Hotels in Huntsville

Had to ask cleaning lady to clean my room and she looked at me like I was crazy. Mind you she cleaned my room once out of 4 days. I understand COVID could hamper things but the morning breakfast was unsat. If you aren't giving a product then credit my room rate.

The tv didn’t work. Called the office multiple times about 9pm on Friday night and they never answered. Next evening We stopped by the office To ask for assistance and the clerk said it was Cox Tv issue. On our way back to our room, we noticed several rooms with working TV’s. In our opinion the clerk lied to us. At our checkout, I told the lady the TV situation and how many times we called on Friday night. The other man at the desk said “ we were slammed”. Really at 10:00 pm? He was very condescending and showed no concern for our situation. So we had no TV available for two nights. The free breakfast was decent but would have been great if it was hot. The servers was very friendly and attentive. A positive note, the room was clean.

The hotel was super clean, and it a great location. The staff were super friendly and helpful. I would definitely stay here again, and recommend to my friends and family.