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SureStay by Best Western Massena

2.0 star property
Hotel with free breakfast, in the vicinity of Harte Haven Shopping Center

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Photo gallery for SureStay by Best Western Massena

33-inch flat-screen TV with cable channels, TV
Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Living area | 33-inch flat-screen TV with cable channels, TV
Free self parking
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Living area | 33-inch flat-screen TV with cable channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
15054 State Highway 37, Massena, NY, 13662
  • Place, Massena Town Beach
    ‪5 min drive‬
  • Place, Harte Haven Shopping Center
    ‪5 min drive‬
  • Place, Upper Canada Village
    ‪55 min drive‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Massena

SureStay by Best Western Massena places you 3.2 mi (5.1 km) from Harte Haven Shopping Center. This 45-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Timequest Mini Golf - 4 min drive - 3.7 miles
  • Massena Town Beach - 5 min drive - 3.0 miles
  • Harte Haven Shopping Center - 5 min drive - 3.9 miles
  • Eisenhower Locks - 12 min drive - 9.1 miles
  • Upper Canada Village - 55 min drive - 43.4 miles

Getting around

  • Cornwall Station - 30 min drive
  • Massena, NY (MSS-Massena Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pizza Hut - ‬6 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Morley's​ American Grill - ‬5 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

SureStay by Best Western Massena

Hotel with free breakfast, in the vicinity of Harte Haven Shopping Center
Guests staying at SureStay by Best Western Massena enjoy free WiFi in public areas, a terrace, and a vending machine. There's free parking, and an airport shuttle (available on request) for USD 20 per person one-way. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a picnic area and barbecue grills.
Guests can expect free WiFi and 33-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per day, plus a deposit of USD 150 per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Hotel Massena
Econo Lodge Massena Hotel
Massena Econo Lodge
Econo Lodge Massena Hwy 37
Surestay By Massena Massena
SureStay by Best Western Massena Hotel
SureStay by Best Western Massena Massena
SureStay by Best Western Massena Hotel Massena

Frequently asked questions

What is there to do around SureStay by Best Western Massena?

This hotel is located in Massena within a short 20-minute walk of Grasse River. You'll also find Saint Lawrence River and Massena Town Beach within a short drive.

Will I be able to park at SureStay by Best Western Massena?

Yes, secured self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay by Best Western Massena include a casino?

No, SureStay by Best Western Massena doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Massena?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay by Best Western Massena?

Couples will appreciate amenities like a nature reserve, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at SureStay by Best Western Massena?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western Massena have a restaurant that serves breakfast?

SureStay by Best Western Massena offers free continental breakfast each morning though there is no restaurant.

Does SureStay by Best Western Massena allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay by Best Western Massena for a fee of USD 30.00 per pet, per day. A deposit of USD 150 per stay is collected.

Are there connecting rooms at SureStay by Best Western Massena?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay by Best Western Massena?

The closest major airport to SureStay by Best Western Massena is Massena, NY (MSS-Massena Intl.), which is 6 mi away (13 minutes by car).

Are there rooms with balconies at SureStay by Best Western Massena?

No, there aren't any guestrooms with balconies at SureStay by Best Western Massena.

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