Secluded, no food within walking distance, no lobby access, do not feel safe, facility feels old and not well maintained,
Staff very rude
Need many repairs. Our bathroom the ceiling was falling and leaked when upstairs shower was being used. Towels were not the best conditions. The second room we got the floor tiles were broken. Tub was filthy. I would not stay here again we only stayed because there were no refunds.
Reservation mix up. Rude clerk, smelly, dirty room, no daily cleaning in room at all.
Dirty because I found some roaches mear the bed, hair at bed and dirty bed, some stuff really bad like floor, soap open, AC didn't work. Really bad 203 or 205 room.
I like the fact it was super close to airport. I didn't like them not having breakfast when it was mention to have free breakfast during booking
No entiendo por que me volvieron a cobrar la estancia?
Located in Southeast Houston, Howard Johnson by Wyndham Houston is within a 15-minute drive of popular attractions such as University of Houston and Toyota Center. This 64-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free on-the-go breakfast is offered each morning.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
Guests of Howard Johnson by Wyndham Houston enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a microwave in a common area, laundry facilities, and a vending machine.
Secluded, no food within walking distance, no lobby access, do not feel safe, facility feels old and not well maintained,
Staff very rude
Need many repairs. Our bathroom the ceiling was falling and leaked when upstairs shower was being used. Towels were not the best conditions. The second room we got the floor tiles were broken. Tub was filthy. I would not stay here again we only stayed because there were no refunds.
Dear Edward, Thank you for your constructive feedback. We're sorry that your stay with us wasn't what you had expected. Rest assured, our maintenance and housekeeping teams will be working to address each of your concerns. We'll strive to do better, and we hope you will give us another chance.
Reservation mix up. Rude clerk, smelly, dirty room, no daily cleaning in room at all.
Dear Jose, Please accept our sincere apology for the mixup with your reservation, as well as for any concerns you had regarding cleanliness and our service. Your feedback can only help us improve, and that is what we intend to do. This is not the lasting impression we want to leave you with, so please allow us to make this up to you on a future trip to Houston.
Dirty because I found some roaches mear the bed, hair at bed and dirty bed, some stuff really bad like floor, soap open, AC didn't work. Really bad 203 or 205 room.
Dear Patricia, Thank you for choosing to stay with us. We want to ensure every guest has a clean, comfortable room and sincerely apologize this was not your experience. Please know we will be discussing your comments and concerns with our team to work on addressing these problems. The issue you raise regarding pests is a very serious one, and we will be conducting a thorough investigation of our accommodations to ensure there are no unwanted visitors anywhere on the property. We wish you safe future travels.
I like the fact it was super close to airport. I didn't like them not having breakfast when it was mention to have free breakfast during booking
Dear Lanette,The issues you raise are important to us. Please accept our apologies for any perceived rudeness from our staff. We want all our guests to feel welcome, and we'll speak with our team about your comments. Should you be in the area again, please consider coming back to see us.