1. Towers and sheets were dirty. They are not well washed. 2. I caught two baby cockroaches. 3. Internet is so bad that it’s almost not existent. I used my cell tethering instead. A very good lesson for me - you get what you paid for. But this hotel lacks some of the very basic qualities required by hotel.
This place had absolutely nothing to offer! Rooms were horrible and falling apart! There was a TON of Bedbugs and room had no hot water had to be moved multiple times and then finally left when we realized the bedbugs were present...
The room A/C heater unit didn’t work and the clerk calls maintenance and it took 1.50 hours and he moves 2 buttons and calls the front desk and only then did she offer me another room.
Very convient. Location the staff was very nice checked in hassle free
Clean basic room. Slightly dated but good enough for a quick sleep before we fly out tomorrow !
I will never book on Orbitz again. I booked a room for two nights for my adult son. His name was not on the reservation and the front desk at Hobby Airport Inn wouldn't allow him to check in. Even after I called Orbitz and they updated their system and we showed them proof, they didn't allow him until THEIR system updated. We were not refunded for the night they made my son sleep outside.
Staff was friendly but the facilities were awful. Did not get a king bed, the sheets were dirty and not changed, cigarette burns in blanket in non-smoking room, excessive road noise, AC noise, bugs, overall bad experience.
The office staff was very friendly and helpful... however the rooms are not very clean
Torn blanket, bed sheet has blood spot, flush wont stop running, door won’t lock properly, AC doesn’t work properly, refrigerator not good, pillow cover not clean
It was not up stander will never use this site again
the area was not very clean as were the bathrooms and bed linens. the breakfast there was only corn flakes
Two nights there were law enforcement in the parking area and people had been shot. I ordered a Pizza one night and the next morning there were roaches all over it; and, I told the Staff and no one did anything. I felt threatened, by the individuals just lingering around, when I went out for a walk. The sheets and towels had a funny smell. I WILL NOT BE BACK!!!!
Cleaning lady WALKED INTO MY ROOM AT 10:40 With her key To ask if we were checking out or staying She walk in when I was changing my baby’s diaper!! Very VERY DISAPPOINTED!!!! The lady in front desk with pink hair seemed nice But this hotel was WEIRD!! Please be aware with the service walking in ...
Located in Southeast Houston, Howard Johnson by Wyndham Houston is within a 15-minute drive of popular attractions such as University of Houston and NRG Stadium. This 64-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 6:30 AM to 9 AM.
The 64 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. 40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Desks are also included.
Guests of Howard Johnson by Wyndham Houston enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities and a TV in a common area.
1. Towers and sheets were dirty. They are not well washed. 2. I caught two baby cockroaches. 3. Internet is so bad that it’s almost not existent. I used my cell tethering instead. A very good lesson for me - you get what you paid for. But this hotel lacks some of the very basic qualities required by hotel.
This place had absolutely nothing to offer! Rooms were horrible and falling apart! There was a TON of Bedbugs and room had no hot water had to be moved multiple times and then finally left when we realized the bedbugs were present...
Your constructive feedback is appreciated, though some aspects of your recent visit are alarming for us to read about. The property is serviced regularly by pest control, so your situation is unusual, but we will ask them to make an extra trip out just to ensure everything is as it should be. Our team will investigate your additional comments and work to improve promptly. In the future, we'd be honored if you allowed us another chance to change your perceptions.
The room A/C heater unit didn’t work and the clerk calls maintenance and it took 1.50 hours and he moves 2 buttons and calls the front desk and only then did she offer me another room.
Thank you for notifying us about your recent experience, we take all feedback very seriously and use it in our improvement efforts. We're very sorry about the issue with the AC and heater and apologize for not addressing the matter in a more timely manner. We'll be speaking with our team immediately to ensure we do better in the future. We truly value your business and hope you'll give us another opportunity to provide you with the quality that you expect and deserve.
Very convient. Location the staff was very nice checked in hassle free
Thank you for staying with us here at Hobby Airport Inn! We know that convenience is important, and it is lovely to know that you appreciated this aspect. Once again, thank you for your comments, and we hope to be able to serve you again in the future!
Clean basic room. Slightly dated but good enough for a quick sleep before we fly out tomorrow !
With so many options to choose from, we are pleased that you picked Hobby Airport Inn during your recent stopover. Count on our well-maintained rooms to provide you with a restful stay whenever your travels bring you our way. Thank you for sharing your experience with us.
I will never book on Orbitz again. I booked a room for two nights for my adult son. His name was not on the reservation and the front desk at Hobby Airport Inn wouldn't allow him to check in. Even after I called Orbitz and they updated their system and we showed them proof, they didn't allow him until THEIR system updated. We were not refunded for the night they made my son sleep outside.
Staff was friendly but the facilities were awful. Did not get a king bed, the sheets were dirty and not changed, cigarette burns in blanket in non-smoking room, excessive road noise, AC noise, bugs, overall bad experience.
While our service met your expectations, we're disappointed to hear your room did not. Please let our front desk team know about any issues next time so we have the opportunity to offer corrections. Meanwhile, we will share your findings with our housekeeping team so improvements can be made going forward. Thank you for reaching out!
The office staff was very friendly and helpful... however the rooms are not very clean
Our friendly staff works hard to ensure all our guests feel at home and will be proud you appreciated their kind assistance. Please accept our apologies, however, for any concerns about cleanliness. We'll pass your comments along to our housekeeping staff, and we invite you to stay with us again during your next trip.
Dear Andy, Your constructive feedback is appreciated. We apologize for the issues you encountered with your room and we will promptly address your concerns. Furthermore, depending on the weather, WiFi can be spotty. A clean and comfortable visit is one we aim to deliver, so we hope to have another chance in the future.