Knights Inn Houston Hobby Airport1.5 out of 5.0
Recent guest reviews
Horrible Horrible I wouldn't have anyone stay here, checked in walked into the room, the rooms was outdated, the carpet was dirty, the sheets didn't look clean they were dingy looking, the room smelled like sewage, the smell hit you as soon as you opened the door. I went back to front desk and the clerk gave me a hard time about refunding my money & was very unconcerned about the room only suggested giving me a new one. I told her I wouldn't let me dog stay here. Needless to say it was like midnight i had to find another hotel. Finally got hold of management 2 days later to get a refund. I would Never choose to Stay Here again. Wyndham should remove Knights Inn's from there list of hotels.
We stayed here on our way to Galveston, everyone was booked on the night we stayed and the Knights Inn only had a few rooms left! It was pretty cheap so we were expecting a roach motel, but we were tired and just wanted a place to lay our heads. I was actually surprised when we got in the room! First thing I did was pull back the blanket and top sheets and check the bedding to make sure there were no bed bugs and the sheets were so crisp and smelled so clean! They were a little stained, and I'm talking tiny little pin point spots NOT like big yellow pee stain, but they were CLEAN!!! The room had some peeling wall paper and the place needs a lot of updating but from the outside it looked pretty darn good!!! While the rooms inside were a little shabby and in need of a little maintenance it was very clean and we would have slept a little better if there wasn't so much noise outside. It was kids running back and forth and banging into doors and such, not much fault of the owners.
The price was right so I booked it. I had an upstairs room for 4 days and no elevator at all. It wasn't too bad except for loading and unloading the car. Had to make too many trips. The room was sort of clean but needs work. They did advertise coffee makers in the room, not so, I asked about that and the manager told me no! They have coffee by the lobby but no that good. tasted like colored water heated up. The pool area looked clean and some guest's did use it. I did not hear any complaints about it.
Not a great place to stay. There were roaches in the restroom and dead roaches in the drawers. The room had a very bad smell. When I went to the office to ask for a refund, the clerk stated that she had to check the room to make sure it was not used. She mentioned they have a lot of people use the rooms for a few minutes to a few hours and leave. I told her that I was there with my family, not for anything else.
The old man checking me in continued with his personal call. The key didn't work because he set it to the wrong room. It says that they have a microwave & fridge in each room, it's a lie & false advertisement. they only have them in a few rooms & they were all taken! there was burn holes on the floor & blanket. the bathroom had blood on the doorknob, hair & dirt in the tub & it was clogged up by it. there was hair on the bathroom floor. they didn't put a baggie in the ice bucket & no bag in the trash can. i was not able to get a refund on the 2nd night so i just checked out. we had a sleepless night due to the 2 roaches in the bathroom. I hope you're able to read this review, because i was not able to when i booked it thru last minute travel.
From start to finish clerk in front smoking a cigarette had done a booking online yet took 1.5 hours to get room key clerk did not care at the internet was down so did not even bother to look at my email or confirmation...finally get my room the heater does not work its 40 degrees in room hang clothes on clothes rack rack falls from wall go to sink handle brakes off dirty room trash on floors scary ....do not stay here pay an extra $20 for a better stay ...
We chose this motel because it was close to the airport and we just needed a place to stay overnight. However I regretted that I did not take time to read the reviews first! The hallway carpet was filthy, carpet in room was so filthy I was afraid for my dog to even walk on it. There was no shower curtain, holes in the bathroom door, exhaust fan did not work, no trash cans any where in room, and the bathroom sink looked as if it could fall off the wall any minute. The fact that there was no shower curtain was very comical because after seeing the state of the bathtub we would not have used it anyway, it needed a major scrubbing and there was hair all over the side of the tub. Then there was the parking lot, we ended up unloading everything from our car and dragging it into the room because there were so many questionable people wandering around the parking lot we were afraid to leave anything in the car. I am not a picky person when it comes to a room I only intend to stay in overnight , however I do want to feel safe and have a clean room and usable shower! Trust me just don't do it!
I liked the hotel but the clerk put us in a smoking room when we requested nonsmoking and she said it wasn't smoking but we could smell the smoke. the next day the manager came by and asked why we were in 208 when we should have been in 204, and looked into it and said she made a mistake. but it was too late for us and we deeply disliked the smell in the room: especially then finding out we were put in the wrong room
If you read the title, then you don't need to know anything else about this "so called" motel. It's even useless to write about the stink of the room, the dirty and outworn moquette, the sleazy bathroom, the malfunctioning door, the general lack of cleanliness and hygiene, the poor and damaged furniture, when you have roaches all over the room and on your own luggage! At the reception, not a word about it when we checked out few hours after we checked in (time necessary to find another hotel), they only took the money. A real nightmare!
I travel alot so this place for its price sucked! no fridge no microwave... other than that the neighborhood wasn't bad and very clean. better places to stay in hobby area than this one. also the front desk lady was VERY rude. we simply asked for another room key.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Knights Inn Houston Hobby Airport places you within a few miles (5 km) of Almeda Mall and Glenbrook Park Golf Course. This 124-room motel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Near the airport, the motel is also close to 1940 Air Terminal Museum and Pasadena Little Theatre.
Free continental breakfast is included with your stay.
The 124 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.
Guests of Knights Inn Houston Hobby Airport enjoy an outdoor pool, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool and free newspapers.
Reviews from Trip Advisor
20% of guests recommend this hotelTotal of 17 reviews