Ser Casasandra Boutique Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Ser Casasandra Boutique Hotel

Yoga
Beach bar
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Outdoor banquet area
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Room service
  • Spa
  • Breakfast available

Explore the area

Map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪1 min walk‬
  • Holbox Letters
    ‪6 min walk‬
  • Main Square
    ‪6 min walk‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite (Ocean)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Luxury Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Master)

  • 807 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Garden)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Isla Holbox

Ser Casasandra Boutique Hotel places you next to Holbox Beach and within a 10-minute stroll of other popular attractions like Holbox Letters. This 5-star hotel has 18 rooms and welcomes guests with a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Holbox Beach - 1 min walk - 0.0 miles
  • Holbox Letters - 6 min walk - 0.4 miles
  • Main Square - 6 min walk - 0.4 miles
  • Holbox Ferry - 13 min walk - 0.7 miles
  • Punta Coco - 6 min drive - 1.8 miles

Restaurants

  • ‪El Ñañas - ‬2 min walk
  • ‪Salma - ‬7 min walk
  • ‪Capitancapitan - ‬6 min walk
  • ‪Mandarina - ‬4 min walk
  • ‪Roots - ‬6 min walk

About this property

Ser Casasandra Boutique Hotel

Luxury hotel on the beach, with outdoor pool
Guests staying at Ser Casasandra Boutique Hotel enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle for a fee (available on request), as well as an area shuttle. The front desk has multilingual staff that can help with concierge services and securing valuables. Other amenities at this beach hotel include a library, express check-in, and a terrace.
Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Balconies, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Esencia

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Beaux Arts architecture
  • Built in 2003
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 1400.0 per day
  • Cribs/infant beds are available for MXN 600.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
  • Resort fee: MXN 375 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children
  • Crib (infant bed) fee: MXN 600.0 per day
  • Rollaway bed fee: MXN 1400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 6 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Frequently asked questions

What's there to do close to Ser Casasandra Boutique Hotel?

Located steps from Holbox Beach, this hotel is in Isla Holbox, and within a 10-minute walk of Holbox Letters and Main Square. You'll also find Holbox Ferry and Holbox Church less than a mile away.

Will I be able to park at Ser Casasandra Boutique Hotel?

No, there isn't parking at this hotel.

Is a spa located at Ser Casasandra Boutique Hotel?

Spa services at the hotel include hot stone massages, Swedish massages, aromatherapy, and reflexology.

Does Ser Casasandra Boutique Hotel include a casino at the property?

No, Ser Casasandra Boutique Hotel doesn't have a casino.

Is there an indoor pool at Ser Casasandra Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 6 PM.

What will couples enjoy most about a stay at Ser Casasandra Boutique Hotel?

This boutique hotel offers plenty of amenities for couples including a private beach, a beach bar, and an outdoor pool.

Are there hot tubs at Ser Casasandra Boutique Hotel?

No, there isn't a spa tub at this hotel.

Does Ser Casasandra Boutique Hotel feature a restaurant that includes a breakfast menu?

Yes, Ser Casasandra Boutique Hotel serves continental breakfast for a surcharge each morning at Esencia.

Will Ser Casasandra Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at Ser Casasandra Boutique Hotel.

Are there connecting rooms at Ser Casasandra Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Ser Casasandra Boutique Hotel?

Yes, every guestroom at Ser Casasandra Boutique Hotel comes with a balcony with some featuring ocean or garden views.

Does Ser Casasandra Boutique Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Ser Casasandra Boutique Hotel.

Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 168 reviews
Rating 8 - Good. 38 out of 168 reviews
Rating 6 - Okay. 8 out of 168 reviews
Rating 4 - Poor. 3 out of 168 reviews
Rating 2 - Terrible. 2 out of 168 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

kenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, courteous and professional staff, beach is gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique gem on this island

We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our 8 night stay

Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is exceptional
Stayed 3 nights in Sep 2023

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , great service !
Stayed 2 nights in May 2023

4/10 Poor

Philip

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holbox tranquility - Perfect!

Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Benjamin

Stayed 3 nights in May 2023

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023

10/10 Excellent

Rheannon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff. Will be back soon!

10/10 Excellent

maria, Laguna Niguel

Stayed 1 night in Aug 2022

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Laura

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Over priced and extremely rude management staff.
Stayed 3 nights in May 2022

10/10 Excellent

Andrea

Stayed 2 nights in May 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dream of an Escape

A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Stayed 4 nights in May 2022

10/10 Excellent

AARON P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations.
Stayed 2 nights in Mar 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth

Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.
Stayed 3 nights in Dec 2021

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

Hotels