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Microtel Inn & Suites by Wyndham Indianapolis Airport

2.0 out of 5.0

Recent guest reviews

I will never stay at this hotel again. Room was nasty, dirty floors, dirty towels on rack, bed was uncomfortable. On top of that, I've never had a more rude and unpleasant experience with staff at the front desk. I have no idea how this place could get a 8/10, something is definitely up, avoid this place if you can.

Picked this property due to ratings and proximity to the Speedway. Check in was the quickest hotel check-in I've ever had. Staff was friendly too. Room was clean, comfortable and had what we needed. Breakfast was good and the auto pancake maker made some tasty pancakes. Would stay again here for sure.

I made the reservation because I had a late flight and didn't want to drive 75 miles to my destination. I entered the hotel to encounter a window in the foyer. I asked if this is where I checked in and the clerk just laughed at me. I thought perhaps this is where they handled their late arriving clients for security. He never told me to come inside. I just looked around and saw the other door and went in. He continued to laugh. I found him rude. I asked him where to park to be close to my room and he said anywhere. He gave me the spiel about breakfast at 6:00 and dismissed me. As for breakfast, the only healthy item available was yogurt. The rest was nothing but carbs. Two other guests complained about this when we were in the elevator. My room was across from the elevator and very close to the fitness room. It was noisy. I had to leave the A/C unit going all night to try to block the noise. I should have changed rooms but I was too tired to dress and repack. Also, I travel for business and never encountered a shower "turn on switch" like this one. I looked around and could not find anything. I called the front desk and got an abrupt "push up". Not seeing anything but the main spout, I pushed up and voila it came out the shower. Teach your people some customer service skills please!

The room is super clean and comfortable. The bed is very nice. The staff was very kind! We had a great stay.

The room (their smallest) was reasonably priced. The mattress and pillows were comfortable. However, in the middle of the night, second hand smoke entered the room. It lasted until we checked out. Smokers were outside every entrance every time we entered or left the building; so if you're smoke sensitive, be aware.

I was here a very short stay but the room, was clean, beds comfy, staff friendly, tv had good channels. Didn't have breakfast there so I can't comment on the continental breakfast. I'd stay there again.

Relatively close to the airport, right next to a hoppin' restaurant, easy access to gas stations to fill up your rental. Great staff, clean rooms and lobby. Everything you need in a hotel.

Construction, parties in rooms, industrial vacuum cleaners at all hours, staff doesn't care. Stay away.

This was my first stay at a Microtel and I was pleasantly surprised. Room was bigger than expected, and it was clean.

This hotel smelled like smoke through the entire hotel including the rooms. Awful! would never stay there again.

Fairly clean room, Smoke alarm was found to have a plastic grocery bag covering it. Probably was from previous guest who probably smoked in room. Beds were very uncomfortable. Property was in need of remodeling and updating.

We stayed here during the Indy MotoGP in August. The hotel was easy to find, close to the track and comfortable. Check-in was easy and staff was friendly. The room itself was comfortable, quiet and clean. I was perfectly happy with this place. The restaurant next door had decent food. I would stay her again without hesitation.

safe and fairly convenient location. The room had all of the standard amenities and was VERY clean. As far as inexpensive hotels go, you can't beat this one!

Ion arrival the front desk clerk was very nice and friendly Took care of all my needs and assisted me in every way . The room was clean ample and up to date except for the out dated tv. The breakfast was ok , you can't expect a gourmet meal but was adequate clean and convenient self served

The shuttle service to the airport is dependable for both drop-off and pick up; the restaurant next door has excellent food so one doesn't have to drive to another location for dinner. The only downside that I experienced is the lack of protein, except for peanut butter, and a variety of whole grain cereals and fresh fruit in the continental breakfast offerings

This was our second trip to Indy and our second stay at the Microtel. Our room was clean with some visible water spots and touchups. The bathroom counter was too small for two ladies with lots of toiletries. The location was great; right off the interstate and within ten minutes of downtown.

I've stayed at this hotel before and the staff is very polite and check in is very easy and fast, I never had to wait to get into my room. The rooms are spacious & clean the bathroom is clean and so is the refrigerator & microwave. This hotel has a lot of food places and a Walmart right on the same lot and gas station and is right off the freeway (that's a great plus). Love that it was only 5 mins from the concert venue I went to made it easy to get there and back. They also offer a shuttle service, would definitely tell others about Microtel.

We stayed here one night during the MotoGP race. The room was quiet and clean. Staff was helpful and the continental breakfast was ok too. The location was great- minutes from the track and close to downtown too. We would definitely stay here again.

Overall the hotel was not bad but the biggest issues was there poor breakfast. It only had hard waffles that was also cold at time, and hard biscuits, if you not a breakfast person the hotel does what it supposed to do.

OK hotel, well located, shares parking with busy restaurant,leaving few parking spots for hotel guests. Most of the time we had to park in adjacent Sam's parking lot. Breakfast was spartan. Clean rooms and hallways. friendly staff. Appropriately priced.

5815 Rockville Road Indianapolis IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of 8 Seconds Saloon, Microtel Inn & Suites by Wyndham Indianapolis Airport is within 3 miles (5 km) of Dallara IndyCar Factory. This 57-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Near the airport, the hotel is also close to Indianapolis Motor Speedway and Indianapolis Motor Speedway Hall of Fame Museum.


