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The Hotel Hot Springs

3.0 star property
Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Dinner served, American cuisine
Aerial view
King Room 1 | In-room business center
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(149 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(184 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hot Springs

Located in Downtown, The Hotel Hot Springs is adjacent to Hot Springs Convention Center and within a 5-minute walk of other popular sights like Hot Springs National Park. This 196-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. It's connected to the convention center in central Hot Springs and also close to Oaklawn Racing Casino Resort and Bathhouse Row.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Hot Springs National Park - 3 min walk - 0.2 miles
  • Bank of the Ozarks Arena - 5 min walk - 0.3 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 7 min walk - 0.4 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪501 Prime - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪SQZBX Brewery & Pizza - ‬7 min walk
  • ‪Ouachita Bar & Grill - ‬7 min walk
  • ‪Maxine's Live - ‬5 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
The Hotel Hot Springs features free WiFi in public areas, meeting rooms, and a 24-hour business center. Parking is available for USD 14.00 per night (USD 21.90 per night for valet parking), and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include a terrace, a TV in a common area, and a banquet hall.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 17 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17.00 for adults and USD 11.00 for children
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

Is free cancellation available at The Hotel Hot Springs?

The Hotel Hot Springs offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Hotel Hot Springs?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at The Hotel Hot Springs on Jan 2, 2026 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Hotel Hot Springs?

This hotel is situated in Downtown within a 10-minute walk of Hot Springs National Park and Bathhouse Row. You'll also find Bank of the Ozarks Arena and Buckstaff Bathhouse less than a mile away.

Will I be able to park at The Hotel Hot Springs?

Yes, valet parking is offered for USD 21.90 per night. Electric car charging is also available for guests.

Does The Hotel Hot Springs have a casino?

No, The Hotel Hot Springs doesn't have a casino.

Will I find an indoor pool at The Hotel Hot Springs?

No, there is no indoor pool at this hotel.

Is The Hotel Hot Springs a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at The Hotel Hot Springs?

No, this hotel doesn't have a spa tub.

Does The Hotel Hot Springs have a restaurant with a breakfast menu?

Yes, The Hotel Hot Springs serves buffet breakfast for a surcharge each morning at Inside Track Grill.

Will The Hotel Hot Springs allow pets to stay for free?

No, pets aren't allowed at The Hotel Hot Springs though service animals are welcome.

Does The Hotel Hot Springs have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Hotel Hot Springs?

The closest major airport to The Hotel Hot Springs is Hot Springs, AR (HOT-Memorial Field), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies at The Hotel Hot Springs?

No, there aren't any guestrooms with balconies at The Hotel Hot Springs.

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1158 out of 1871 reviews
Rating 8 - Good. 439 out of 1871 reviews
Rating 6 - Okay. 164 out of 1871 reviews
Rating 4 - Poor. 71 out of 1871 reviews
Rating 2 - Terrible. 39 out of 1871 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean , nice front desk
Stayed 1 night in Dec 2025

4/10 Poor

Tammy

Stayed 3 nights in Sep 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dominek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Just needs to be updated a little. Loved the flooring in the floors. Overall, we will definitely stay good.
Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a corner room on 13th floor great room great view they did everything we asked and more Bridget at front desk was great did great job getting us checked in and getting help for luggage and parking for our three days there One little hiccup ginger a bar server was rude to one of the people sitting with us sat night outside in the bar area just wanted you to know a great place to stay as everything was within walking distance and if not shuttle could take us and pick us up we would stay there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was able to check in early everyone was friendly and professional
Stayed 1 night in Sep 2025

8/10 Good

Kasey

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Traveled with partner
Disliked: Cleanliness
The property failed to provide the king room we paid for, explaining that because we used Expedia to book, they were not obligated to resolve the matter. They felt that putting us in a room with two full-size beds (which they insisted were queen-size) was a satisfactory resolution. When we complained that the room had had dirt ON THE BEDSPREADS, the staff moved us to a room with a single full-size bed (which they again mistakenly called a queen.) When asked if we could expect a reduced room rate due to the smaller bed, they told me to “take it up with Expedia”.
Stayed 1 night in Sep 2025

10/10 Excellent

Valorie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were so helpful and super nice. Valet parking was alittle bit of a hassle to get my car but they were very quick when they did go get it.. Maybe not staffed enough for the demand..
Stayed 3 nights in Sep 2025

10/10 Excellent

Stella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked all the boxes

Convenient to fowntown. Wonderful. Friendly staff. Comfortable beds . I will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Kay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small so elevators were easy. Next door to the Convention Center and not as pricy as 2 other hotels nearby. STAFF was SUPER - friendly, helpful Nice little lobby area and nice outdoor space to enjoy food. Have stayed here at least 6 times and never once a problem.
Stayed 3 nights in Sep 2025

6/10 Okay

Lenka

Traveled with partner
Liked: Cleanliness
Not enough parking space
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Definitely could be better

Staff was not exceptionally knowledgeable about the area. The complementary breakfast was not good at all and repetitive for days. Scrambled eggs, browned potatoes and onions, sausage links and then a mixture combination of the aforementioned. Like a "casserole". Coffee and juice were good as well as the dried cereal and milk. There is no swimming pool, gym or laundry facilities. The price per night should be more like a Motel 6.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The food is worth the stay

Best. Free. Breakfast. Ever.
Stayed 2 nights in Sep 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better
Stayed 3 nights in Sep 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Car park yonder

The hotel in general, room, breakfast and staff were all good. The car park was located down the road from the hotel and not handy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of location and friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Jazmynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, and everything was walking distance around all the historic areas and little shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Staff & service, amenities
Love the location but hotel really needs some updates
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Wonderful place to stay. The staff are very polite and professional. The room is very spacious and accommodating. The atmosphere surrounding. The hotel felt very safe.
Stayed 3 nights in Sep 2025

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