Too many homeless people on and around the property.
Liked the suite. Was roomy and comfortable. Mattress needed updating and pullows were small, but it suited our needs.
Convenient location, great value for the price, decent breakfast (free for guests), and good customer service. No complaints. Would definitely stay here again.
a good location for MD Anderson and medical center.
The staff is warm, inviting, and friendly. Great room rate and convenience
Staff is really just the best. Rooms are clean and in nice order
I did not like that there were no bathroom amenities (shampoo etc.,) in the rooms and our room was not completely clean.
The couch was so dirty in my room, if I had brought my dog I wouldn’t have let her sit on it. There is no reason, at all to allow furniture to get that dirty. I know they have cleaning ability to do the arms & backs.
Everything was great. The room was spacious enough for 2 people. It was clean and neat. My only negative review would be that the DVD player cables were not working. I called the front desk about replacement cables or player but they didn't have any. It wasn't a huge deal for myself but overall a great stay.
Very nice and convenient, the staff was very helpful.
The only problem we had when entering our room was the fact that it had a bit of a musty smell. However, after running the a/c and cooling the room down, it went away. Other than that, our stay was great!
Stayed for two nights, staff was excellent, room was clean. A+. I would stay again....
For us to go hang out in downtown Houston, the location of this hotel is good enough if you have a car. For first impressions, a negative would be a smell we detected as we walked in, I've noticed a room near the lobby seemed to had a water damage of some sort. Other than that we had a good stay, the room was comfortable and the service was good, including free breakfast. The other negative thing, and this is NOT THE HOTEL'S FAULT, someone in the room next to ours woke us up on Sunday at 5:30 am with his very loud prayer, we were seconds away from calling the front desk do to something about it.
The staff could not have been better. The check-in and check-out persons were excellent. The cleaning people were friendly and responsive. The room was clean. The appliances all worked well. The shower handle came off but was still useable when replaced. We reported it when we left and it was noted for fix by the clerk. The walls are a bit thin, could hear the person next door late at night talking, then snoring. A full grown man was at breakfast in his pajama bottoms and the tee shirt he slept in. Getting dressed for breakfast did not appear to be a priority by some others.
Overall good value for money. The bed was too hard, made it uncomfortable, and no hot water in the bathroom sink.The shower faucet was hard to turn on. We were kicked out of the internet a couple of times...
My wife and I were in Houston because she is a patient at MD Anderson Cancer Center. The selection of the Mainstay Suites was based on: location. reviews and price. We weere very pleased with everything including the shuttle service. Clean inside of the facility in general as well as spacious parking and well kept grounds. Generally friendly accomodating staff. Will definitely plan to stay there again(depending on the rates at the time).
The hotel met my expectations. The only problem was waiting to check in so long
staff needs better attitude. They were helpful but in an way that is not desirable. Also, i think that the lighting in the room needs to be better
Good value, clean hotel and very friendly staff. Parking lot has cameras and is safe but after dark don't venture out is my advice. Especially if you are a female traveling alone. I would stay there again for the value. Rooms with little kitchen is awesome, had I been there more then one night I would have really enjoyed that feature.
Located in Astrodome, Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant is within 2 miles (3 km) of popular attractions such as Houston Zoo and Hermann Park. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 92 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.
At Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and a computer station.
Too many homeless people on and around the property.
Liked the suite. Was roomy and comfortable. Mattress needed updating and pullows were small, but it suited our needs.
Convenient location, great value for the price, decent breakfast (free for guests), and good customer service. No complaints. Would definitely stay here again.
a good location for MD Anderson and medical center.
The staff is warm, inviting, and friendly. Great room rate and convenience
Staff is really just the best. Rooms are clean and in nice order
I did not like that there were no bathroom amenities (shampoo etc.,) in the rooms and our room was not completely clean.
The couch was so dirty in my room, if I had brought my dog I wouldn’t have let her sit on it. There is no reason, at all to allow furniture to get that dirty. I know they have cleaning ability to do the arms & backs.
Everything was great. The room was spacious enough for 2 people. It was clean and neat. My only negative review would be that the DVD player cables were not working. I called the front desk about replacement cables or player but they didn't have any. It wasn't a huge deal for myself but overall a great stay.
