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Recent guest reviews

Although the hotel is still doing some renovations the rooms, pool and restaurant are great. You can’t beat the location.

Easy access to the beach and shopping. Staff was great. Only drawback was construction going on at the time of our visit.

Going to morning walking or sunset walking in the Waikiki beach is super easy. The location is great.

Area is great, close to the beaches and shopping centers. Only con is they only have valley parking.

Need a microwave in the room

I booked this hotel because it had good reviews however ended duo very disappointed. Traveled here with kids. This resort is not kid friendly at all, nothing for kids to do I mean really not a thing. The swimming pool is small, dark blue, and nestled between tall buildings to each side of it, so it feels very unwelcoming. Housekeeping didn’t get to our room until very late afternoon so we ended up declining their service but we wouldn’t have if they were timely. We upgraded our room at check in and we got a room that looked average without any perks, they said free beers and breakfast but they were below average. It’s an expensive resort not worth it at all.

Misguided and poor service on car rental we rented car from them airport rental shows no record called hotel it took them over 25 minutes to help us out first saying cannot help then rental car charged us extra money we were not told

Our stay was just fantastic. The location was perfect, close to all shops and restaurants and right on Waikiki beach area. The staff were AMAZING. I booked a room and due to some personal reasons I requested to change the room. The manager “Stanley” not only kindly accepted the request but also upgraded us to an ocean view room to give us the best experience. The parking was awesome, all you had to do was to pull up to the drive way and the would take care of the rest. The hotel lobby was under construction, however the management team gave us credit for resort fee to make up for it. All in short story, if you need an amazing location, professional staff and a clean place to stay....look no farther. Will go back anytime:)

The area around the hotel was really busy and with it being under construction there was quite a bit of noise. The beach out front got packed by 12pm so we had to get their early to really enjoy it. Now when we got to our room, the family suite, it was great! Lots of space and a perfect view and arrangement for a family with 2 kids. I would recommend this hotel if you have a rental car and plan to explore other beaches and areas of the island that are less crowded overall.

Would stay there again!!

We stayed 3 nights. Housekeeping never visited our room. Had to call for clean towels, toilet paper and soap. Hotel is a construction zone. No resort feel whatsoever. Concierge is fantastic. Bell service is very good. Room itself was beautiful. Beach nextdoor is very peaceful.

They gave you a refillable water bottle when checking in. The lobby/pool area is under construction and the pool closes at 6pm.

Great service! Property is very clean, the staff is outrageously friendly and room is spacious.

Beachfront, clean Friendly staff

The property (main lobby area, gym) is under major construction....however our guest room was newly renovated and immaculate! The staff is incredibly friendly and caring and the restaurant dining was delicious. These genuine touches more than made up for all of the renovations in progress. We would have happily extended our trip if scheduling had allowed. Mahalo Outrigger Reef!!

Access to the beach was terrible, no umbrellas, no chaise lounges, very limited space on existing beach, homeless people among guests on the beach!

The property is under construction currently. I wish I had known this prior to booking. We still had a lovely time and the staff are wonderful. Location is great too. Just beware that there is loud construction during the day which would impact your enjoyment especially near the pool.

The Outrigger Reef Hotel surpassed our expectations for customer service! Everyone was so accommodating and welcoming. The hotel was being cleaned 24/7. Every employee was friendly and helpful. We will definitively be back!

Kalia Rd Honolulu HI

Hotel highlights

  • Walking distance to Waikiki Beach Walk and Waikiki Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Waikiki, Outrigger Reef Waikiki Beach Resort is adjacent to Waikiki Beach Walk and within a 10-minute walk of other popular attractions like Waikiki Beach. This 635-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All of Outrigger Reef Waikiki Beach Resort's 635 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 50-inch LED TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also available.


Property features

Outrigger Reef Waikiki Beach Resort offers an outdoor pool, 3 spa tubs, and free WiFi in public areas. Valet parking is available for USD 40 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this beach hotel include a porter/bellhop and a water dispenser.

Room options

Club Room, 2 Queen Beds, Oceanfront

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Resort View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Partial Ocean View

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Resort View

1 Queen Bed | Sleeps 4

Guest reviews for Outrigger Reef Waikiki Beach Resort

Everyone (41) Couples (13) Family (24)
5
Friends

Although the hotel is still doing some renovations the rooms, pool and restaurant are great. You can’t beat the location.

By on Oct 12, 2021

Review comment responded on Oct 13, 2021

Aloha Susan! Thank you for your recent stay at Outrigger Reef Waikiki Beach Resort. We appreciate you taking the time to leave your invaluable feedback. We are delighted to know that the hotel location is perfect for you. We look forward to welcome you back so that we may offer you another flawless experience. Mahalo Nui Loa!

