See all properties

Basin Park Hotel and Spa

3.0 star property
Hotel with a full-service spa, steps from Basin Spring Park

Choose dates to view prices

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Breakfast, lunch and dinner served
Exterior
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board
Breakfast, lunch and dinner served

Reviews

8.6

Excellent

Popular amenities

  • Restaurant
  • Hot Tub
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Popular LocationEureka Springs District Court3 min walk
  • Popular LocationEureka Springs & North Arkansas Railway17 min walk
  • Popular LocationGreat Passion Play Amphitheater6 min drive
  • AirportFayetteville, AR (XNA-Northwest Arkansas Regional)71 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Similar properties

Pool
Osage Creek Lodge
Pool
Breakfast included
Pet friendly
Parking included
9.2 out of 10, Wonderful, (1008)
The price is $119
per night
$136 total
includes taxes & fees
Aug 10 - Aug 11
Osage Creek Lodge

About the neighborhood

Eureka Springs

Located in Eureka Springs Historic District, Basin Park Hotel and Spa is next to popular attractions like Basin Spring Park and Eureka Springs City Auditorium. This 59-room hotel has conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Eureka Springs City Auditorium - 2 min walk
  • Eureka Springs District Court - 3 min walk
  • Eureka Springs Historical Museum - 6 min walk
  • Eureka Springs & North Arkansas Railway - 17 min walk
  • Great Passion Play Amphitheater - 6 min drive

Getting around

  • The preferred airport is Northwest Arkansas Regional Airport (XNA): 71-min drive, 50.1 mi/80.6 km.

Restaurants

  • ‪The Spring on Main - ‬5 min walk
  • ‪Skybar Gourmet Pizza - ‬11 min walk
  • ‪Mud Street Cafe - ‬3 min walk
  • ‪Balcony Restaurant & Bar - ‬1 min walk
  • ‪New Delhi Cafe - ‬4 min walk

About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
A full-service spa, free WiFi in public areas, and a spa tub are featured at Basin Park Hotel and Spa. There's free offsite parking and an area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ceiling fans.
Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Weekday continental breakfast available for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Spa tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Frequently asked questions

Is a free cancellation option available at Basin Park Hotel and Spa?

Basin Park Hotel and Spa offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Basin Park Hotel and Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Basin Park Hotel and Spa on Aug 6, 2024 start from $113.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Basin Park Hotel and Spa?

This hotel is situated in Eureka Springs Historic District, just steps from Basin Spring Park and Eureka Springs City Auditorium, and within a short walk of Eureka Springs District Court. You'll also find Eureka Springs & North Arkansas Railway and Eureka Springs Historical Museum less than a mile away.

Is parking available on site at Basin Park Hotel and Spa?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa available at Basin Park Hotel and Spa?

Spa1905 is the hotel's spa and services include Swedish massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Basin Park Hotel and Spa have a casino?

No, Basin Park Hotel and Spa doesn't have a casino.

Is there an indoor pool at Basin Park Hotel and Spa?

No, this hotel doesn't have an indoor pool; however, there is a spa tub.

What will couples enjoy most about a stay at Basin Park Hotel and Spa?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Basin Park Hotel and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Basin Park Hotel and Spa feature a restaurant that includes a breakfast menu?

Yes, Basin Park Hotel and Spa serves continental breakfast for a surcharge on weekday mornings at Eureka Springs Restaurant.

Does Basin Park Hotel and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Basin Park Hotel and Spa for a fee of USD 35 per accommodation, per night. The property also provides food and water bowls.

Does Basin Park Hotel and Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Basin Park Hotel and Spa?

No, you won't find guestrooms with balconies at Basin Park Hotel and Spa.

Does Basin Park Hotel and Spa have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Basin Park Hotel and Spa.

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1002 reviews" "
Rating 8 - Good. 318 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tyler

Stayed 1 night in Apr 2024

6/10 Okay

Tiffany, Olathe

Traveled with family
Disliked: Property conditions & facilities
The bathroom was way too small. The toilet was up against the window and wall. The shower was tiny and the sink was in the room far away from the bathroom. The air conditioner had to run all night and that was loud.
Stayed 1 night in Apr 2024

8/10 Good

Gary, Anchorage

Business traveler
At this hotel you are stepping back in time. A very old, classic hotel from post Civil War era. Not perfect but pretty good shape for its age. A visit to Eureka Springs is a step back in time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating. We decided to stay an extra night and we changed rooms. We left for the day and once or new room was ready, they moved the luggage for us. Staff is polite and friendly.
Stayed 2 nights in Apr 2024

6/10 Okay

Russell

Liked: Staff & service
Just ran down not maintained
The room was not in the greatest of conditions. Bed felt like it had sand on the sheets. I did not have this a few years ago when we stayed here. It's just basically ran down. Not maintained as well.
Stayed 3 nights in Apr 2024

