The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Terrace/patio
Lobby
King Room 2 | In-room business center
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

King Room 1

9.0 out of 10
Wonderful
(162 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

9.0 out of 10
Wonderful
(193 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

King Room 1

  • Sleeps 1

Room, 1 Queen Bed, Accessible

  • Sleeps 2

About the neighborhood

Hot Springs

Located in Downtown, The Hotel Hot Springs is within a 5-minute walk of Hot Springs National Park and within 15 minutes of other popular attractions like Bathhouse Row. This 196-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. It's connected to the convention center in central Hot Springs and also close to Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Hot Springs National Park - 3 min walk - 0.2 miles
  • Bank of the Ozarks Arena - 5 min walk - 0.3 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 8 min walk - 0.5 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪Pho House - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Don Juan Mexican Bar and Grill - ‬3 min drive
  • ‪501 Prime - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬12 min walk

About this property

The Hotel Hot Springs

The Hotel Hot Springs features free WiFi in public areas, meeting rooms, and a 24-hour business center. Parking is available for USD 15.00 per night (USD 21.90 per night for valet parking), and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include a terrace, a TV in a common area, and an ATM.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austin Hotel Hot Springs

Hotel Hot Springs Convention Center

Hot Springs Convention Center

The Austin Convention Hotel And Spa

The Austin Hotel Hot Springs

The Hotel Hot Springs Spa at the Convention Center

The Hotel Hot Springs Spa

The Hotel Hot Springs Hotel

The Hotel Hot Springs Hot Springs

The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

Is free cancellation available at The Hotel Hot Springs?

The Hotel Hot Springs offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Hotel Hot Springs?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Hotel Hot Springs on May 21, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Hotel Hot Springs?

This hotel is situated in Downtown within a 10-minute walk of Hot Springs National Park and Bathhouse Row. You'll also find Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls within a short drive.

Is parking available on site at The Hotel Hot Springs?

Yes, valet parking is offered for USD 21.90 per night and self parking is available for USD 15 per night. An electric car charging station is also available for guests.

Does The Hotel Hot Springs have a casino?

No, The Hotel Hot Springs doesn't have a casino.

Will I find an indoor pool at The Hotel Hot Springs?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Hotel Hot Springs?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at The Hotel Hot Springs?

No, this hotel doesn't have a spa tub.

Does The Hotel Hot Springs have a restaurant with a breakfast menu?

Yes, The Hotel Hot Springs serves buffet breakfast for a surcharge each morning at Inside Track Grill.

Will The Hotel Hot Springs allow pets to stay for free?

No, pets aren't allowed at The Hotel Hot Springs though service animals are welcome.

Are there connecting rooms at The Hotel Hot Springs?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Hotel Hot Springs?

The closest major airport to The Hotel Hot Springs is Hot Springs, AR (HOT-Memorial Field), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at The Hotel Hot Springs?

No, you won't find guestrooms with balconies at The Hotel Hot Springs.

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1204 out of 1978 reviews
Rating 8 - Good. 465 out of 1978 reviews
Rating 6 - Okay. 188 out of 1978 reviews
Rating 4 - Poor. 75 out of 1978 reviews
Rating 2 - Terrible. 46 out of 1978 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

george, mountain home

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2026

8/10 Good

Malissa

Liked: Staff & service
The room could have used a deep clean, but fine for our stay. The staff where nice and the valet men were lovely.
Stayed 3 nights in Feb 2026

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff here is very friendly & helpful! Shuttle service was a great perk. Onsite restaurant dinner & drinks way above expectations for a hotel restaurant (didn't have breakfast there). Hosted a Blues/southern rock duo on Saturday night, so talented. Generously sized frig and microwave in room with coffee pod setup. Walking distance to bathhouse row, restaurants, bars, shops, the promenade, thermal spring fountains, food truck area. Minor Cons: Self parking through 3rd party app was overly complicated, and room was comfortable enough but could have used a refresh, some hooks in the bathroom and more consistent heating/cooling. Good value, would stay again.
Stayed 3 nights in Feb 2026

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Walkable to the downtown shops and restaurants and bathhouse row. Seemed to be a safe area. Had to pay $12/day for parking at the hotel. Room was clean but the bed was uncomfortable.
Stayed 5 nights in Feb 2026

10/10 Excellent

Macallister, dighton

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel in hot springs, room was more than we expected and i liked that i wasnt carpeted.
Stayed 1 night in Feb 2026

10/10 Excellent

Phillip

Stayed 2 nights in Jan 2026

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great value, wonderful staff, great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities
Handicalled rooms are true for wheel chairroom 406. Roll in shower and seat to transfer to lots of room. May want exta towels or bathmat. Water can get outsideofshower.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Stayed 1 night in Feb 2026

8/10 Good

TIMOTHY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, staff, and amenities were awesome. The crown jewel was shuttle availability. There was a breakfast charge this year and found it lacking.
Stayed 3 nights in Feb 2026

8/10 Good

Justin

Stayed 2 nights in Feb 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Robin and Leon were great host. Everthing was great until time to check out! Front desk clerk was rude and very short. I would call her by name but name tag was covered . Overall , great place to visit!
Stayed 2 nights in Feb 2026

6/10 Okay

Nate

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Poor water pressure, bad parking or expensive parking, expensive breakfast and $5 for water
Stayed 1 night in Feb 2026

2/10 Terrible

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting hotel will greet you with stained sheets and dirty filthy headboards. My room smelled so strongly of men’s cologne that I looked everywhere for a man hiding in my room lol. A dirty used QTIP was under the toilet and a ton of hair in the shower drain. On the morning after my first night, my room was serviced while I was out. What a joke! I retuned to the same stained sheets, filthy headboard, smell of cologne, USED QTIP AND HAIR IN DRAIN! They left the full can of trash, but did replace the towels. Gross!!!!!!!!! You have to park half a block away, and if you want a snack from their convenience shop, a candy bar is $4! Terrible experience.
Stayed 2 nights in Feb 2026

4/10 Poor

Guru

Disliked: Cleanliness
They missed room services 4 days and I asked why you guys are not doing they said their no staff they log out at 3pm, please don’t stay here no toilet cleaning nothing is happened
Stayed 9 nights in Feb 2026

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, and the view of the city and scenery were amazing to wake up to! Staff were friendly and attentive to answer questions! Big perk to have an indoor walking option from the hotel to the convention center!
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location. Fast check in/out.
Stayed 1 night in Jan 2026

10/10 Excellent

Tejal

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, amenities
Hope ( I should have gotten her last name but I did not) but she was the host at the front desk whom checked us in and she was excellent. She was kind efficient and just wonderful to work with. Her attention to customer service was exemplary. The hotel was clean and we had a great stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carrie

Stayed 2 nights in Feb 2026

8/10 Good

Phillip

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026

10/10 Excellent

Teresa

Stayed 1 night in Feb 2026

10/10 Excellent

Francis

Stayed 1 night in Dec 2025