4
Everyone

Easy access to the beach and shopping. Staff was great. Only drawback was construction going on at the time of our visit.

By on Oct 9, 2021

Review comment responded on Oct 10, 2021

Thank you for taking the time to provide this review and the nice comments for the Outrigger Reef Waikiki Beach Resort. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back. Mahalo

5
Family

Going to morning walking or sunset walking in the Waikiki beach is super easy. The location is great.

By on Sep 15, 2021

Review comment responded on Sep 15, 2021

Aloha, We appreciate your 5 star rating on your experience at Outrigger Reef Waikiki Beach Resort. We are happy to see that you enjoyed your stay with us! We look forward to welcome you back in the near future. Mahalo Nui Loa!

4
Family with small children

Area is great, close to the beaches and shopping centers. Only con is they only have valley parking.

By on Sep 9, 2021

Review comment responded on Sep 9, 2021

Aloha, We appreciate your 4 star rating on your experience at Outrigger Reef Waikiki Beach Resort. We are happy to see that you enjoyed your stay with us! Unfortunately, due to the limited space, we only offer valet parking. Thank you again for your review and we look forward to welcome you back in the near future. Mahalo Nui Loa!

4
Partner Couples

Need a microwave in the room

By on Sep 1, 2021

Review comment responded on Sep 3, 2021

Thank you for taking the time to provide this review. Please accept our most sincere apology for any inconvenience. All suites are equiped with a Microwave. Microwave are also provided on the 2nd floor of each tower. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back. Mahalo

2
Family with small children

I booked this hotel because it had good reviews however ended duo very disappointed. Traveled here with kids. This resort is not kid friendly at all, nothing for kids to do I mean really not a thing. The swimming pool is small, dark blue, and nestled between tall buildings to each side of it, so it feels very unwelcoming. Housekeeping didn’t get to our room until very late afternoon so we ended up declining their service but we wouldn’t have if they were timely. We upgraded our room at check in and we got a room that looked average without any perks, they said free beers and breakfast but they were below average. It’s an expensive resort not worth it at all.

By on Aug 31, 2021

Review comment responded on Sep 1, 2021

Thank you for taking the time to provide this review. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back. Mahalo

3
Partner Couples

Misguided and poor service on car rental we rented car from them airport rental shows no record called hotel it took them over 25 minutes to help us out first saying cannot help then rental car charged us extra money we were not told

By on Aug 25, 2021

Review comment responded on Sep 8, 2021

Aloha, Thank you for taking the time to share your experience regarding your stay at our resort. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We do understand your frustrations regarding our revitalization of our hotel and please contact the front desk and speak with a Manager on Duty so we can assist you. Mahalo!

5
Family

Our stay was just fantastic. The location was perfect, close to all shops and restaurants and right on Waikiki beach area. The staff were AMAZING. I booked a room and due to some personal reasons I requested to change the room. The manager “Stanley” not only kindly accepted the request but also upgraded us to an ocean view room to give us the best experience. The parking was awesome, all you had to do was to pull up to the drive way and the would take care of the rest. The hotel lobby was under construction, however the management team gave us credit for resort fee to make up for it. All in short story, if you need an amazing location, professional staff and a clean place to stay....look no farther. Will go back anytime:)

By on Jul 26, 2021

Review comment responded on Jul 28, 2021

Thank you for the wonderful review on your experience at Outrigger Reef Waikiki Beach Resort. It is a pleasure to know that you had an amazing experience at the resort. We are also happy that Stanley was able to assist you during your stay as we have passed on your comments to him! Your feedback is greatly appreciated and we look forward to your future visits with your family. Mahalo Nui Loa!

4
Family with small children

The area around the hotel was really busy and with it being under construction there was quite a bit of noise. The beach out front got packed by 12pm so we had to get their early to really enjoy it. Now when we got to our room, the family suite, it was great! Lots of space and a perfect view and arrangement for a family with 2 kids. I would recommend this hotel if you have a rental car and plan to explore other beaches and areas of the island that are less crowded overall.

By on Jul 10, 2021

Review comment responded on Jul 14, 2021

Thank you for taking the time to provide this review and the nice comments for the Outrigger Reef Waikiki Beach Resort. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back. Mahalo

5
Everyone

By on Jul 1, 2021

Review comment responded on Jul 12, 2021

Thank you for taking the time to provide this review and the nice comments for the Outrigger Reef Waikiki Beach Resort. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back. Mahalo

Outrigger Reef Waikiki Beach Resort

2169 Kalia Rd, Honolulu, HI 96815
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Frequently asked questions