotel, todo cerca. Sin embargo, no tiene agua caliente y de repente se quedaba sin agua.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Efrain narvaez

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, y buen trato por parte del personal
Stayed 1 night in Jan 2021