2/10 Terrible

janelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk was rude. They acted like they didn't even want us to be there. No greeting, no smile, no thank you. Very short and curt. The shuttle drivers were the nicest people there. The room was subpar and ugly. The staircase needed vacuuming and the food was subpar. If you called the front desk they were just plain rude. The hotel is not at all attractive. I've stayed at better La Quinta's and I payed almost $400 in hotel tax. Overall I would find another place to to stay. Highly overrated!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful place to stay. We did the wine tasting and it was so much fun. Highly recommend staying and taking advantage of the spa and wine tasting.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Neat history. Cool bar. Friendly staff. Dog friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I enjoyed our night stay here. Awesome location to downtown Eureka Springs and all the shops.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service
Rustic 1800's Hotel
While it was cool and nostalgic to stay at a hotel built 120 years ago, the Basin Park Hotel had little to be desired. Our room was small and quaint, but our bathroom was tiny (3'x3' shower), a toilet, that if you were a large person, probably couldn't fit on. The bathroom sink was actually in the bedroom!! Being old, the floors really weren't level, so if you have a problem with your balance, this probably isn't the hotel for you. On a positive note, the Balcony restaurant was nice and the food was quite good. The front desk staff could use a refresher course in customer service as it was difficult to understand our first clerk as her mask was hiding her voice and was difficult to hear. Our clerk at checkout was quite pleasant and helpful, though.
Stayed 2 nights in Apr 2024

10/10 Excellent

Clayton

Stayed 1 night in Apr 2024

6/10 Okay

Sallye

Traveled with family
Liked: Staff & service
Seemed dingy to me. Didn’t appreciate the fire alarm going off (no fault of hotel).
Stayed 1 night in Apr 2024

10/10 Excellent

Tristan

Stayed 1 night in Apr 2024

8/10 Good

Martha, CAPE CORAL

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an issue but it was walkable. Traffic is congested and sidewalks ar uneven and broken. Beautiful area, but not very handicapped accessible. We enjoyed dinner at Rogues Manor and the live music at the hotel. It was overall pleasant experience.
Stayed 1 night in Apr 2024

6/10 Okay

Stacy

Liked: Cleanliness
Disliked: Room comfort
Could be so great...
Four day stay, "Premium Single Room", we looked for a different room after the first night, unsuccessful. We knew the hotel was nostalgic, ready to embrace the fact that it was very old, we weren't prepared for the inability to just be comfortable. BAD things: hotel rooms are very noisy, floors creak at EVERY step, in your room and above/around you. You will hear every step, item drop, door close, showering, toilet flush, conversation. There is no where to put your personal items. Room has one nightstand, we turned over a trash can the first night just to have something to put our phone and water on. They brought a table the next day but we needed it for our bathroom items, no flat surface in the bathroom, there's a pedestal sink with no room for anything, had to balance anything we were using on the sink, the back of the toilet held the towels and extra TP. We literally took each item out of our toiletry bag, used it, put it back in the other room, back and forth. A simple shelf would have solved this. No where to hang our clothes we brought on hangers, no rack, no hooks. No makeup mirror or area to put on. Broken lamp held up by a chair. Front desk employees are not friendly, no smiles, won't engage, just bare minimum. GOOD things: for as old as this property is, the rooms were VERY clean, their housekeeping staff is top notch. The shuttle driver Benny was amazing and fun! Food in the hotel was great, game room is fun, bartender is same as front desk folks, not fun.
No where to sit your items.
Nightstand could use an update.
Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a great place on your visit to Eureka Springs this is the place! Great location and a superior state made for a great experience for us.
Stayed 2 nights in Apr 2024

10/10 Excellent

Caitlin

Stayed 1 night in Mar 2024

8/10 Good

Kenny

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Mar 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2023

6/10 Okay

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Marian

Stayed 2 nights in Mar 2024

4/10 Poor

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is an OLD hotel. Like the rest of the town, everything is OLD. That said, it is not a bad hotel. The staff was amazing. From the front desk attendants to the bar/dining staff to the cleaning staff, the service was amazing. I always try to book directly through the hotel...but that was not a wise move. We received an amazing deal through Expedia. The price was 1/2 of booking through the hotel directly. We booked 2 rooms and loved being across the hall from each other. The rooms were cozy, but old. Dim lighting and interesting plumbing situations. The floors are creaky, which falls in line with the mood of the old hotel. Beds, bedding, sheets, towels were totally fine. The hotel restaurant was very good as was the game room. I had a great time with my almost-adult children in the game room. The location is absolutely perfect! Being right in the middle of Eureka is fantastic. We could walk everywhere and if needed, the hotel had a shuttle available at all times. We had amazing dining experiences at the suggestion of the hotel staff . Overall, we had a fantastic stay at a fun hotel which is located in the best place in Eureka!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024