Dining

Free continental breakfast is offered each morning. Enjoy a leisurely bite to eat at Kazablanka, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 57 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and ironing boards.


Property features

Guests of Microtel Inn & Suites by Wyndham Indianapolis Airport enjoy a fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include a business center, laundry facilities, and a fireplace in the lobby.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, Accessible

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Indianapolis Airport

Everyone (10) Couples (10) Business (14) Family (4) Other (11) Friends (2)
1

terrible hotel and staff

Everyone

I will never stay at this hotel again. Room was nasty, dirty floors, dirty towels on rack, bed was uncomfortable. On top of that, I've never had a more rude and unpleasant experience with staff at the front desk. I have no idea how this place could get a 8/10, something is definitely up, avoid this place if you can.

By on Oct 29, 2017

Review comment responded on Oct 31, 2017

Thank you for taking the time to complete our survey. We are sorry to hear about your unfortunate experience, your feedback is very important to us. Once again we appreciate your time and we hope to see you on a near future so we can have the chance to provide you with a superior experience.

5

clean and friendly

Everyone

Picked this property due to ratings and proximity to the Speedway. Check in was the quickest hotel check-in I've ever had. Staff was friendly too. Room was clean, comfortable and had what we needed. Breakfast was good and the auto pancake maker made some tasty pancakes. Would stay again here for sure.

By , from Cleveland, OH on Jul 25, 2017

Review comment responded on Jul 27, 2017

Thank you for taking the time to write such a nice review regarding your recent stay. We appreciate your wonderful comments about the staff and the breakfast area. We hope to see you again soon on your next visit to Indy.

3

hotel close to airport

BusinessTravelers

I made the reservation because I had a late flight and didn't want to drive 75 miles to my destination. I entered the hotel to encounter a window in the foyer. I asked if this is where I checked in and the clerk just laughed at me. I thought perhaps this is where they handled their late arriving clients for security. He never told me to come inside. I just looked around and saw the other door and went in. He continued to laugh. I found him rude. I asked him where to park to be close to my room and he said anywhere. He gave me the spiel about breakfast at 6:00 and dismissed me. As for breakfast, the only healthy item available was yogurt. The rest was nothing but carbs. Two other guests complained about this when we were in the elevator. My room was across from the elevator and very close to the fitness room. It was noisy. I had to leave the A/C unit going all night to try to block the noise. I should have changed rooms but I was too tired to dress and repack. Also, I travel for business and never encountered a shower "turn on switch" like this one. I looked around and could not find anything. I called the front desk and got an abrupt "push up". Not seeing anything but the main spout, I pushed up and voila it came out the shower. Teach your people some customer service skills please!

By , from Austin, Tx on Apr 25, 2017

Review comment responded on Apr 27, 2017

Thank you for taking the time to complete our online survey. We are sorry for not being able to meet your expectations during your recent stay; please accept our most sincerest apology. We hope to see you again so we can have the chance to provide you with a better service.

5

great place!

Everyone

The room is super clean and comfortable. The bed is very nice. The staff was very kind! We had a great stay.

By on Apr 4, 2017

Review comment responded on Apr 7, 2017

Thank you for your recent stay at Microtel Inn and Suites, we are glad to hear such nice words and we hope to see you again soon!

3

decent room, but second smoke from neighbors

Everyone

The room (their smallest) was reasonably priced. The mattress and pillows were comfortable. However, in the middle of the night, second hand smoke entered the room. It lasted until we checked out. Smokers were outside every entrance every time we entered or left the building; so if you're smoke sensitive, be aware.

By , from WI on Mar 8, 2017

Review comment responded on Mar 10, 2017

Thank you for taking the time to complete our online survey. We apologize for the inconvenience you experienced with the smoking smell in the room. We always desire for your stay to be fantastic and it's regretful for us that this was not the case. We hope to see you again soon so we can have the chance to provide you with a better service.

4

good stay!

Everyone

I was here a very short stay but the room, was clean, beds comfy, staff friendly, tv had good channels. Didn't have breakfast there so I can't comment on the continental breakfast. I'd stay there again.

By , from L, warsaw, IN on Oct 14, 2016

Review comment responded on Oct 15, 2016

Thank you for your recent stay at Microtel Inn and Suites. We are glad to hear about your stay and your nice words about the clean room, comfy beds and friendly staff. Hope to see you again soon and we appreciate your feedback!

5

simply great

Everyone

Relatively close to the airport, right next to a hoppin' restaurant, easy access to gas stations to fill up your rental. Great staff, clean rooms and lobby. Everything you need in a hotel.

By , from Washington D.C. on Sep 27, 2016

Review comment responded on Sep 29, 2016

Thank you so much for taking the time to complete our online survey. We appreciate your nice words about the staff, rooms and lobby. Hope to see you soon and appreciate your feedback!

1

loud

Everyone

Construction, parties in rooms, industrial vacuum cleaners at all hours, staff doesn't care. Stay away.

By , from here on Aug 26, 2016

Review comment responded on Aug 27, 2016

We apologize for the inconvenience you experienced we are currently working hard to make our service better. Thank you!

4

good for the price, close to airport

Everyone

This was my first stay at a Microtel and I was pleasantly surprised. Room was bigger than expected, and it was clean.

By , from colorado on Aug 7, 2016

1

smoke smell hotel

Everyone

This hotel smelled like smoke through the entire hotel including the rooms. Awful! would never stay there again.

By on Mar 23, 2016