Property was ok, a little dated, and AC in my room did not work. Only stayed for 1 night so didn't bother to have room changed. Very bad check in experience, booked 2 rooms for 3 people and was charged for 3rd person to stay. Apparently only 1 person per room and everyone else at additional cost. Be careful booking here if you don't like being nickel and dimed.
Located in Al Mamsha El Seyahi, Iberotel Casa Del Mar Resort is a leisurely stroll from sights such as Hurghada Museum and Red Sea. This 199-room, 4-star hotel has 2 outdoor pools along with a free water park and 2 restaurants.
Enjoy dining at one of 2 onsite restaurants including Panorama Main Restaurant, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.
Guests can expect to find flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Furnished balconies or patios, coffee makers, and safes are also standard. Housekeeping is available on request.
Guests of Iberotel Casa Del Mar Resort have access to 2 outdoor pools, a free water park, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EGP 836 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive hotel include free WiFi in public areas, a terrace, and laundry facilities.
Property was ok, a little dated, and AC in my room did not work. Only stayed for 1 night so didn't bother to have room changed. Very bad check in experience, booked 2 rooms for 3 people and was charged for 3rd person to stay. Apparently only 1 person per room and everyone else at additional cost. Be careful booking here if you don't like being nickel and dimed.
Dear Mr. Bryan, Hope my mail find you well, Thank you very much for your comments in regards to your recent stay with us at Jaz Casa Del Mar Resort. The service provided to our guests is the primary concern and it would certainly appear that there was a breakdown in the high standards that we endeavor to maintain at the Jaz Casa Del Mar Resort and at all Jaz hotels and resorts. Please be informed that I personally have spoken to the department heads concerned and clearly expressed my thoughts in regards to your constructive comment. And corrective actions will be taken immediately, once again, thank you very much for your constructive feed-back and I look forward in welcoming you back to the Jaz Casa Del Mar Resort. Sincerely yours