Holiday Inn Express & Suites Deer Park2.5 out of 5.0
Recent guest reviews
I came to Houston one week after Harvey and stayed at this hotel. The place was working in good order and I was especially impressed by the cheerful and upbeat attitude of the staff. My room was huge and quite comfortable. The A/C was great and there was no outside noise. I'll be back when in Deer Park again.
I started for 5 days and I found the hotel has very helpful and friendly staff. Nice rooms. Clean and quiet place. There isn't much to do in Deer Park so hotel pool is a best place to enjoy the evening. Breakfast was okay, just regular stuff.
If you have stayed at one, this location is basically the same as all of them. It is fairly new, so nothing is dated yet. They offer decent sized rooms at reasonable prices. I think all rooms have flat screen TVs, a small fridge, a Keurig coffee maker, and a microwave. They have a fitness center, the standard free breakfast that includes the very tasty cinnamon rolls / sticky buns, and an outdoor pool. It is clean and the front desk staff is friendly.
Stayed here one night while traveling on business. I was very impressed with the cleanliness of the hotel overall. The rooms were spacious and the common areas were lovely. I also appreciated that they accommodated our early breakfast needs as we had to depart by 6:15. Nothing bad to say at all! Will stay here again!
We were running late, so we had a late check-in. Elizabeth greeted us at the front desk, and was friendly and very helpful. She not only made sure our check-in was smooth, but she even called a few minutes later to make sure we had all we needed and that the room was okay. Parking was more than adequate, and the lot is very well lit. The housekeeping staff are very pleasant, courteous, and their attention to detail is excellent. Our room was very clean and spacious. Breakfast was excellent, in a clean dining room. We will definitely stay here again!!!
Been here twice because it is close to my Grandma's assisted living facility. Had a comfortable stay both times with a family of four. We stay in the 2 queen suite. Nothing super fancy but it's clean, pretty spacious room, and appreciate the mini kitchen, little sitting area and HBO. Free breakfast is included.
Room: Check. The bed and pillows were wonderful. AC: Check. Very good. Breakfast: Check. The gentleman who heads up the breakfast is phenomenal. A very personable man and took great care of all who was in the breakfast area. He's a keeper! Bathroom: Very clean although, the lighting is terrible! The bulbs should be a higher wattage or get some new lighting. I had to sit at the window with my mirror to put on my make up. Front staff: Need more practice in customer service. No words of welcome as we came in. Also, when it came to us asking questions about the unexpected pool party that afternoon, we got a lot of "I don't knows". Letting customers know that a "private pool party" was to take place around 3:00 that afternoon.....Not so good!! Bad communication between front desk personnel and manager needs work. Be sure to check ahead and make sure that there are not "surprise" parties book if you want to enjoy the pool area (which is great). Just sayin'. We were very unhappy.
I booked three rooms for my family to stay the night before our cruise out of Galveston, TX. The front desk person (Brett) was super friendly and helpful as well as the person at the front desk when we checked out. The rooms were fantastic - very large, clean and comfortable beds. The gentleman that was in charge of the breakfast buffet in the morning was very nice and very helpful. If we cruise again out of Galveston, we would definitely stay here again.
This hotel exceeded our expectations by far. Great hot breakfast every morning. Awesome pool with plenty of coverage from the sun. The kids want to repeat the stay every day! Will definitely stay again.
Decent hotel fairly new, located down the street from the Deer Park, Texas Police Department. We stayed here in April, 2016 for a family get together. Hotel clean,nice rooms, we stayed in a suite. Would recommend if conducting business in the area.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 54 reviews