The stay was great, the room was clean, the breakfast was delicious, the staff were super attentive. I had a problem with the room door, we couldn't get into the room when we arrived around 10pm and no key could open, all the employees were very attentive, found a way to get our things out of the room and made a point of relocating us to another room. I definitely know where I'll stay again when I return to Hot Springs.