Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property
Hotel in Houston with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Reception
Property amenity
Outdoor pool
Exterior
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
4900 Federal Plaza Drive, Houston, TX, 77092
  • Memorial City Mall
    ‪9 min drive‬
  • Baseball USA The Yard
    ‪9 min drive‬
  • CityCentre
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

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Room options

Suite, 1 Bedroom, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(25 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (HEARING)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

8.6 out of 10
Excellent
(23 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Houston

Located in Northside, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG is 3.1 mi (4.9 km) from Karbach Brewing and within a 10-minute drive of Memorial Hermann Greater Heights Hospital. This 79-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Memorial City Mall - 9 min drive - 6.0 miles
  • Baseball USA The Yard - 9 min drive - 5.8 miles
  • Memorial Hermann Memorial City Medical Center - 9 min drive - 6.5 miles
  • CityCentre - 11 min drive - 7.8 miles
  • George R. Brown Convention Center - 17 min drive - 13.6 miles

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Sassafras - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Hotel in Houston with free breakfast and a 24-hour fitness center
At Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG on Jul 4, 2025 start from $80.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

This hotel is situated in Northside, close to Memorial City Mall and CityCentre. Karbach Brewing is also within a driving distance of 3.3 mi.

Is there parking available at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a casino at the property?

No, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a 24-hour fitness facility.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG though service animals are welcome.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG is George Bush Intercontinental Airport (IAH), which is 26 mi away (36 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 23.1 mi away (45-minute drive).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG.

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 825 reviews
Rating 8 - Good. 190 out of 825 reviews
Rating 6 - Okay. 65 out of 825 reviews
Rating 4 - Poor. 49 out of 825 reviews
Rating 2 - Terrible. 87 out of 825 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Norman

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Staff was nice. Property felt safe.AC and TV in exercise room didn't work.
Stayed 3 nights in Mar 2025

10/10 Excellent

Misty

Stayed 2 nights in Mar 2025

10/10 Excellent

Brizeida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review for my stay 3/28 to 3/30/25

Great stay, clean hotel. Nice staff
Stayed 2 nights in Mar 2025

8/10 Good

Devan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

Was decent for Houston. Was not the most updated place but suited our needs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yurex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

8/10 Good

Dan or Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were friendly and accommodating. Breakfast was good too.
Stayed 1 night in Mar 2025

4/10 Poor

Kevin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There were roaches in the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Zenaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Texas trip

Very nice Hotel. Stay included breakfast every morning. Customer Service was great.
Stayed 5 nights in Mar 2025

10/10 Excellent

Railton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mitzi

Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer, Cuyahoga Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained and well-appointed hotel. The staff worked with us to change our itinerary by one day w/o additional charge due to windstorms and wildfires that we had been driving through in Oklahoma, which we much appreciated.
Stayed 1 night in Mar 2025

10/10 Excellent

Raysa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property is under developed. It will be a great location in a few years.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
The dining the pool everything about it was great
Stayed 2 nights in Mar 2025

4/10 Poor

Danielle

Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the hotel needs major attention on cleanliness. the walls were stained with old build up, the restroom had poor ventilation, and there was old rust, what seemed to be in the RR. bugs were crawling on the wall, and the room curtains looked to have what seemed to be blood.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tyauna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and not far from things to do, also has a lot of convenient places around it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Trimika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over night. The place was clean. Check in was quick.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Mar 2025