MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly hotel with area shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Welcome to MainStay Suites, where guests can check in and enjoy a convenient stay.
Relax by the pool surrounded by lounge chairs and a table with an umbrella.
Relax in a serene seating area with a round table, chair, and framed artwork, perfect for a quiet moment to work or unwind.
Cozy retreat with a kitchenette, dining area, and comfortable seating by the window.
Relax in this inviting space with a large bed, flat-screen TV, and comfortable sofa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
3134 Old Spanish Trl, Houston, TX, 77054
  • Houston Zoo
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Rice University
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

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Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Queen Beds

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Houston

Located in Astrodome within 2 miles (3 km) of Houston Zoo, MainStay Suites Texas Medical Center/Reliant Park is within a few miles (5 km) of other popular sights such as MD Anderson Cancer Center. This 89-room hotel has an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Houston Zoo - 3 min drive - 2.1 miles
  • MD Anderson Cancer Center - 3 min drive - 2.3 miles
  • University of Houston - 5 min drive - 3.9 miles
  • Rice University - 5 min drive - 3.3 miles
  • NRG Stadium - 6 min drive - 3.5 miles

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Jack in the Box - ‬19 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel with area shuttle service and a 24-hour fitness center
At MainStay Suites Texas Medical Center/Reliant Park, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from October 01 to February 25.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Is free cancellation available at MainStay Suites Texas Medical Center/Reliant Park?

MainStay Suites Texas Medical Center/Reliant Park offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do near MainStay Suites Texas Medical Center/Reliant Park?

This hotel is situated in Astrodome within a short 16-minute walk of Hermann Park. You'll also find Houston Zoo and NRG Stadium within a short drive.

Will I be able to park at MainStay Suites Texas Medical Center/Reliant Park?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does MainStay Suites Texas Medical Center/Reliant Park include a casino on the premises?

No, MainStay Suites Texas Medical Center/Reliant Park doesn't have a casino.

Is there an indoor pool at MainStay Suites Texas Medical Center/Reliant Park?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from October 01 until February 25.

Is MainStay Suites Texas Medical Center/Reliant Park good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an outdoor pool.

Are there hot tubs at MainStay Suites Texas Medical Center/Reliant Park?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Texas Medical Center/Reliant Park have a restaurant that serves breakfast?

No, MainStay Suites Texas Medical Center/Reliant Park doesn't have a restaurant that serves breakfast.

Does MainStay Suites Texas Medical Center/Reliant Park allow pets to stay free of charge?

No, pets aren't allowed at MainStay Suites Texas Medical Center/Reliant Park though service animals are welcome.

Does MainStay Suites Texas Medical Center/Reliant Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to MainStay Suites Texas Medical Center/Reliant Park?

The closest major airport to MainStay Suites Texas Medical Center/Reliant Park is Houston William Hobby Airport (HOU), which is 11.4 mi away (27 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 21.2 mi away (28-minute drive).

Are there rooms with balconies at MainStay Suites Texas Medical Center/Reliant Park?

Yes, some guestrooms at MainStay Suites Texas Medical Center/Reliant Park offer a balcony.

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Estefanía

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and cared about service. The room was clean and had a nice layout. The mattress was very uncomfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
It was more than I expected. Really nice accommodations. Rooms were above average.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Stayed 3 nights in Mar 2025

10/10 Excellent

Khe

Liked: Cleanliness
Stayed 3 nights in Mar 2025

2/10 Terrible

Bennie

Disliked: Cleanliness, staff & service, property conditions & facilities
I can not rate my stay as I tried to cancel well before check in and I did pay for the insurance so that if I did have to cancel I would get my money back. However, I was told no refund.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A good place but going downhill fast

The people were great but the building is falling apart. Floor was peeling up in sections, the shower curtain torn, and a definite feeling the foundations had shifted. The area was kinda sketchy too. The shuttle is run by a guy who has his own vehicle but after 7pm was a dice roll..overall can't recommend if you are already nervous about a hospital trip but frugal people might be okay. BTW no grocery stores nearby either so either plan on a cheat day/week or explore more than I did but you are in a sketchy little area so be careful
Stayed 3 nights in Mar 2025

6/10 Okay

Rosalin

Traveled with group
Disliked: Room comfort
Bed very uncomfortable, mattress feels like it was stuffed. Can hear neighbor moving.
Stayed 1 night in Feb 2025

6/10 Okay

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was average to above average. The part of town was less than preferable because there were degraded or unsafe surroundings with vagrants hanging around, and no decent restaurants close by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Property under construction which was not included in the information about this property.
Stayed 1 night in Mar 2025

8/10 Good

Edward, Naples

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient to Md anderson
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it. Pattycakes make me happy!

My lover and I just had the best time of our lives here. We loooovvvwee it sooo much. Kisses 👨‍❤️‍💋‍👨
Stayed 4 nights in Mar 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities
Very run down and dirty
Stayed 1 night in Mar 2025

8/10 Good

Carol, laredo

Liked: Cleanliness, staff & service
Clean, good location, good value, a little outdated, elevator out of service, noises from walking upstairs can be heard.
Stayed 1 night in Feb 2025

2/10 Terrible

Guadalupe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

4/10 Poor

Kazeric

Disliked: Cleanliness, property conditions & facilities
Roaches need to spray
Stayed 1 night in Mar 2025

6/10 Okay

Soheila, bedminster

Liked: Staff & service
The elevator had a terrible noise and had to be maintained. Overall not bad but not great either.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Our room wasn’t cleaned while we were there, I didn’t have any soap in my bathroom and the tv remote didn’t work. We asked 3 times for someone to fix the remote, and they promised to do so, but nothing was done.
Stayed 5 nights in Feb 2025

4/10 Poor

Ashlee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room had roaches, stains on the carpet, and appeared to have some sort of water damage.
Stayed 2 nights in Mar 2025

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before, it's conveniently located for the livestock show.
Stayed 1 night in Mar 2025

2/10 Terrible

Alan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival and check in the hotel clerk asked for my debt card and then he charged me $100.00 deposit . I asked why he told me incase you damage your room . I told him that I had paid for insurance . He replied oh well . When I checked out I ask for my $100.00 dollars . The clerk said it would be 3-5 days . It has been 10 days and still no refund yet
Stayed 2 nights in Feb 2025

4/10 Poor

Sharon

Traveled with family
Disliked: Staff & service

Our stay at Mainstay Suites

The fire alarm went off in the middle of night for the first 3 nights we were there. The next 3 nights my hotel phone rang once during the middle of the night. We were on the 2nd floor and I have problems with stairs, which made it uncomfortable when the elevator was out of order for a day or two. The utensils provided for cooking and eating in the room, were 1 spoon, 1 knife, 2 forks, 1 pot and 2 dishes. The doors to the bedroom and the adjoining room would not completely close. The rooms should have been checked better when cleaning, there was a dirty sock on the floor of the closet and we saw a roach walking across the floor.
Stayed 8 nights in Feb 2025

6/10 Okay

Dona

Business traveler
Liked: Cleanliness, staff & service
Appearance very dated, needs a lot of repairs.
Stayed 4 nights in Feb 2025