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Kaiser Max Design Appartements

3.5 star property
Central Innsbruck aparthotel connected to the convention center, steps from Golden Roof

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Photo gallery for Kaiser Max Design Appartements

Children's activities
Elite Suite (Hofburg) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Dining
Terrace/patio
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Outdoor Space
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Herzog-Friedrich-Straße 23, Innsbruck, 6020
  • Place, Golden Roof
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Executive Studio Suite (Kaiser Max Residenz)

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Suite (Jaegerherz)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Design Suite (Jaegerherz)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Executive Suite (Wilder Mann)

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Design Suite (Jagdhof)

Design Suite (Jagdhof) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Design Suite (Jagdhof)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Suite (Goldene Krone)

Family Suite (Goldene Krone) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Family Suite (Goldene Krone)

  • 947 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Premium Suite (Stadtturm)

Premium Suite (Stadtturm) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Premium Suite (Stadtturm)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Suite (Hofburg)

Elite Suite (Hofburg) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Elite Suite (Hofburg)

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite (Goldenes Dachl)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Luxury Suite (Goldenes Dachl)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Suite (Bergjuwel)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Double Bunk Bed and 1 Double Sofa Bed

About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Kaiser Max Design Appartements is next to popular attractions like Golden Roof and Hofburg. This 9-room, 3.5-star aparthotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Innsbruck and also close to Hofgarten Park and Nordkette Mountains.
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What's nearby

  • Golden Roof - 1 min walk - 0.0 miles
  • Innsbruck Old Town Christmas Market - 1 min walk - 0.0 miles
  • Hofburg - 2 min walk - 0.1 miles
  • Hofgarten Park - 2 min walk - 0.1 miles
  • Nordkette Mountains - 12 min walk - 0.7 miles

Getting around

  • Innsbruck Central Station - 12 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 18 min drive

Restaurants

  • ‪Augustiner Stiftskeller - ‬2 min walk
  • ‪Gelateria Tomaselli - ‬1 min walk
  • ‪Cafe-Strudel Kröll - ‬1 min walk
  • ‪Swingkitchen - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Kaiser Max Design Appartements

Central Innsbruck aparthotel connected to the convention center, steps from Golden Roof
Guests staying at Kaiser Max Design Appartements enjoy free WiFi in public areas and a terrace. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an espresso maker, a portable fan, and a safe. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking available
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16 per night)
  • Street parking available
  • Onsite parking options include a garage

Family friendly

  • Crib: EUR 10 per day

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Art gallery
  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle equipment shop
  • Designer stores
  • Shopping mall
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 9 units
  • Bed sheets changed on request
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 9:00 PM) and Sunday - Sunday (3:00 PM - 6:00 PM)
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Cleaning fee: EUR 68 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 16 per night (66 ft away)
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 16

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Kaiser Max Design Appartements Apartment Innsbruck
Kaiser Max Design Appartements Apartment
Kaiser Max Design Appartements Innsbruck
Kaiser Max sign Appartements
Kaiser Max Design Appartements Innsbruck
Kaiser Max Design Appartements Aparthotel
Kaiser Max Design Appartements Aparthotel Innsbruck

Frequently asked questions

Are free cancellation options available at Kaiser Max Design Appartements?

Kaiser Max Design Appartements provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Kaiser Max Design Appartements?

This aparthotel is situated in Innsbruck City Centre, just steps from Innsbruck Old Town Christmas Market and Golden Roof, and within a short walk of Maria Theresa Street. You'll also find Cathedral of St. James and Hofburg less than a mile away.

Is parking available on site at this aparthotel?

Yes, there is a garage.

Does Kaiser Max Design Appartements feature a casino?

No, Kaiser Max Design Appartements doesn't have a casino.

Is there an indoor pool at Kaiser Max Design Appartements?

No, there is no indoor pool at this aparthotel.

Is Kaiser Max Design Appartements a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, a comfy mattress, and a rainfall showerhead.

Does Kaiser Max Design Appartements have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Kaiser Max Design Appartements feature a restaurant that includes a breakfast menu?

No, Kaiser Max Design Appartements doesn't have a restaurant that serves breakfast.

Does Kaiser Max Design Appartements allow pets to stay free of charge?

No, pets and service animals aren't allowed at Kaiser Max Design Appartements.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Kaiser Max Design Appartements?

The closest major airport to Kaiser Max Design Appartements is Kranebitten Airport (INN), which is 3.6 mi away (18 minutes by car).

Are there rooms with balconies at Kaiser Max Design Appartements?

Yes, some apartments at this aparthotel offer a deck where guests can enjoy city or courtyard views.

Reviews

Kaiser Max Design Appartements Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 85 out of 142 reviews
Rating 8 - Good. 38 out of 142 reviews
Rating 6 - Okay. 11 out of 142 reviews
Rating 4 - Poor. 6 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

Reviews

8/10 Good

Tina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.
Stayed 2 nights in Jun 2025

10/10 Excellent

JOHN

Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again
Stayed 6 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this area and the privacy
Stayed 5 nights in Feb 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katryna

Traveled with group
Liked: Cleanliness, room comfort
3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, amenities, room comfort
Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.
Stayed 3 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Megha

Traveled with family
Disliked: Amenities, property conditions & facilities
Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.
Stayed 2 nights in Jul 2024

8/10 Good

Christie, broken hill

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great
Stayed 3 nights in Dec 2023

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Amazing location and great spacious room
Stayed 1 night in Dec 2023

10/10 Excellent

L

Stayed 6 nights in Feb 2023

4/10 Poor

Graham

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen, Durham

Liked: Cleanliness, amenities, property conditions & facilities
This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.
Stayed 4 nights in Sep 2022

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, room comfort

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!
Stayed 5 nights in Sep 2022

4/10 Poor

Songvit

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I asked them before booking about keeping my luggage before check-in time. And the staff said "yes, they can keep my luggage". But when I arrived the staff tell me to keep my luggage at citylocker instead.
Stayed 2 nights in Apr 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, room comfort

Fantastic holiday and gorgeous apartment!

Amazing apartment in a fantastic central location! The decor was very tasteful, the beds very comfortable and it was well stocked in terms of kitchen utensils. The only down side was the dining area was extremely cold because the windows are old and so to eat in that bay window, which has the most incredible views meant you had to wrap up in a big blanket. The views and location are incredible and so it was a small price to pay. But it could do with something putting around or on the windows next to the table to prevent all the draughts. Absolutely wonderful time there though and would love to come back. Though being charged 50€ was too much for a very small real tree too! Hope to come back one day though as best Christmas I’ve ever had.
Stayed 4 nights in Dec 2021

8/10 Good

Minna, Mountain View, CA

Traveled with family
Liked: Cleanliness
Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.
Stayed 1 night in Dec 2019

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