The AC unit automatically shuts down at night & room became hot. The double beds were too small for sleeping.
Checking in was a headache. Night shift safe was horrible and rude!! Will not be staying here moving forward
Terrible customer service . Will not return
Was so wonderful
IT was a great stay. The property was clean. During COVID - housekeeping is only on request. The room was clean and tidy and as soon as we left - we could see the housekeeping coming in to clean the room. I would recommend it .. PS - we brought our own towels and sheets and pillow covers. We used ours instead of the hotels but really - we could have used theirs - it looked very clean.
Terrible check in experience, it took several phone calls to get my (pre paid) guests registered
with a Holiday Inn, I know what to expect and this one was updated and better than most.
I spend the night at this hotel the nights before I bike on the Cape Cod Rail Trail. Its about a 15 minute drive to the start of the trail in Dennis. The hotel is near the mall and places to eat. The breakfast is nice, and the staff are friendly.
The room was very clean and bedding felt fresh and clean as well. Only thing I wish the room had is a microwave. Also, strange layout where are the Elevators??? We carried all of our luggage up and down the stairs luckily we were only packed for one night's worth.
Big hotel with friendly staff, Kim at front desk was very helpful explaining things to do around the area. Short drive away (couple minutes) from downtown shops and restaurants, a beautiful marina, and the beach.
Very nice hotel in a central location. Lots of good restaurants nearby.
Excellent location, easy to get to downtown Hyannis, beaches, and lots of shops nearby.
This Holiday Inn is excellent! Very, very clean. Overall place seemed new or newly rehabbed. Friendly staff. Wonderful pool with super hot Jacuzzi. Restaurant staff was great, recommended getting kids eat free coupons from front desk. Close to all highways, shopping and chain restaurants (within walking distance). Plenty of parking.
The rooms are in a good condition, but the rest of the Hotel needs an update. The breakfast was very basic.
My family of four stayed for one night on the Cape mid-week to do some Bridal shopping. We tend to travel about 7-8 times a year, all on pleasure; sometimes with our adult kids, many times with friends, and once/twice on our own. This hotel sounded like a good bet, but proved to be one of the more disappointing stays we have encountered in the last several years. PRO: The pool/jacuzzi were very nice, and proved to be a bright spot. CON: From our room in builiding 5, it was very dificult to find the interior accessway to the pool and we ended up walking outdoors for much of the way. The bedroom was very small. We found evidence that one of the bedcovers was not clean, and the the full size beds were SO small! My feet ovehung the bed (5'3") and there was a large divet/hole in the center of the bed my hub and I shared. The bathroom looked very nice, but quality/functionality were poor. Not enough room/counterspace. Useable showerspace was poor. My hub needed to work briefly, and had to set up space sitting on the toilet and using the bathroom sink area as a desk. Noise between rooms was easily heard.
Was a good hotel stayed for a night. Did not use pool or gym or any amenities.
Stayed here 3 days Memorial Day weekend. Rooms are very clean, however very small. It's the best priced hotel for a 3 star in the area! Restaurants and shopping are right across the street! You can walk across the street to Friendly's for breakfast. Olive Garden nearby, plus lots of other restaurants! Check out the Brazillian Grill if in the mood for meat! Lots of grilled meat. NY top sirloin was really good!
Holiday Inn Hyannis, an IHG Hotel places you within 3 miles (5 km) of popular attractions like John F. Kennedy Hyannis Museum and St. Francis Xavier Church. This 196-room, 3-star hotel has an outdoor pool along with an indoor pool and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.
Holiday Inn Hyannis, an IHG Hotel features an indoor pool, an outdoor pool, and a gym. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.
The AC unit automatically shuts down at night & room became hot. The double beds were too small for sleeping.
Checking in was a headache. Night shift safe was horrible and rude!! Will not be staying here moving forward
Terrible customer service . Will not return
Was so wonderful
IT was a great stay. The property was clean. During COVID - housekeeping is only on request. The room was clean and tidy and as soon as we left - we could see the housekeeping coming in to clean the room. I would recommend it .. PS - we brought our own towels and sheets and pillow covers. We used ours instead of the hotels but really - we could have used theirs - it looked very clean.
Terrible check in experience, it took several phone calls to get my (pre paid) guests registered
with a Holiday Inn, I know what to expect and this one was updated and better than most.
Dear Anonymous, Thank you for reviewing our property. We appreciate all feedback and our '3 star review'