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Candlewood Suites Houston Medical Center

2.5 out of 5.0

Recent guest reviews

I stayed at this hotel to attend a summit in Houston. I was very pleased. I hate hotels because of the possible "cooties" but I was comfortable here. The rooms at this Candlewood Suites was clean, it smelled fresh, there was a handwritten note and a piece of chocolate from staff left in the room. The air was a little too warm on arrival and a little rust came out with the water at my bath time but it was fine after a few seconds. I would stay here again if in the area.

We got a good room rate on Expedia, and enjoyed the hotel on a weeknight at a reasonable price ! It's only a few miles from MDAnderson, and they do have a shuttle. It was quiet on the side away from the highway, it was clean and comfy with free parking and free laundry.

The only reason I did not give a 5 is the very real problem getting in and out of the motel parking lot. I live in Houston and am used to heavy traffic, but I feel for people who are not familiar with our traffic. On the other hand, the Candlewood does have free shuttles to the medical center and many of their guests are in town for various treatments. Other perks: pet friendly, free washer and dryer, gym, swimming pool, 24 hr. coffee, very comfortable bed. Staff were very friendly. I loved the once a week room cleaning idea because I didn't have to pick up everything every morning and my work and cosmetics could stay out untouched. Also handy, the hotel parking area is home to Taco Bell, Whataburger, Arby's, and Golden Coral.

It is a good location to stay if you need to go the Convention (NRG). It was a really nice place to stay. The area is in a good location it is easy to find. They will have a swimming pool with Wi Fi services.

Clean, fairly newly renovated property. We have stayed numerous times. Booked through Hotwire. Property is a little bit out of the way. They do not clean the room if you are staying more than a day, but it has not been a problem for us. You can trade in your dirty towels if needed.

I stood in others Candlewood Hotels before and this one was so disappointing. The hotel seems old, the overall cleanliness is not good and the room never seemed to be cleaned, just the towels were switched during the weekly housekeeping. The sheets and comforter had stains on that, so disgusting. The staff was not nice at all. I asked for a late check out for 3 different attendants and they said I had to talk to the manager, but the manager was never there. They let me stay just 1 hour more or I'd had to pay a whole day! They say that if you are a member in their rewards program you can have a late check out, but they never even asked me if I was a member. They also charged me more for ammounts I had already paid and after they realized they reversed to my credit card but that didn't prevent me of paying taxes in my card. The laundry room was terrible, only half of the machines worked and it was so dirty and in poor conservation, many of my clothes were damaged. I asked if the machines would be fixed and they said in 2 days, but they never were. The only day I could use the swimming pool the electronic lock was broken and they interdicted the pool because of that and took 2 days to fix it. I will look for other options for my long stays from now on.

The room was comfortable and a good size. I stayed there two night alone and felt safe. Bed was ok but the couch and chair were very worn. Carpet was yuchy. If you are used to nicer hotels you may not like this one. I covered the sofa with the extra sheets they have in the closet. We were in town to go to MD Anderson. Used the shuttle once. I used the gym which was good and my husband used the hot tub - he said it was good.

We stayed in a queen bed suite with kitchenette while in Houston for appointments at MD Anderson. Ask for the medical rate to receive a slightly discounted rate. Our room was clean and comfortable. Using their shuttle service to and from the medical center was efficient and dependable. We also used it to go to dinner one night within the 3-mile radius of hotel, which was very nice. The front desk personnel as well as the shuttle drivers were accommodating and courteous. We didn't use the indoor pool or the fitness center, however, I did notice other guests taking advantage of them. There is no continental breakfast provided, but due to kitchenette in our room, it was convenient to have easy breakfast items available. I would stay here again.

This was our second visit to this hotel for a family Thanksgiving. We chose It last year (2015) because it is very convenient to our son's home in Bellaire, we returned this year (2016) because the accommodations were so satisfactory. The kitchen was very well appointed, just about everything you might need for a simple meal, or to just serve carry-out on something besides paper. The first year we did have several meals in our suite, but this year we didn't really take advantage of much other than coffee and the fridge for storage.Next time we might opt for just a room. The bed was super comfortable - I wanted to pack it in my suitcase and bring it home with me! It was very high, however, and I am short so had some difficulty climbing into it. The desk clerk (Karla) helped us out with a step stool. There were ample linens in the bathroom and a very nice shower! The work area was very well appointed so my husband could set up his "office". The rooms were spotless and very quiet. There was easy access to the highway but no highway noise. I would definitely recommend it to travelers heading to the Med Center or tourists heading for the museums and the zoo.

So this IHG was located close to where we needed to be. Easy to find, but very difficult to get into. You can't enter from going South on Main. From 610 service road you have to cut through Taco Bell. The hotel staff was very friendly. The hotel and room was very clean and well stocked. The AC system worked well. Beds very comfortable. With the exception of access into hotel from the roadway, two thumbs up.

10025 S Main Street Houston TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Located 2.6 mi (4.2 km) from Houston Maritime Museum, Candlewood Suites Houston Medical Center is within a 10-minute drive of Nature Discovery Center. This 80-room hotel has an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's also near NRG Park and Wildcat Golf Club.


All 80 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.

Property features

Guests staying at Candlewood Suites Houston Medical Center enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

66.0% of guests recommend this hotel

Total of 88 reviews